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I want to de-enroll my ACP Program benefit from my Prepaid AT&T phone. I cannot find the option to de-enroll online and need to apply this to a different intranet provider. I need assistance or a good contact number to help me cancel this program on my prepaid phone. I've called customer
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I had my most frustrating experience with AT&T just now. I was on a call with them for over an hour trying to switch from T-Mobile and bring in 2 lines. After spending an hour the fraud lady comes on the line and says your application is denied without giving any reason. ? I have lived same addr
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Wireless Account
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Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives
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Android
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Considering bundling our AT&T fiber Internet with VOIP. The BGW320-505 has a phone jack in the back along with the other fiber, CAT5 connectors and power jack. Is this phone jack used when upgrading to VOIP through this modem/router if we add the VOIP service? Also, can we use existing telephone
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AT&T Fiber Equipment
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Can a Verizon prepaid Pixel 6a work on a non prepaid att account if it has been unlocked by Verizon?
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Other Phones & Devices
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I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim. If you are thinking, "I wish I would have enrolled when
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Phone & Device Upgrades
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I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.
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More AT&T PREPAID Discussions
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I have numerous line items labeled "data transfer". What is this? On my sons bill "data" is labeled "data" and he is a teenager on the phone much more than I am. Is there a difference?
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Wireless Billing
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I appreciate any and all replies as getting help from AT&T is next to impossible (calling is my last resort because I don't enjoy getting stuck on a phone call for several hours). I am paying about $40 a month for internet, but it's kind of more like $100 a month because I am paying about $60 fo
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AT&T Internet Account
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I have a unique situation and need to speak with a human. I have no cell service, so I cannot possibly call.
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Wireless Account
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I have the best data plan ATT offers, however I receive errors when I try to go to my data usage to turn off the Video Management settings. I want to utilize the 4K streaming that I pay for. It's really frustrating getting passed around Everytime I call ATT, and never resolving the issue...
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Wireless Account
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I bought an iPhone 14 less than a month ago and that phone was stolen from me. I'm trying to get a replacement device and its still wanting me to file a claim and pay 200 dollars for a replacement. If my phone is still under warranty do I still have to pay money to be sent a new one?
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Apple
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I got my new "AT&T Cingular Flip IV (U102AA)" flip-phone & none of my previous stereo headsets seem to be able to communicate & pair w/ the phone. It searches for devices but it never finds any of the headsets - I have 3 of them. However, it can find my previous cell-phone & some oth
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Other Phones & Devices
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I need to add a caller to contacts or be able to call them back, how do I get the number that called when listening to voicemail on my cell phone?
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Data & Messaging Features, Internet Tethering
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For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the
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Network Coverage
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I have an unlocked SAMSUNG SM-S918B/DS, can I use 5G on AT&T with this phone? I don't believe it has the millimeter wave antenna for 1 of the 3 5G ranges, but that isn't available in my area anyway. Can I at least get 5G and 5G+?
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Samsung
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I've been using a Cat S60 phone with AT&T Prepaid for almost half a decade now. I just got a text message yesterday that they will no longer let me place calls with it after tomorrow (thanks for the advance notice guys, would it have killed you to give me a couple days extra?), because even thou
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Android
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I went in to switch from cricket and was trying to get the iPhone 14 plus and was told I needed a 720$ down payment!! My credit is amazing and the worker could/would not tell me why they needed 720$ of a down payment on an 800$ phone!!
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Apple
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I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca
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Other Phones & Devices
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I rather would buy myself an AT&T cell phone than keeping my landline. U-verse is installed and running at my place. One day, U-verse and the phone were both down for a few hours. I was unable to make a call and I live not close to any real civilization. That put me in a strange spot. If I termina
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AT&T Internet Features