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They lied to me about my rate and it’s even in there notes

Worst service in the nation. One thing I realized is that a snake will still be a snake even after you feed it. I’m done dealing with this service. All the frustration and disrespect, taking my money and laughing at me. ATT does not have to change. WE do. Stop letting these companies walk over us wi

Questions

32

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PLS HELP! AT&T CS Rep Canceled My Account when asking about services for people with disabilities.

I have a problem that I have never encountered, nor expected from AT&T, after being a loyal customer of over 15 years. A little over a year ago, I was diagnosed with severe ADHD and written a prescription that was nothing short of being a total life changing experience. A few months later, I met

Questions

52

1

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My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

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60

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Closed

AT&T DECEPTIVE CON ARTISTS

AT&T the ONLY REASON THEY ARE RICH IS BECAUSE THEY STEAL FROM INNOCENT HARD WORKING AMERICANS. AT&T MISTREATED ME EXTREMELY POORLY TO THE POINT WHERE I RETURNED MY PHONES. I BOUGHT TWO PHONES. A PHONE FOR ME TO UPGRADE & A PHONE FOR MY CHILD. MY CHILD WANTED TO KEEP THERE OLD PHONE &

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72

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Incorrect Password Error received on first entry of correct password on email

It appears AT&T put some kind of security flag on my account and it seems about every 2-4 months, I get the "entered wrong password too many times" on the FIRST TRY of the CORRECT PASSWORD. If AT&T wants its email users to change their password on a regular basis, how about every 90 days?&n

Questions

333

2

Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

Questions

47

10

Easement deed

Hello, Can someone please explain in simple terms how AT&T is allowed to dig on my property without permission? Thanks.

Questions

1.1K

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Retention over a $100 one off fee

Trying to stay with ATT by having them waive a $100 fee for international travel for 2 weeks, which is free with a competitors plan). customer service told me no, supervisor told me no. 12 year, $2700 per year customer and they are letting me switch to competitor due to not waiving a one time $100

Questions

79

13

Always forced to reset my password every time I want to log into my sbbcglobal email account, why?

Why am I forced to reset my password everytime I want to log into my emai account? I have had several trouble tickets for this issue which has NEVER been RESOLVED? I want someone to work with me on this, I feel this should be an ESCALATION. i FIRST WANT TO THE REASON/ THEN I WANT TO KNOW A RESOLUTIO

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12

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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

26

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Keeps signing me out.

I get to sign in easily without any stress but when I try carrying out any activity, say trying to add devices to the cart it logs me out immediately saying "sign in to your deviceYou've signed in with user ID: ******Have another ID?We can't find a wireless account for that ID. Have a different ac

Questions

1.9K

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Sales Representative Misrepresented Plan

A couple of months ago, I recently got a new Iphone 14, that at the time I was unaware came with the ability to host two numbers. The sales rep. I interfaced with at the time told me about a price decrease in our current billing and gave vague descriptions- thanks to that, our bill is now almost 100

Questions

32

1

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pay for phone but not the service to it

Hello, I currently have around 8 lines on my account with some of them belonging to phones that are not in use yet still under contract. I was wondering, is it possible for someone to continue to pay the contracted amount on a phone yet disconnect the service/not have to pay for service to it? 

Questions

592

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How to remove Appcloud notifications

I am unable removing notifications on my lock screen coming from Appcloud. Per Samsung, this may be something that the carrier (AT&T) introduced to my Samsung Flip 5. This is very annoying and creates a terrible user experience.

Questions

126

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

72

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Closed

Forced to A New Plan--My Experience May (or May Not) Help Someone Else

TL;DR:  Yes this is long, but explains the process and outcome of fighting the change out of a plan I wanted to keep.  And, this was not a COVID temporary account.   Seven years ago in 2013 - nearly to the day - I signed up to AT&T's Home Wireless GoPhone plan (before it was just called Prepaid).  I

Questions

329

3

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

526

3

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AT&T is CORRUPT. I want JUSTICE!

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

Questions

50

2

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Something weird happening with android update screen

So, I had my phone, an S23, plus sitting off to the side, and when I had picked it up, it had a light blue screen saying it had to update, and that hitting the side key, it would start the restart, I hadn't read this yet untill I tried to hold the button to restart, then it said to hold the volume d

Questions

390

3

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Att scammed me out of my trade in phone. Theft

I purchased an iPhone 14 pro Max with the trade-in option. With an $800 credit. AT&T never sent me a return kit. So I called them and had them send me the kit. I sent them the trade-in phone the day after I received the kit. That was 5 months ago. I called and spoke with someone a couple of mont

Questions

127

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