Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.3K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

can't send emails to bellsouth.net or att.net email addresses from my company domain

When sending emails to bellsouth.net or att.net email addresses from my company domain only, I get the following kickback message: "Requested gave this error. Requested action not taken, mailbox name not allowed" My company domain is zevcohen.com. We are not on any email block lists that I can fin

Questions

604

6

0

Accepted Solution

Official Solution

I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

Questions

255

3

0

Accepted Solution

Official Solution

Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

Questions

10.2K

1

0

Accepted Solution

Official Solution

Att Error - they are "double dipping"

It has come to my attention that I have been paying for U-verse and Direct tv simultaneously. In February of 2023 we were told that our services would be switched over to Direct tv and U-verse would be cancelled. This was a switch we did not initiate; we had no choice. We accepted the change and hav

Questions

355

10

0

Accepted Solution

Official Solution

Cannot access my sbcglobal.net email on computer

I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page.  When I login and provide my email address it takes me to another login page where I have to enter my user id.  I enter my user id and password and am ta

Questions

8.9K

6

0

Accepted Solution

Official Solution

Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

Questions

4K

3

0

Accepted Solution

Official Solution

MicroCell - works one week and then I get "activation error"

I received a MicroCell (DPH-154) last week.  I went through the activation process, received my confirmation email, and everything seemed to be working well.  This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and

Questions

2.9K

5

0

0

Accepted Solution

Official Solution

I get this error when upgrading: 'Unfortunately, your account does not currently have any lines available for upgrade'

I am currently trying to pre-order the Samsung Galaxy S10+ from Samsung.com. For the financing plan I click on the ATT Next Plan (as that is what my family has been using for many years, and my brother has recently used for his iPhone 10X). When I sign into my account towards the end of the process,

Questions

1.2K

1

0

Accepted Solution

Official Solution

Purdue 20 percent off for prepaid options?

I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen

Questions

52

1

0

Accepted Solution

Official Solution

Unable to Create Prepaid Account

After I activated a prepaid phone and tried to create a prepaid account, It said that the information was wrong. The phone is working except for that.

Questions

64

2

0

Accepted Solution

Official Solution

Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

205

1

0

Accepted Solution

Official Solution

Network unlock

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

Questions

96

5

0

Accepted Solution

Official Solution

Pace 5268AC error when changing DHCP Network Range

I am trying to limit the address pool for my local network on my Pace 5268AC. When I try to set the address range manually, I get an error saying "The manually configured DHCP range is not within the specified subnet."  I'm attaching a picture with the settings I'm using.

Questions

77

5

0

Accepted Solution

Official Solution

WSJ 2019 App

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

Questions

159

11

0

Accepted Solution

Official Solution

Closed

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

265

6

0

Accepted Solution

Official Solution

Locked out of Email

My account access has been locked out again due to many attempts, although I have not tried to log in. This happen to me last month, please help again.

Questions

247

9

0

Accepted Solution

Official Solution

Yahoo & Att password Problems

I am no longer an ATT customer but I want to keep my email. During the last few months when I have to login to Yahoo, it takes me to an ATT login screen so I put in my info. I get an error CARE CODE: 201 [LU1001. I reset my password it works for a couple days and then Yahoo wants me to put in my cre

Questions

218

1

0

Accepted Solution

Official Solution

AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Questions

685

3

0

Accepted Solution

Official Solution

Closed

att.net Login Issue

Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   Thanks ATTJohnCS, AT&T Commu

Questions

22.7K

23

0

Accepted Solution

Official Solution

Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

354

21

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.