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Sorry, your AT&T U-verse account is not authorized to view this content.

I watch FoxNews EVERY SINGLE DAY online (their website). Suddenly yesterday - in the middle of what I was watching - it went out. A black screen came up with "Sorry, your AT&T U-verse account is not authorized to view this content." Why is that? My bill is current. All software (OS) is curre

Questions

952

6

UVerse Nighthawk Directv

I am a current U-verse customer, also own a Net Gear Nighthawk M6 Pro. I keep the hotspot device in my RV but am thinking of moving it between the house and RV as needed and canceling the Internet service at home ($70/month saving). then if I switch from U-verse to Direct stream I will be able

Questions

42

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Looking For the Solution to start an IPTV/OTT Business

Hello, We are planning to enter the streaming market by making the best OTT platform for our business. It must support both on demand and live stream for broadcasting based on the preferences and it must be customizable, highly secured, and subscription based revenue model to monetize our content. I

Questions

129

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Do you {ATT} know what Western Carolina Fiber is? I'm about to change ALL TV/Phone/Internet services.

Why can't my email stay signed in for two weeks? This is ridiculous. Do you know what a hassle this is? You can put a message on the Yahoo page but you can't fix it in a month? Do you not have any engineers working for you anymore. Why the message? It's just a statement that you are inferior. There

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50

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Fixed Wireless Routing Issues

Why has service been so poor since December? There is nothing wrong with my router, or antenna (as confirmed by technician that came to my house). Connection to ATT runs at full speed, but from anywhere OUTSIDE of ATT's network is horrible. There is obviously a bottleneck / throttle on your end somw

Questions

164

1

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100% packet loss every 15mins

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri

Questions

204

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1000 Mbps fiber is available at my home, but the houses across the street have access to 5000 Mbps - why?

I want to start by mentioning that I'm not complaining that the houses across the street (my direct opposite neighbor across the road is a mere 76ft away from my property) has access to faster speeds... 1000 Mbps is MORE than enough for my needs, I am just genuinely curious as to why this is the cas

Questions

85

2

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Youtube throttled?

For over a week now live streams on Youtube are being throttled as the video is very poor. Why is this going on? Is this happening to everyone? When I run a speedtest using several different sources I get about 200mbs yet Youtube looks terrible so that must mean that ATT is slowing down Youtube for

Questions

598

5

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Connection lost intermittently with Sony Bravia TV using BGW320_505 modem.

I have no problem if the TV is not on, using I pad or phone connections. This install is less than two weeks old.

Questions

27

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Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

644

6

Unlocking after deactivating and reactivating line

Hello, I have encountered quite the conundrum. Being inpatient in switching, I canceled my phone line. It was maybe around 10 minutes later that I learned that was a mistake. I quickly went to have it reactivated and it luckily was. Now I need to unlock the fun but I was told I need to wait 60 days.

Questions

107

5

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Strange Occurrence Between My Smart TV and WiFi Extender

I have my Vizio SmartCast TV connected to the AirTies 4971 WiFi Extender via Ethernet cable. (I also have my Xbox One X connected to this same Extender via a separate Ethernet cable. The extender is no more than 3 feet away from both devices.) My TV recognizes in its Network Settings and acknowledge

Questions

85

2

Max (HBO) no longer works

Max signed me out of my accounts over the weekend and now I can’t log in. I’ve had HBO from my phone plan for a long time. Why the sudden drop without any notification?

Questions

102

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Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Questions

50

12

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Slow Connection & Poor Video Quality

I just had AT&T installed. The WI-FI is great; it is the wired connections directly to the hub that are awful.  The hub is a BGW320-500. AT&T Internet 1000.  Netflix is slow and pixelated; Amazon Prime takes forever to load; my external hard drive now has error messages arising in

Questions

226

3

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

264

10

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

958

3

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Switched from grandfathered iphone unlimited plan

After the FCC settlement (which I never really saw a penny from), I knew the only thing tethering me to this plan is the previous idea that somehow it was the best plan AT&T had and that's why they discontinued it and tried to switch people off of it. I think 5-7 years ago, that statement wa

Questions

6.2K

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Stream

hello, I'm constantly getting lag spikes when I stream from my pc to my Xbox one or my ps4. my ping goes from 20-30 when im not streaming to 110-130 when I do stream. can anyone help me? thank you!

Questions

121

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Internet connection problem

I have two networks in my office 1-all the computers and laptop, 2-all camera and smart things. Then i have 2 ATT modems one for network 1 and other for ntwk 2. but the internet in ntwk 2 is not working as some wire or somethings from ntwk 1 is dominating the ntwk2 and the camera ntwk is getting the

Questions

31

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