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De-enroll my ACP Program benefit to my Prepaid AT&T phone

I want to de-enroll my ACP Program benefit from my Prepaid AT&T phone. I cannot find the option to de-enroll online and need to apply this to a different intranet provider. I need assistance or a good contact number to help me cancel this program on my prepaid phone.  I've called customer

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3.1K

6

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Denied new account service for no reason

I had my most frustrating experience with AT&T just now. I was on a call with them for over an hour trying to switch from T-Mobile and bring in 2 lines. After spending an hour the fraud lady comes on the line and says your application is denied without giving any reason. ? I have lived same addr

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975

11

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How do I remove apps that have been installed without my knowledge and do go away with factory reset

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

Questions

90

3

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Using the BGW320-505 Modem/Router with VOIP phones

Considering bundling our AT&T fiber Internet with VOIP. The BGW320-505 has a phone jack in the back along with the other fiber, CAT5 connectors and power jack. Is this phone jack used when upgrading to VOIP through this modem/router if we add the VOIP service? Also, can we use existing telephone

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844

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Can I use an unlocked Prepaid Verizon Pixel 6a

Can a Verizon prepaid Pixel 6a work on a non prepaid att account if it has been unlocked by Verizon?

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31

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AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

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72.2K

15

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Compromised Phone Number

​I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.​

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152

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What is data transfer on monthly bill?

I have numerous line items labeled "data transfer". What is this? On my sons bill "data" is labeled "data" and he is a teenager on the phone much more than I am.  Is there a difference?

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249

4

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Internet and Land Line Telephone Service

I appreciate any and all replies as getting help from AT&T is next to impossible (calling is my last resort because I don't enjoy getting stuck on a phone call for several hours). I am paying about $40 a month for internet, but it's kind of more like $100 a month because I am paying about $60 fo

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1.2K

2

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Chat with a human?

I have a unique situation and need to speak with a human. I have no cell service, so I cannot possibly call.

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250.6K

24

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Video Management

I have the best data plan ATT offers, however I receive errors when I try to go to my data usage to turn off the Video Management settings. I want to utilize the 4K streaming that I pay for. It's really frustrating getting passed around Everytime I call ATT, and never resolving the issue...

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171

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stolen iPhone 14 under warranty

I bought an iPhone 14 less than a month ago and that phone was stolen from me. I'm trying to get a replacement device and its still wanting me to file a claim and pay 200 dollars for a replacement. If my phone is still under warranty do I still have to pay money to be sent a new one?

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449

4

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AT&T Cingular Flip IV (U102AA) Compatible Stereo Headsets ?

I got my new "AT&T Cingular Flip IV (U102AA)" flip-phone & none of my previous stereo headsets seem to be able to communicate & pair w/ the phone. It searches for devices but it never finds any of the headsets - I have 3 of them. However, it can find my previous cell-phone & some oth

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510

10

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How do I get the number of a caller that left voicemail?

I need to add a caller to contacts or be able to call them back, how do I get the number that called when listening to voicemail on my cell phone?

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724

5

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How to fix bad wireless phone signal at home?

For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the

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2.2K

3

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Samsung SM-S918B/DS Compatible?

I have an unlocked SAMSUNG SM-S918B/DS, can I use 5G on AT&T with this phone? I don't believe it has the millimeter wave antenna for 1 of the 3 5G ranges, but that isn't available in my area anyway. Can I at least get 5G and 5G+?

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144

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End of 3G forcing me to change from Cat S60 phone. Will Cat S61 or S62 work?

I've been using a Cat S60 phone with AT&T Prepaid for almost half a decade now. I just got a text message yesterday that they will no longer let me place calls with it after tomorrow (thanks for the advance notice guys, would it have killed you to give me a couple days extra?), because even thou

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1.6K

6

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iPhone 14 down payment

I went in to switch from cricket and was trying to get the iPhone 14 plus and was told I needed a 720$ down payment!! My credit is amazing and the worker could/would not tell me why they needed 720$ of a down payment on an 800$ phone!!

Questions

872

3

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How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

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1.7K

6

0

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I have U-Verse now - but do I still need my phone landline and Voice?

I rather would buy myself an AT&T cell phone than keeping my landline. U-verse is installed and running at my place. One day, U-verse and the phone were both down for a few hours. I was unable to make a call and I live not close to any real civilization. That put me in a strange spot.   If I termina

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1.4K

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