I purchased a prepaid SIM kit at Wal-Mart and $40 prepaid service for use with my at&t compatible unlocked phone which I recently bought from Amazon expressly for the purpose of using while traveling in the US since my Canadian phone was not compatible. The phone make and model is Samsung Galax

I had a problem getting a new sim card for 2 phones. One of the phones was disconnected in the process and did not work for 10 days. To resolve the problem my accounts were closed then reopened. Now I am paying more. This company performs the worst customer service I have ever received. I have to pa

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

When will the service outage in North Akron' Ohio be restored? It's been out since 9:30 AM on December 23rd. 2022. It was supposed to be restored by 5PM on the 23rd.  Now it's 4:05 AM on the 26th. 

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

hey,  i have a te a brand new iPhone 6s.  I got it for my wife who is in Serbia, so am I. Both of us got new iPhones for when we are back in the states.  I got them in Colorado.  Both worked fine in Colorado.  Now that we are in Serbia, mine works great, but my wife's says that there is no service.

I've had at&t internet for 2 yrs now and my speed is 3.0mps download, and 2.3 upload. Sadly that is a $74.99/monthly plan which is sad. That's not even enough to watch TV. Anyone else have this sad problem in their area. When I call them all they say is they put in an order to have it brought to

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI

Since November 16th I've paid all account to off to reactivate my service in total 1400 dollars if course they take the payment and then I was violated by shady sales tactics wasn't able to get order my way and was trying to be forced to pay and get me device the way sales supervisor wanted she over

I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Account opened in my name they say I owe 1500.00 balance from year and half ago I just found out about this account how do I remove and fix my credit report and score 

Nothing works at my home after they buried the line outside my home. My kids are unable to do their school work due to no connection or service. I have tried everything. I cannot get anyone on the phone except "promotions" who hung up one me

About 2 hours ago, my phone was blinking and saying attention no service (there were no bars at the time). Then when all the bars were full again, it is still blinking and saying attention no service. I can't make/receive calls or texts. I have turned the phone off, took out sim card/put back in and

For the last three weeks we have had internet dropping out every 5-20 minutes (duration can be 5-10 minutes). I have made 4 calls to support and had two on-site visits from technicians. I will have to switch providers if this isn't corrected. Diagnostic message is Other background in

I started a new job on the 4000 block of Front Street, in San Diego (a block away from UCSD Hospital). My phone is an iPhone 6S Plus & is up to date on software updates. All the other employees, patients, and doctors are able to get phone, internet and wifi service in our office, but my phone contin