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Cell booster

I bought this device used. How can I register it and activate it. Says Serial number is already used. Please Help 

Questions

 • AT&T Cell Booster

50

8

0

Accepted Solution

Official Solution

Active cell phone on another account

Hi, I have the following issue:I bought an iPhone from ebay, locked to AT&T only, and I fill in the unlock form, and they send me an email saying that it's active on someone else's account, and I ask the seller and they say it's a reseller only, please help! ! I try to talk to AT&T on liv

Questions

 • Wireless Account

258

5

0

Accepted Solution

Official Solution

Bought VZW iPhone X w/ VZW carrier billing, put ATT sim card in before VZW, now locked to ATT

So just like the title states, I have an odd problem that nobody can seem to solve. I have called both carriers to no avail, completed the unlock form (nothing yet), and am at my wits end as far as knowing what to do next. I bought this device under a carrier financing agreement through Verizon, but

Questions

 • Wireless Account

838

11

0

0

Accepted Solution

Official Solution

I forgot confirmation within 24 hours of the device unlock request.

I made a request to unlock the device, but forgot to confirm it within 24 hours by the email sent.If you try to request again, it will be "Looks like we're already processing a request for this IMEI. Check your request status for more info." And the request will not be delayed.The request status rem

Questions

 • Android

124

1

0

Accepted Solution

Official Solution

Found out my iphone was att-locked after leaving the US. I no longer have access to the phone number associated.

In May, I bought Iphone SE at an AT&T store in Boston. I was going to buy it for its regular price. But an ATT store worker convinced me to do it on a different deal that included a month of unlimited plan, which overall cost little less.  He explained me that it was only an incentive to m

Questions

 • Apple

57

4

0

Accepted Solution

Official Solution

Unlock Code

So I bought a phone that was supposed to be Network unlocked come to find out I was lied to and now I'm stuck with this phone that I can't use unless I get a network unlock code. So does anybody have a puk code for at&t? I need it to not be Network locked to AT&t I need it to be completely u

Questions

 • Wireless Account

76

2

0

Accepted Solution

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Need to reset password

Can't remember the answers to the security questions. How else can we reset our password for our att.net email address?

Questions

 • AT&T Mail Setup

34

1

0

Accepted Solution

Official Solution

Iphone unlock - international Sim will not work

I brought an iphone in November 2019 as part of a pre-paid service, had the service active for 6 months and then unlocked the iphone. When I check the IMEI on ATT it says the iphone is unlocked however when I try to insert an international sim card in to the phone, I am receiving a message saying th

Questions

 • Apple

364

3

0

Accepted Solution

Official Solution

iPhone 7 unlock

Unlock request denied. Says I have an unpaid balance which is NOT correct. I am an Auto Pay & not due until May 30th (in 14 days!).

Questions

 • Apple

66

2

0

Accepted Solution

Official Solution

My Samsung galaxy a11 is google locked and I just bought this from one of my friends

My phone when I try to set it up says at first "your phone was factory reset. Draw your pattern to unlock." I have no clue what this ladies pattern is. I than click on use my google account instead and that tells me "This device was reset. To continue, sign in with a Google Account that was previous

Questions

 • Samsung

124

3

0

Accepted Solution

Official Solution

I need to unlock my phone before I get stationed in okinawa Japan

Being deployed to Okinawa Japan, need unlocked

Questions

 • Wireless Billing

167

1

0

Accepted Solution

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Unlock my Samsung J3 (2018)

I have been trying to get AT&T to unlock my phone for over three months.  After inserting another provider's SIM card, the unlock code provided by AT&T have not worked.  Now, upon rebooting, the phone is asking for "SIM network PIN blocked. Enter SIM network PUK".  How can I get the SIM network PUK

Questions

 • Samsung

2.7K

9

0

0

Accepted Solution

Official Solution

I am living in another country and how can I unlock my device?

Hi to All, I am living in Turkey and I bought my phone in a local store without carrier lock. I used this phone for almost 3 years and when I reset my phone I faced carrier lock. When I check situtation with Apple they told me that carrier could remove device lock. But when I check with my imei the

Questions

 • Apple

111

3

0

Accepted Solution

Official Solution

Help get my, & my sisters "AT&T GoPhones" unlocked- we have each had our prepaid accounts with AT&T since our purchases back in 2015 & 2016

I have tried to get help from At&T tech support to have our cell phone service changed to another provider by unlocking our At&T GoPhones (Lumia 640 Microsoft phones). AT&T did a "network upgrade" in Mid-March 3/12/22 & our model phone was dropped from AT&T's new "network". 1st,

Questions

 • Other Phones & Devices

179

13

Accepted Solution

Official Solution

S22 Ultra unlocked -wifi calling?

I'm trading my att 512gb Note 20 Ultra in for the S22 Ultra. This time around I find the unlocked version in Samsungs exclusive red and 1TB of storage more appealing than the att offerings. Will I lose my wifi calling and other features if I go with the unlocked version? Thank you for any info anyon

Questions

 • Samsung

3.1K

25

Accepted Solution

Official Solution

Hubby turning off my phone, can I reconnect myself and how?

I have my iPhone 12 Pro Max on an AT&T service plan with my soon to be ex husband. He is the primary. (Assuming my phone is paid off/no monthly payments due to own it) If he has my iPhone service turned off, can I take my iPhone somewhere else or back to AT&T and start service again myself?

Questions

 • Wireless Account

137

2

0

Accepted Solution

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Unlock request for out of contract iPhone7 doesn't work

I have just upgraded from couple of iPhone7 to iPhone XS in late November. I made sure all the iPhone7 is not under any contact before upgrade. AT&T accounts shows that iPhone7(s) are not in my account. However, while trying to request for unlock at AT&T unlock portal, for one of the phones displays

Questions

 • Account Features

177

3

0

0

Accepted Solution

Official Solution

How to unlock my AT&T locked iPhone

I bought my phone from a friend and it says sim locked in the settings and when i try to unlock it on AT&T device unlock site it says “Looks like the device you want to unlock is active on another AT&T account.” Is there any way to fix it? And what does it mean it’s active on another AT&

Questions

 • Apple

104

1

0

Accepted Solution

Official Solution

I need to unlock the device

Hi i send a request to unlock the device I bought in AT&T and I never got the email to confirm the request when I try to send another request (like the page says to do when you not revive the email) they say me that I can’t because I already sent one and they working in the request but when I

Questions

 • Other Phones & Devices

210

18

0

Accepted Solution

Official Solution

Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

Questions

 • Phones, Tablets & Devices

256

1

0

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