AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I have same problem as several who have posted previously. I can’t turn off the active armor VPN. No matter what I do it automatically reconnects. I turned off auto connect and I turned off the VPN in my phone settings. I’m on my home network that it tells me is secure. And it immediately automatica

The areas in question affected are Glamis Off Highway Vehicle area, Anza Borrego State Park Rec Area, and any 'play in the sand' area between the mentioned two places. During the non holiday weekday - and during most any day in June thru Sept., most, if not all cellular network towers are not overbu

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

I recently (this morning) took my LG G7 ThinQ to the AT&T store and had it activated on the network using my current phone number. However, I am not getting 4G on it, only LTE. It is an LG G7 model number G710AWM. Any clue what I should be looking for?   Thank you in advance.Ja

I have an LT G7+ ThinQ. I did an update to the phone's software as hoping to improve the speed, but no improvement was made.  I googled for help and followed the instructions to force stop all Apps.  Every since then I can no longer make outgoing and receive incoming calls.  Also, I

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

So, I paid for 1 Gig fiber internet but on my 2017 iMac, I'm only getting 30 downloads and 50 upload speeds and my modem is literally right next to my desk. Also, when I do the speed test on my phone, I get 500 download. With my ipad, I get 800 download and upload. PLEASE HELP!! https://www.speed

I have been trying to unlock an old phone for the past week. Tried multiple times online, all I get back is "we are missing some info and cannot unlock your phone now" doesn't tell me what issue it is. Spent 45 min on the phone with customer service the other day only for them to tell me that it wil

Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv

I have an iPhone, and I don't seem to receive any notification at the time when someone leaves me a voicemail. Notification is often delayed by several days. For example, my partner just called me, and immediately after our phone call, I received 2 voicemail notifications that this same person had l

I have an iPhone 13 that I bought about 2 months after it released. I have had no problems until the last 2 weeks when every single website, app, or iMessage has trouble loading or sending. It's gotten so bad the "send as text message" struggles to send. I have an unlimited plan, I've switched b

Description of setup: AT&T Fiber (1gb) customer here. I'm running ethernet from the BGW320 to other parts of the house. On the other end, I have some devices connected directly to ethernet. In other cases, I have a wifi router (for example in large playroom that may have a few devices) Descr

For months now I have been dealing with very slow network speeds, <2mbps at times.. Takes forever to load web pages, streaming videos are constantly stuck buffering, it's like I time warped back to 3G.. I have the ATT truly unlimited plan , no data throttle is supposed to occur until 100gb, I ave

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

What's the deal with a brand new Ford Explorer using the ATT Connected car trial plan getting really awful speeds? I'm showing full bars LTE but then when I do bandwidth test, I'm getting 0.050Mbit/s... that's literally dialup speed. I haven't hit the throttling range, it's just plain unusable. A

Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal    Our Recommendation   Place the modem in a centralized location in your home. Ke

Just had ATT UVERSE installed on 8AUG, Friday, and I cannot use the internet for anything becuause I cannot communicate with any website. Sure the download is great, but if no website can register clicks on their links, it is kind of a moot point. It took ~10-15 times to attempt to logon to My