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Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

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358

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Suspicious email -- from an att.net account. Any chance this is legitmate?

Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top.  Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so.  Naturally, there

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591

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Active Armor Monitoring

Does the Active Armor app need to be opened in order to be protecting my phone? Or, is it running no matter if I open the app or not?

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94

2

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Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

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2.3K

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Managed networks are locked

I have 5G unlimited plan and do not use wifi as I do not use that much data on my mobile device. Does anyone know what the unsecured Wi-Fi ssid “attwifi” is?  I understand the what the first ssid is which has the lock icon next to it.  I’ve even had Apple support try show me how to delete

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44

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AUTO WARRANTY CALLS

Why am I having to block at least 3 to 6 calls a day about an auto warranty. AT&T it's time you stop these harassing calls from coming through. 205-647-7949 205-647-2810 205-647-1609 205-647-7393 205-647-7269 205-647-7949 205-255-1031 205-587-3097 631-776-4280 205-589-7209 205-273-

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62

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Outlook doesn't require new att.net email password

I changed my att.net email account password through mail.yahoo.com. The Yahoo mail phone app then required that I enter the new password to access my account.  But I also access that email account through Outlook on my computer.  Outlook didn't require that I enter the new password, and I

Questions

152

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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

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139

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Care Code 201 lu100

Can't get into email

Questions

258

1

0

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Firmware updates for Pace 5268AC?

Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.

Questions

2.9K

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AT&T skipped ID verification safety protocol

I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y

Questions

1.1K

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5ghz device connected even with radio off? Weird Event logs. Please Help!

So new 1gbs fiber connection - mostly loving it except getting it to work properly with my network setup. My setup is Pace 5268AC (wifi disabled) -> Ubiquiti USG (DMZ+) -> Ubiquiti 8 port switch -> Ethernet and Ubiquiti AP AC Lite. Everything in theory is mostly working with some concernin

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253

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att.net email not accessible for 13 days/constant loop of resetting password

I was logged out of my email address on Nov 1, 2018.  I attempted to sign back in and upon inputting my user ID (email address) and pressing next, I was sent to att.com and had to input info to reset my password.  I completed this process and went to sign back in and have been stuck in a constant lo

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232

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Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line 2 hours prior to same phone

Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line  2 hours prior to same phone

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25

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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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63

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LG V35 Android 10 security update?

Hi, Was happy to get Android 10 on my LG V35 in May but there have been no security updates since then.   AT&T was doing security updates for this model roughly every 2 months prior to that with Android 9, but we're still at the April 1, 2020 Android security patch level since the

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155

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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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32

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anyone victim of TERRIBLE Support and website services of AT&T

I have cell phone and internet with AT&T. Terrible website.. most of the links keep circling around and dont load. Its been 2 years, NEVER once I am able to install the Internet security suite. THey are ever ready to take payment, but terrible service,. Phone calls get disconnected, nobody cal

Questions

35

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Voicemail Bug?

I have been receiving callers with an unrecognized number leaving voicemail message. The voicemail message is actually TWO voicemail messages.  The first message is a previously saved voicemail, and the second is the voicemail left by the caller.  Each time this happens, a different old,

Questions

64

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Excessive spam e-mails and texts - new phone

We just got a new phone for our daughter (who is a minor). Within the first three days of owning the phone, she has received repeated texts and phone calls from various spam providers - including obvious scams and pornography.  We have other wireless phones (including an AT&T phone) withou

Questions

135

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