We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

For almost 3 weeks I’ve had data packet loss. My games drop every 15 minutes. Stream cuts out and camera freezes. I’ve had 3 technicians out and they say it’s a central office issue. They have no estimate on when it will be fixed or what it is. We’re going on a month now with unusable internet for g

Hello!   I recently had my fiber 1,000 install a little less then a month ago. I have since had 3 tech come out. I have received two new ONT's and 1 new modem. I use an external router with ip passthrough. Every couple hours or so my connection drops out for between 5-20 seconds then comes back, its

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

I'm looking for a way to contact an upper level customer service representative or supervisor of the Line Maintenance Division in Los Angeles, specifically a around the intersection of Olympic Blvd. and LaBrea Ave. I wan't to speak to supervisor who is in daily communication with line maintenance te

My internet service has been down for 4 days now. Support has continually told me that work is done, and they're just finishing up some testing. Each day they've promised it'll be a few hours. Support has even gone as far to promise me "it'll be done by noon" or "it'll be done by the end of the day"

Our devices keep disconnecting from our home wifi even though our router never shows that it not connected. All lights are solid green but still our devices will connect for about 15 minutes then disconnect for about 5-10minutes for no reason.

We are AT&T U-verse customers. For the past two months, our house has lost broadband service at roughly the same time (10:45am-11:30am) and for the same amount of time (2 hours) every single day. Typically the message we receive is: "WARNING: Broadband service is not available (Message ID: NAD-2302)

It's been years sense this issue started. Online games are nonfunctional due to ping spikes and complete connection loses. Its next to impossible to get in touch with a person at AT&T and when I do they tell me to restart it like I'm an i.diot or send me a new router. There is a broken DSLAM

I haven't been able to make or receive calls in latta SC since Thursday afternoon. Was told Thursday about and outage also told it be fixed by 3pm Friday. It is Sunday. It is not my phone cause I went to Florence SC today and it worked. So what is the hold up Att? 3 days is crazy for people to not b

A winter storm blew through most of the midwest two days before Christmas. Our broadband internet service was out the morning after the storm. After about a day and a half, we called and were told there are some outages in Ohio. No resolution. No other information. We’ve done all the traditional tro

Hello, I have my house on the market  in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement.  I would like to do my investigation as well so that I can make sure that the quote the

This past Saturday morning, August 20th, we had an area outage that, we found out later, was due to a car hitting an AT&T pole near our home. I called tech support that Saturday morning and they confirmed the outage. I called back Sunday morning and the tech said the area outage had been resolved, s

It's no secret that tens of thousands of people woke up this morning seeing only an SOS icon where their cellular bar signal strength should be. Rumors were swirling online, saying things like a hard reset of your iPhone would fix the issue. It didn't. My wife's iPhone 14 Pro was without AT&T ce

It’s Aug 19, 2023 and DSL is the best, affordable option I have for internet service. I understand AT@T no longer wants to support DSL, so it’s becoming increasingly harder for me to get answers when there’s a problem. Checking for outages takes me back to my wireless service. Now I can’t even check

why is our fiber/internet service down? has been down since 3am ET this morning. we never received any notifications from at&t until several hours later. at&t gave us an 11am ET time for the service to be restored, then extended it to 9pm ET! we run a small business, this is the second outag

Without my authorization my phone number has been stolen and transferred to T-Mobile. When I called At&T they told me they need to "investigate" and can take up to 5 days. This is absolutely ridiculous and unacceptable. My phone number is used for work and the only phone line I have. I have been

Our road got washed out and exposed a large underground service wire cable Trying to find a way to report it BEFORE there's a serious problem

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

So I did the troubleshooting thing that detected issues. Claimed it is fiber cable. So I checked all that it was plugged in. Apparently one going to the panel wasn't installed very well because it has been hanging out the bottom since installed it. Anyhow since they couldn't fix it they want to send