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Voicemail not working, just busy signal

My voicemail has recently (within the last few weeks) stopped working. People that call me just get a busy signal or a prerecorded message saying "wireless customer is unavailable." I also cannot check the voicemail settings because I just get a busy signal when I dial my own number or *98.

Questions

 • Account Features

427

3

0

Current Usage Log Error Codes U1520 and UD1514

trying to view current usage logs for data/text/talk.....keep getting RED BOX POP UP WITH MESSAGE: "We can't display your account information right now. Rest assured we're working hard to fix the issue.(UD1514)"   this is on data/text log We can't display your account information right no

Questions

 • Wireless Account

525

0

0

Not Registered on Network - Samsung Galaxy S21

My phone worked just fine yesterday. Today I can't either send a text or make or receive a phone call. I have not made any changes. I just get an error that says "Not registered on network - emergency calls only" How can I fix this? Please help :-)

Questions

 • Android

1.9K

3

0

2021 Thanksgiving Sweepstakes error

Hi, I've been unable to access this for several days and yes, I've cleared my cache. I've tried Chrome, Safari and your app. No Luck! I am getting this error: Uh oh. An error has occurred. Please check back later. Authentication erroraccess_denied - identityToken - access_denied - User not suppor

Questions

 • AT&T Fiber Account

32

2

0

clean IMEI but "this device has been blocked from network use"

When I search up the IMEI on any website, it shows up as clean. However, when I try to make a call, it says "this device has been blocked from network use"

Questions

 • Phones, Tablets & Devices

368

5

0

Error GA309 and GA701

i want to add money to my account but i cant do it without activate sim card.i'm trying to activate my new AT&T Prepaid SIM-card. But i cant do it several houri tried in chrome and IE. i cleaned cookies. i rebooted system. nothing workthere are two errors while activating:"GA701 : Oops, we hit a sna

Questions

 • More AT&T PREPAID Discussions

3.7K

8

0

0

Error when logging in for online TV streaming

I keep getting the attached error message whenever I try to stream a TV show online from a network's website (like CBS, A&E, ABC, etc.). I have ATT Uverse and when it asks me to log into my TV provider, I continuously get this error when I put in my correct log in. It happens on every browser I

Questions

 • Watching U-verse TV

332

6

0

Frustrated.......We were unable to check your credit. Go ahead and place your order today. If we hit a snag, we'll contact you.

I'm trying to switch from another carrier to ATT with 4 lines. I wanted to order online as they have promotional reward offer for online BYOD orders; but when i am on credit check part while checking out, i get "We were unable to check your credit. Go ahead and place your order today. If we hit a sn

Questions

 • Phone & Device Upgrades

3.3K

2

0

ATT U-Verse router only has a green power light, nothing else.

This happened last night, when we turned the router off to let it cool down and clean around it. When we plugged it in later we had a blinking power light, the light would go still and the service light would come on. After a second or two the service light would flicker and then it would start agai

Questions

 • AT&T Internet Equipment

2.7K

0

0

BGW320-500 Constantly Goes Out and Gets Stuck Flashing Red

I switched to AT&T from another provider about a month ago and had Fiber installed with the BGW32-500 and have had constant issues.   The gateway randomly goes out and seemingly gets stuck in the restarting cycle, it flashes white slowly, then faster, then repeats, eventually flashing re

Questions

 • AT&T Fiber Equipment

5.1K

7

0

Cancel AT&T prepaid from abroad (autopay-goonline-login unable; autopay activated)

Hi, I moved back from US to Europe and now based in Europe I cannot access my AT&T prepaid account (under paygoonline.com) anymore to end my AutoPay. How can I reach anyone from AT&T to cancel my prepaid plan?   Thank you so much for your help! Best Sandra

Questions

 • Plans & Features

10

1

0

Another reason why ATT shouldn't have the monopoly of our Gateways

Please google the name of the firmware applied last Sep/8, "11.13.1.533656-att". You'll find a bunch of AT&T Customers who have poorly configured their AT&T Gateway with a DHCP range within Public addresses range, leading to AT&T Routers to get confused and exposed their Gateway confi

Questions

 • AT&T Internet Equipment

70

0

0

No Mobile Data Service

Hello, As of around 10:00 am, I have been receiving the following notification when trying to send a message:   "No mobile data service: Temporarily turned off by your carrier"   The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify

Questions

 • Network Coverage

227

1

0

paperless billing date change created an overdraft in my bank account

Happy Halloween Everyone,i have called the 800-288-2020 line 3 days in a row because i have a problem with your accounting procedures, the first time i called was on 10/28.... i was told the problem would be corrected and my bank account would be credited for the $34.95 charge...someone lied to me s

Questions

 • U-verse TV Account

511

1

0

0

Problems at cancelling prepaid contract (auto-pay) from Germany

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

Questions

 • Account & Usage

25

1

0

Att overcharged me, twice, and now I have a collection due, and it's affecting my credit

I tried to cancel my account in september of 2019. the company failed to remove my watch from the account and for some reason charged me an extra month. I have been to the ATT store 2x and was told I need to call. When I call, I don't have an account anymore, so I cant get past the auto router.

Questions

 • Wireless Billing

39

3

0

Logging Into Email

1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the

Questions

 • AT&T Internet Email & Security

19

1

0

Can't get ticket Tuesdays to work says my zip code doesn't match

It has worked before but now it keeps telling me my billing zip code doesn't match my phone number and I know everything is correct please help

Questions

 • Account Features

345

2

0

0

ATT WatchTV still not working on desktop

I have tried for days to do this via my computer (iMac) on multiple browsers (Chrome, Safari, and Firefox - all current).The sign-in page asks for an id and password (these have been confirmed to be correct, by signing in/out via the app.-After entering id and password (confirmed good), it cycles to

Questions

 • Streaming WatchTV

1K

2

0

0

Not Found The requested URL /UverseAccount.html was not found on this server.

Hello I am at work and I do have internet but some sites will not open and I receive this message (I have to space it differently because I am now receiving an error message here stating the HTML is invalid, oy)  Not Found The requested URL ....UverseAccount was not found on this server)    Please a

Questions

 • AT&T Internet Account

1.1K

4

0

0

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