I called and spoke with Kris in the Philippines asking about my wireless bill which I have not yet received. She took my checking account information and paid my bill of $89.82 due by March 28, 2022. She gave me a confirmation number and we hung up. Then I receive an email citing that I had agreed

I have no idea what my att password is, I haven’t used it in 10+ years. Of course, I don’t know what the answers to the security questions are either. I’ve tried every answer I could possibly think they would be and nothing works. I don’t have a recovery email or anything else, my only option to res

I have the horrendous ARRIS Gateway and my internet connection is garbage. I've rebooted, done channel scans etc to speed up my connection. I'm fed up. I have a router and modem that I purchased from Best Buy when I still used Spectrum that I would like to use again. I know Spectrum is a different c

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

I’ve tried calling the customer service number during business hours and continue to receive a message that they are closed. I need to cancel my DSL Internet service...am I able to do that online or do I have to speak with an agent (when they’re back to work and answering calls)?

When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15＄ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30＄ every month. I set up credit card prepayments but didn't get the deals I was promised.

I received mail about a Protect Advantage plan for a phone number ending in (Edited per community guidelines).   I did get a new cell phone.  My identity was stolen two weeks ago, and while I have shut down everything, it would seem someone was still able to get a cell phone plan using it.  I have t

We have had to bring in a plumbing contractor to replace drain line in our yard that was blocked due to roots growing through a break in the pipe and interruping the flow of the drain line. After completing their excavation today the plumbing contractors showed me where the plumbing line was damage

Hello, Would it be possible to get a print out of the text messages of this line from 10/01/2022-10/31/2022?

I am currently in college and since COVID-19, I have been struggling with my class work due to the fact we don't have internet at home. I was wondering what student discounts you had

I am looking at taking my family plan to WingAlpha - they offer an unlimited data plan with 15gb hotspot each month for $50 per user. Is ATT able to match this? If not, we will switch.

Hi, this morning I went to the AT&T store and upgraded my Samsung Galaxy J7 to a Samsung Galaxy S20 -- the AT&T store associate transferred all my data, contacts, etc., over to the new cell phone ...now that it is fully charged I am looking for all my text message conversations but they are missing,

I'm trying to return my equipment because I cancelled my service. I've gone to multiple FedEx/UPS locations but they seem to be closed whenever I've gone due to COVID. I do not want to be charged for this as that is not my fault but I will return the equipment. I keep trying.

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

I was told by a representative that At&T was not going to suspend services for anyone including pre paid. It is sad that the largest provider of cell service and its rep are full of S@&T when U.S Cellular and t mobile and boost all care about people but AT&T dont. #timetoswitch

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

I just purchased an Iphone 11 throught an online store and it came locked to ATT network. i tried your unlock procedure but it said the imei has some pending balance, how can i see whats pending? i need this device unlocked asap, i live in the Caribbean and cannot use att network

I'm looking for who I need to talk to for the new fiber lines being dug on my road. I have questions about the service and what they will be digging in my yard.

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,