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Help with Dual SIM while Abroad

Looking for help with my set up for Dual SIM while abroad in the EU. Here are the details: AT&T account is on the eSIM Have a Swedish physical SIM I only want to use the AT&T line with WiFi calling and never activate the international day pass I also don't want to lose calls or tex

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1.5K

16

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

255

1

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Using esim while in Italy for 2 months

Have a Samsung phone that I paid off and am starting the process of unlocking it. Going to Rome for 2 months and the best affordable solution I found was using an esim from Rome while there. I'm open to any better suggestions that don't cost 10.00 a day. My question is do I use the esim IMEI numbe

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198

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Disconnected from my phone service suddenly and my phone is listed on the accepted phones

So, I've been an AT&T customer for a LONG TIME and I was needing a new phone. I got a Samsung A03 and the model is SM-A037U, which I thought was on the approved phone list. It allowed me to be on my phone for 3 hours then it disconnected. Ok...So then I used the SIM card that came with the phone

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57

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Dual SIM Technology – Information From the AT&T Community Team

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

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7.1K

3

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Plugged new SIM into old phone, now my new SIM doesnt work in my new phone

I got a refurbished Samsung Galaxy S9 because my old phone is being discontinued for the 5G network upgrades. With this phone came a new SIM card, plugged it in the S9 and worked fine with service. Out of curiosity I plugged in the new SIM card into my old phone to see if it would also get service a

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1.2K

3

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SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

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1.7K

2

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i just want to cancel one line to transfer to another carrier, please help.

just trying to cancel a line and use it with another carrier, can you please the process, m trying to cancel the phone ending in 3697 so i can transfer it to my google fi. thx in advance. please if you are an att employee, create a ticket and send me the link to follow up to my onfile att email.tha

Questions

634

1

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ATT Sim and straight talk non activated phone combat ability

I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to

Questions

936

5

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Post paid phone with prepaid

Can I use the ATT phone I was forced to by once I stupidly switched from another carrier due to inflated truth( ha ha) and had to purchase a new phone when the Sim locked up my perfectly good 2 month old phone from a different carrier which I was assured would be compatible ... 3 days without a phon

Questions

227

3

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Why was I sent a new sim card when I got my replacement (warranty) phone when I don't need one?

I just got the replacement phone because of something being wrong with my phone, but the sim card wasn't the issue. I've had replacements sent to me before from the company, and they never sent a new sim card before, so I was surprised and confused to see it in the box. Should I even try and activat

Questions

4.7K

2

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Unlock problem: The "Enter the device unlock code" screen does not appear on reboot

I have obtained from AT&T an unlock code for the AT&T-locked Samsung S22 I bought privately. Unfortunately, when I reboot with the Consumer Cellular SIM card, I do not receive the screen that allows me to enter the unlock code. Could it be because Consumer Cellular (as an MVNO) uses AT&T

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1K

11

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Invalid SIM

Upon taking the SIM card out of my GoPhone, I tried to place it in another one of my AT&T phones. Sadly, this did not work, and it gave me an invalid SIM error message. I've been told that sometimes, the SIM becomes locked to the first IMEI it encounters, but that shouldn't be the case anymore. I'm

Questions

8K

4

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Buy prepaid sim at local shops

I'm a new customer with my own iphone SE (sim lock free) and going to buy the prepaid plan ($40/mon, 6GB DATA). Since I need it immediately, is it possible to have the plan and sim at the shop?

Questions

544

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Lost my go phone. Can I keep my number?

I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

Questions

6.4K

1

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Change from a PREPAID plan to a non-PREPAID wireless plan

Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

Questions

170

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Getting prepaid plan as foreigner

Is it possible to get a sim card with a prepaid plan from AT&T, being non-US citizen, arriving from the EU? And can I also get the discount using autopay?PS. Sorry for choosing the wrong category, somehow, Prepaid is not available as category...

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85

5

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How do I leave this service

Ive had ATT for a very long time. recently i bought a new phone x and put the sim card into it. now I cant switch sim cards on the phone because it hasn't been 6 months since i put the chip into the device. how do i rid my device from the deathgrip of ATT and switch to T Mobile, and how to i swtich

Questions

148

1

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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

Questions

357

2

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Question about sim cards

I have a iPhone 4 and a few months ago I got the galaxy s 2. Now don't get me wrong it's a great phone but the battery life sucks, I've had to format the SD card 4 times, and hard reset 2 times. A phone like that should have to do that. So if I take my iPhone back to at&t and tell them I want to tur

Questions

6.4K

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