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Expected DSL rate for 100/20 service with two bonded pairs

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

Questions

 • AT&T Internet Features

588

9

0

Wired connection

My wired connection has been blinking orange consistently over the last few days. My connection has also been spotty and specially problematic when I'm attenting virtual video meetings. 

Questions

 • AT&T Internet Equipment

39

1

0

Slow U-Verse Internet Speeds -- and Can't Speak to Anyone for a Fix

For the last 10 days or so, my U-Verse Internet has been at 1/10 or less of the contracted speed.I try to contact technical support, but get a circle (Edited per community guidelines): the message says that, due to COVID-19 it may take longer to speak to a representative, but I never get that far;

Questions

 • AT&T Internet Equipment

33

0

0

Why is AT&T so slow compared to other carriers?

I love AT&T's reliability and data roll-over but why is it so terribly slow in Northern Virginia? Particularly in Loudoun County/Ashburn Farm?  I have opened up a case with AT&T on this issue but it has not been fixed, here is a comparison of speedtests with all 4 carriers in the Unite

Questions

 • Data & Messaging Features, Internet Tethering

712

5

0

0

AT&T Wi-Fi Connectivity Issues

I'm having issues with Wi-Fi connectivity in my apartment. The issue only occurs with Wi-Fi. I have my Roku and computer hooked up via ethernet cables. When using safari on my iPhone, sometimes web pages wont load when I am connected to the Wi-Fi. Sometimes I will have to turn the Wi-Fi on my phone

Questions

 • AT&T Internet Features

117

2

0

0

Glendale Prehistoric Internet Speed

Hello, I am hoping to bring awareness to the issue of slow internet speed in my area..I live in Glendale, CA and it has come to my attention that the only internet speed available here is 3 mgbps, which is simply flabbergasting. My boyfriend is Deaf and requires a video relay service to use the tele

Questions

 • AT&T Internet Security

265

2

0

0

Incredibly Slow

In the past few weeks, our Internet has been incredibly slow. I thought it was due to the location of our router, so I moved it to the center of the house. Signal from the router is now strong on all devices (laptops, Nintendo Switch, iPhones, and an iPad). However, Internet is still so slow as to o

Questions

 • AT&T Internet Account

34

1

0

Very POOR customer Service. What is the cost for terminating business internet?

Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab

Questions

 • AT&T Internet Account

29

0

0

Texts delayed by hours

We have been experiencing a delay in all txt.att.net and mms.att.net domains for our employees using AT&T, the messages are sent via SMTP (MXOCCRSMTP2.noam.cemexnet.com) for this particular service AT&T. We're not seeing it for any of the other email or text providers. Any idea this delay is occu

Questions

 • Data & Messaging Features, Internet Tethering

53

0

0

ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Questions

 • Other Phones & Devices

55

1

0

AT&T Fiber is brand new but ridiculously slow

We got our Fiber installed yesterday, but so far I see no difference and only decline. Running speed tests on my computer gives very good results (8 ping, 344.25 download, 215.72 upload), but the actual internet only feels slower on most websites and I couldn't even load a game on my Xbox (Xbox said

Questions

 • AT&T Fiber Equipment

318

1

Unstable Internet Service

I've been a customer with Uverse for almost a year, and up until early March my service had been impecable. However, ever since about the second week of March my internet has become a hassle. I'm paying for gigabit service, yet my download speed will vary from 8mbps to 200mbps max. Switching to a wi

Questions

 • AT&T Fiber Equipment

726

1

0

0

300 mb internet with super slow page loads

I have att Fiber 300 and it is running as slow as dial up on page loads.  Speed tests show 395 down and 359 up, but this is not translated to page loads. I have reset my modem numerous times, I have hardwired and wifi connections that all will freeze/slow down.  After reset it works for a few hours

Questions

 • AT&T Fiber Equipment

515

0

0

0

Fiber Buildout Request near AT&T lines

Hello, I currently live outside of Deerfield WI, 53531, on the road of Saddle Ridge Road. I recently noticed your workers were laying down fiber-optic lines on Highway-BB a mile or two away from where I live. On my street there are 14 houses, and between my road and the area where you guys are layin

Questions

 • AT&T Fiber Installation

83

0

0

AT&T U-verse wireless and ethernet suddenly extremely slow download and upload

Just this morning, the internet at our house has slowed to a crawl. Speed Tests show as low as 0.2 Mbps, and a software download has stopped several times. What's going on?

Questions

 • AT&T Internet Features

337

1

0

0

AT&T using deceptive marketing tactics to lure customer into commitments they DONT keep

I really just dont understand it. I mean i work so much i rarely use my internet until around what i have come to understand as peak hours. Now for awhile i thought to myself "Brandon, you ONLY have the elite service" you know 6mbps and it during the peak time so maybe thats why i am having issues w

Questions

 • AT&T Internet Account

430

5

0

0

Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

 • Data & Messaging Features, Internet Tethering

488

2

0

0

Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

 • Network Coverage

47

2

0

Closed

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

Questions

 • Wireless Account

53

1

0

Disappointed in Dallas (Internet 1000 Falls Way Short)

"Speeds vary. Download max typically 940Mbps. Not guaranteed." This, AT&T got right...except for the "typically" part. I am connected via ethernet and have not been close to what has been advertised. I get it - speeds can vary, but to be wired in and get around 100 Mbps (Speakeasy test) or around 30

Questions

 • AT&T Fiber Equipment

76

1

0

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