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I recently got wireless phone service with at&t and we already had Direct Tv. Now when I get on the app it has the Direct Tv portion of my bill but I can’t see the new Wireless phone bill on it. Also, the phone portion is on auto pay but the tv portion is not and both are due on different days.

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Bill

My bill went up again after I was promised it would stay the same until December, I had to lose my home phone to keep that price

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40

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New to AT&T

We started with AT&T back in November November 19, 2016. We were told the bill would be $233 plus tax with a free phone. When I received my first bill that was extremely large I went to them and they said oh it takes three months to get it bundled. It is now bundled and it still extremely high. $319

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158

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Can't view my att bill

I've been experiencing this problem for the past 4-5 months and 2 months ago after calling AT&T numerous times about the issue, they said they knew why and it should be fixed within 2 billing cycles but it's still the same. I used to have a combined bill but canceled my Direct TV account and kept my

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69

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Overkill on Request for personal identifiers

Hi, I'm a DirectTV Stream customer. It works well for us, and we like the price.  Yesterday, I tried to add two additional streaming devices to our current account and was unable to do so unless I entered by DoB and full SSN into the online form, so they could do a credit check.  This is

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95

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Service interruption

I have been a customer for years, years, years. A message use to come cross the tv reminding a payment due. I ran into a hard ship & these people had no sympathy. Now if you're a month behind they cut your service won't allow payment arrangements until past due is paid. Thanks for your no loyalt

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53

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Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

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84

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When is fiber coming to my area? I was told it was coming by February 2021, and I haven’t even see a truck

I was told by like three or four techs that my area would be getting fiber, and that was two years ago. Every other street in my city is getting fiber, but not my street. Techs are always over at the box down the road looking at stuff, but they dang sure aren’t putting up fiber. What’s the holdup? I

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94

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Equipment Non return fees

I am now being sent to collections for $97.04 non return of equipment. Strange thing is that I returned the equipment and have the receipt from fed ex for the consolidation return.  I contacted att Directv when I received the first past due notice.  After the annoying ‘try to get someone

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12

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Sb else’s using my number

Hey there guys, I’m having an issue with my number. Somebody else have logged into my WhatsApp account using my number and I can’t get a log in code, since I have a different number on my phone now. I was still using my previous USA number for the app and stayed with my country number on my phone an

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62

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Being charged for "free" HBO for life

I was told I would be getting HBO free for life, but now being charged $39.99. I keep having to call and get this charge removed, which takes hours. Why?

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134

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Volume / DIRECT TV

I am hearing impaired. Is there something that can be done to with the volume on Direct TV. With my hearing aids in one station is loud and another is not.  I also have a head set to listen to T.V and it is Max's out on some channels and not on others. 

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34

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Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

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63

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Service address is not correct

I had my directv service moved and added AT&T fiber optic internet to my new location in Dec. 2018. I wanted to upgrade my receivers back in Feb. 2019 but was told my service address was still at my old house. I have been calling AT&T ever since to get my address updated and its been nothing but a h

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42

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13 CW, Chico, CA KHSLDT2 CW 13 A3 SD on DirectTv has pixelated video & audio problems DC Stargirl was unwatchable and Walker: Inde

Another DirectTV show was unwatchable is anyone working on Fixing the CW channel on it, I was unable to watch the end of DC Stargirl S3 E7. the CW Shows have pixelated video & audio problems for weeks now, for example DC Stargirl was unwatchable this week and the new Walker: Independence series

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75

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Experts are non existent!

Get people who actually have the guts to say that the service att provides is trash compared to Verizon, especially when it comes to gaming. Latency is all one needs to know about in order to expertly explain that what u bought/planning on buying is garbage.

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AT&at U-verse

Receiver is showing red x on screen. Have tried soft & hard re-boots. Gear appears for a few minutes, then returns to red x.

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74

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unauthorized access to my account

I canceled my direct tv because I could only afford to pay my rent or tv. Turned off my auto pay wich has been coming out my account for years on the 1st of every month on the 30th of the month money was taking out of my account without my authorization. I'm sure I'm not the only one sounds like a

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42

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IN-HOME EXPERTS

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

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43

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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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