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Where do i go to find out when my next bill is due

Questions

 • Wireless Billing

8

1

0

My transfer bill did not worked despite I am doing all requested steps and now my phone is not working and nobody can help me :-(

I did all the steps to accept the transfer bill from my previous employer however it did not went through. I am very frustrated. I tried to call 4 times and nobody was able to help me since apparently now my line was canceled. I went to 3 ATT locations, 2 were permanently closed and I Google was not

Questions

 • Wireless Account

7

1

0

Internet issues

Hi my name is Juan and I'm having trouble connecting to the internet without using WiFi. When I connect to WiFi in my house it works, but when I'm outdoors it won't let me load anything. My texting and calling work but not the internet.

Questions

 • Data & Messaging Features, Internet Tethering

10

1

0

Phone keeps sayin No service

My phone keeps saying no service and then when I turn my wifi on that’s the only way my phone works and bill has been paid and is not due for 15 days I’ve tried restarting it 3 times and it still does this. How do I fix it? It hasn’t been doing this all day it just started around 9pm

Questions

 • Network Coverage

8

1

0

no service

I paid my phone last night ($45) monthly plan and it won’t let me use my data but it lets me make phone calls?

Questions

 • Account & Usage

8

1

0

Wifi

Poor wifi when surfing the web on Amazon Kindle Fire. My previous Fire worked fine, but the new one (Amazon Fir 8, 10th generation) is really slow when using the internet and sometimes it loses internet when streaming Spotify. I have reset the router and device, "Forgot" the wifi, and tried just abo

Questions

 • Other Phones & Devices

10

1

0

Complaints

It makes no sense a company who provides services do not have an Customer Service contact available email or link to file a complaint or concern. The chat is worthless and I’m so frustrated I’ve been a loyal customer for over 20 years and the one time I need them no one will help.  No one ask

Questions

 • Wireless Billing

14

1

0

order cancellation

Why is my bud order cancelled again?

Questions

 • Wireless Account

4

1

0

Att is charging full phone price - We joined as new line and boutght it in thanks giving deal. Att is not making anyprogress

Bought I phone xr and joined as new line on thanksgiving weekend. ATT shop in delray beach told us to pay 5$  monthly for phone. However they are charging full price on the everymonth. We did call customer service so many times and  they suggested to visit ATT shop in delray beach. We visited asked

Questions

 • Wireless Billing

19

3

0

Returning to US after being out for more than 60 days - How to get back my old number?

I am a student in the US.  My parents moved to Ireland.  I left the US for a two week break in mid-March to be with my parents.  While I was in Ireland, my college changed the rest of the semester to online and COVID cancelled all my US plans for the summer.   I am now heading back to the US for the

Questions

 • Account & Usage

14

1

0

Bug -- Wrong link when viewing protect options for my account

I'm reviewing which protection plan I want for my phone.   On the "compare" page, I currently have AT&T Protection for 1 active in my account. I want to review the information for the $8.99 mobile plan.    If I click "get more info", the popup for the $8.99 plan shows the *wrong* information. It ins

Questions

 • Account Features

3

0

0

Can't Resolve Month-Long Wireless Issue

Trying to solve and close an account that was opened in error when trying to upgrade my son's phone on my account.  Was told a month ago by Annette in EComm that I would be all set (she knows the problem and has added notes to my accounts).  Lo and behold, I am getting threatening emails about an ac

Questions

 • Wireless Billing

172

2

0

0

Claim

I need to file a claim of an over-payment on a previous bill and I need the link or where to find the link.

Questions

 • Wireless Billing

20

1

0

WHY MY FIRST BILL SO (Edited per community guidelines) HIGH????!

I NEED HELP!!! Why is my first bill so (Edited per community guidelines) high? I BROUGHT MY OWN (Edited per community guidelines) PHONE AND YALL CHARGING ME almost $120?? For ONE (Edited per community guidelines) line??? Where is Jacob? Cause nahhh

Questions

 • Wireless Billing

43

3

0

Ported account only 7 days into cycle

Billing cycle started December 2nd and numbers ported Dec 9th. Att billed for entire month of December and now an erroneous bill for January. Customer service refuses or cannot help with getting credit for January bill of $81. I have spent 2+ hours on the phone. I have been transferred around and hu

Questions

 • Wireless Billing

9

0

0

Alcatel att to Samsung metro

I currently have a prepaid phone and it is Alcatel att straight talk and was given a Samsung metro pcs can I use my current service with it

Questions

 • Samsung

11

1

0

Refund??

Hi i ordered a pair of apple airpod pros off the at&t website using a guest account on january 1st. they were accidentally refused by my landlord and were immediately sent back. i’ve been told so many different answers from many different att representatives about my refund, saying wait 24-48 hours,

Questions

 • Apple

24

2

What Next

What happens after April 2020 with the At&t Access internet? Will we be shut off, and have to find a different service?

Questions

 • AT&T Internet Account

23

0

0

Data limits

AT&T, won’t you consider postponing data limits/throttling for those of us who live in rural areas and depend on cellular data as our only internet access during this global emergency in which we’ve been asked to limit our movement?

Questions

 • Community lounge

13

1

0

Video calling

I have been able to video call anyone buy starting yesterday I cannot

Questions

 • Device Features

10

0

0

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