Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.3K)

Relevance

Accepted Solution

Official Solution

Closed

What is SpinMaze or SpinMaize

I discovered a yellowish icon on my ZTE MAVEN 3 phone this morning, think it said SpinMaize or SpinMaze. I looked in my Settings-->Apps list and could not find anything by that name. I held my finder on the icon after to select "Remove" but it disappeared from the phone desktop by itself. I can't

Questions

570

4

0

Accepted Solution

Official Solution

AT&T Call Protect and Personal block list

I am currently using AT&T Call Protect. Can you tell me if a number added to my personal block list is still able to leave a voicemail? I recently switched from Sprint where I had the ability to block a number and they were unable to leave a message.

Questions

503

3

0

Accepted Solution

Official Solution

Closed

Hack Attack: Internet & Email Security - Knowledge Share Wednesday, 04/26/17, 1-4pm ET

Long gone are the days that each of us feel comfortable leaving our front door open to our home. That applies even more so to our virtual home and identity on the internet. Join the conversation as we discuss and share knowledge on a topic that affects us all: Internet & Email Security.  

Questions

14.8K

89

0

Accepted Solution

Official Solution

AT&T "maintenance reminder

I have received several reminders over the last month from AT&T Yahoo Mail to update accoint or lose access to our sbcglobal email. I don't think this is legit, can someone verify? Thanks

Questions

144

1

Accepted Solution

Official Solution

Needs working cellular data to work

My active armor mobile has up dated I set it up now it’s saying I need an active cellular data connection to work. I have that and it still pops up . How do o fix this?

Questions

570

5

0

Accepted Solution

Official Solution

Can't login to email

I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad.  It’s very frustrating.  I can’t use the yahoo icon on my IPad as it tries to take me to an

Questions

102

1

0

Accepted Solution

Official Solution

Using my own router

The apartment I am moving to has AT&T fiber as an option. I want to know if I have the option to use my own router because the 2 in 1 models I have used in the past from AT&T have had problems with down times and other customization.

Questions

376

6

0

Accepted Solution

Official Solution

HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

527

2

0

Accepted Solution

Official Solution

limiting account access for additional users

I am the primary account holder and have 5 lines on my account. How do I limit access to the account for everyone but myself?  I am okay with them accessing their own information, but not billing or the information of the other users

Questions

349

3

0

Accepted Solution

Official Solution

Spam Text & Fraudulent Email - Things to Know From AT&T

Protect Yourself From Fraud And Theft There are many ways our data and personal information can be used. There are many ways that bad guys can use that information if you do not keep it safe.  AT&T can help with that. We are dedicated to helping protect you, and helping you protect yo

Questions

9.3K

6

0

Accepted Solution

Official Solution

I received an emailed receipt for an iPhone purchase that I didn't make

My wife received an email of a receipt of an iPhone purchase in another state. It was purchased under my name I can search the order number and I have the phone number attached to the account.  I am trying to ascertain if it is a phishing attempt or a fraudulent purchase in my name.  I

Questions

185

2

0

Accepted Solution

Official Solution

Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Questions

791

8

0

Accepted Solution

Official Solution

Trying to reach AT&T"s "Diversity, Equity, & Inclusion" Programme Office

Hello. I am the president of a Minority- and Woman-owned Small Business Consulting Company, based in New York State's, Upstate Western New York Area's, Buffalo Niagara Region. Here, I am a Participating Member Agency of an AT&T Initiative, titled "HyperLink Buffalo". I have a proposal that I wo

Questions

24

1

0

Accepted Solution

Official Solution

Disable remote access to network

I have just finished hooking up my router to the BGW320-500 gateway, enabled passthrough, and disabled wifi on the BGW320-500. The last step I would like to take setting up the network is to disable as much remote access/admin as I can.  I believe that doing so improves security as it reduces

Questions

450

2

Accepted Solution

Official Solution

How to look up and read text messages that were deleted off your phone on your account or statement online

How to look up and read old text messages that have been deleted online through AT&T information connected to your account and text and call history

Questions

41

1

0

Accepted Solution

Official Solution

Change cellphone number harassing calls

I keep getting harassing calls I'm getting spam hang ups

Questions

14

1

0

Accepted Solution

Official Solution

Block call logs

Can call log access be completely blocked?

Questions

103

1

0

Accepted Solution

Official Solution

Someone is using my email

Hello, I have received this mail on gmail but I do not use any of AT&T services. How I can stop this person from using my email with his AT&T account?

Questions

193

1

0

Accepted Solution

Official Solution

I need to disable or uninstall at&t internet security manager

When I use AT&T smart home manager, I am unable to disable Internet Security

Questions

6.8K

15

0

Accepted Solution

Official Solution

Prreqcroab.icu continues to pop up as blocked from different devices on our network

Hi, I looked this site up and it shows as a high risk/scam/low trust level site but no one is consciously going ther. Is there some hacking attempt going on? AT&T Smart Manager blocks the outbound attempts thankfully but how can I ban this entirely? Or find out what’s causing this? I no

Questions

6.7K

31

Not finding what you're looking for?