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Error [OR-DVASA2-02]

I have received this message, "Error [OR-DVASA2-02] YOUR ACCOUNT ISN'T ELIGIBLE FOR MOBILE PAYMENT SERVICE. CALL YOUR MOBILE OPERATOR". Each time I try DCB (Direct Carrier Billing) it returns that my phone number with AT&T is not recognized and merging for account verification.Steps I Have Taken:

Questions

 • Wireless Billing

287

0

0

Not Registered on Network - Samsung Galaxy S21

My phone worked just fine yesterday. Today I can't either send a text or make or receive a phone call. I have not made any changes. I just get an error that says "Not registered on network - emergency calls only" How can I fix this? Please help :-)

Questions

 • Android

2K

3

0

I've lost my SIM card. How can I acquire a new one while keeping my current wireless number?

I noticed that my phone was not letting calls get through and that may data was not working. I checked inside the case of my phone only to find that the SIM card was gone. Is it possible for me to get a new one while keeping my current number? As a side note, I have a spare SIM card at home, is ther

Questions

 • Android

486

1

0

Porting Number from Cricket to AT&T

I decided to do AT&Ts prepaid, as they had better phone options. Since Cricket piggy backs off of AT&T, I thought porting my number over would be easy. I keep getting text messages that direct me to att.com/port. "ATT Free Message: AT&T Fres Message: URGENT -go to att.com/port to correct

Questions

 • More AT&T PREPAID Discussions

3.1K

4

0

Not receiving any verification text messages for any security checks after switching from S21 to Pixel 6 pro

Hello! I am getting quite frustrated as this has never happened before. I got my Pixel 6 pro today and every app that has 2FA and requires a text message code simply does not go through. Normal text goes through to and from contacts just fine. I have heard when this issue happens it's ususally on th

Questions

 • Data & Messaging Features, Internet Tethering

176

1

0

Galaxy S5 OTA Update Killed Battery Life

I installed the latest OTA update for my Galaxy S5 3 days ago. And now, since then my batter life has been horrible. I used to have roughly 40-60% battery life left after getting home from work, now it's about 18%. Please fix this. The same thing happened to my Galaxy S2. Battery life went to crap a

Questions

 • Android

553

2

0

0

Haven't received the 5.0 Lollipop update for my LG G3 till now

I haven't received 5.0 Lollipop update for my LG G3 (D850) till now. My phone is currently in an active at&t plan and it is not rooted. I checked for updates everyday but every time I check, it says that my phone is running the latest version.. Is there any way that I can get the update without goin

Questions

 • Android

1.2K

3

0

0

Cell dropping signal all of a sudden

The past two days my Samsung s6 active has been dropping calls, not receiving calls or text and not sending text or making calls. It's very spotty.  It seems to do it more between 4pm and 8am. I've missed several business calls due to this issue. I've noticed that when the LTE disappears and it's ju

Questions

 • Android

113

0

0

MMS only sending to other AT&T phones

I am using both a new  AT&T branded Samsung S9  (running Android 8.0 and Samsung Experience 9.0) on the AT&T network and an older Motorola Moto E 2nd gen (Android 5.1) with 4GLTE . I lost the ability to send MMS messages to non-AT&T phones on Tuesday, September 4 around 9 am.I can send/receive image

Questions

 • Data & Messaging Features, Internet Tethering

142

0

0

0

Delayed MMS messages on S7 Edge after OTA update

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

Questions

 • Samsung

284

0

0

0

Android 4.1.2 update for Note 2

Anyone know when the android 4.1.2 update would be rolled out to the Note 2? Just received the Note 2, but unfortunately corporate email, vpn, and other stuff does not work any more due to bugs in 4.1.1 which were fixed in 4.1.2 (as verified by 4.1.2 on my N7). So my Note 2 is essentially useless un

Questions

 • Android

10.1K

10

0

0

Can't receive images via text

I have a Samsung S20+ and my husband has a Samsung S10. We are able to text without issue, but when we send each other photos via text, neither of us can see them. Our daughters have iPhones and we never have issues texting or receiving pictures form them. This is so frustrating. How do we fix this?

Questions

 • Data & Messaging Features, Internet Tethering

7

1

0

when do i get the last update for my Galaxy S7 (SM-G930A)

when do i get the last update for the Galaxy S7? Samsung says that i will get a last update.... software updatei read so on the news on the internet the link is here : https://www.androidcentral.com/samsung-ends-support-galaxy-s7-and-s7-edge-four-years-after-launchhttps://www.androidauthority.com/sa

Questions

 • Samsung

19

1

0

Samsung s9 android Pie Update Problems

i've recently updated my S9 to android pie + one UI 1.when i swipe up (new navigation bar) to recent apps, in horizontal view it always...go in to recent apps tab view -> wait awhile then switch to vertical view..which is very delaying + slowing down the movement and annoying...like when im at

Questions

 • Samsung

311

1

0

0

Will AT&T Release Android 6 for S6 Edge phones?

Based on other answers that have been given by AT&T in this forum, I know AT&T can't give any exact dates as to when the Android Marshmallow update will be released, my question now is: Will AT&T release Android Marshmallow for the Galaxy S6 Edge at all?

Questions

 • Samsung

1.9K

25

0

0

WIFI password-- No router

How can I find my wifi password with no router-- I can't remember the passwordI did attach my Galaxy 10 to wifi-- is there a way find it from there?

Questions

 • AT&T Internet Features

17

1

0

Unable to UNLOCK my Samsung Galaxy Tab S 10 inch Android Tablet

Hi, I purchased my Samsung Galaxy Tab S from Bestbuy late last year, and have been using ATT service on that tablet for over 60 days. The tablet was purchased at a full price (without any ATT contract). When I try to enter the IMEI information on att.com/deviceunlock, it returns an error saying that

Questions

 • Android

368

2

0

0

Unable to complete the ZMODO security camera set-up due an error of "slow connection speed"

I am attempting to set up a zmodo "EZCam" in my office and am unable to complete the set-up due an error message on my smartphone which reads "Network is abnormal. Connection timed out. Internet connection speed is too slow." Has anyone else had this issue when setting up a security camera? Thanks

Questions

 • Other Phones & Devices

666

1

0

0

Samsung Galaxy S6 Active Won't Hard Reset and Has No Charge Light

So I've had my Samsung Galaxy S6 Active for about 5 years or so and just yesterday, while on a call, it has decided to just stop working. I have tried to do a hard reset with multiple button combinations. I have let it charge for 15 minutes (even though the screen didn't even react and there is no c

Questions

 • Samsung

6

1

0

No Miracast using Watch TV app

Has anyone been able to miracast the AT&T WatchTV app stream via Direct Wifi?  I can hear the sound but the video does not appear.  Tried on a couple of miracast devices already.  Same outcome. ATT rep said they did it all the time (assuming through DirectTVnow app). Other streaming services do not

Questions

 • Streaming WatchTV

698

1

0

0

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