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iMac fails to connect to AT&T U-verse via ethernet

I'm not a noob when it comes to my mac, but I don't know much about networking.  This problem has me really stumped: For months, my iMac was connected to my U-verse router via ethernet, by way of my time capsule as a router.  Connecting to the internet via time capsule airport works fine.  No proble

Questions

 • AT&T Internet Installation

6.2K

5

0

0

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Get Ready for Season Premieres: Channel line-up, DVR, PPV

Fall season premieres are on their way!   Channel Line-up Unsure of what channels your favorite shows are on?  Check your channel line-up by zip code Use the U-verse guide to check channel line up and program schedules   DVR Back to School season doesn't mean you have to miss your favorite TV show

Questions

 • Watching U-verse TV

3.9K

2

0

0

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Official Solution

Upgraded to U-verse Max and only get 2.0 Mbps download if im lucky.

Yesterday I switched from Elite dsl to U-verse max (12 Mbps).  Ran a speed test and only hit a max of 2 mbps if im lucky, and average around 1.6 with my wired pc.  Uploading only .25 mbps and doesnt really change.  Ran a ping test and had 0% packet lose, 0 ms jitter and a ping of 26 which is great. 

Questions

 • AT&T Internet Features

8.6K

8

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0

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Official Solution

Swap iPhone SIMs, what happens?

I have two iPhones on a family plan, a 4s and a 3GS. Two questions: 1) Can I swap their SIMS, and if I do will the iPhones swap phone numbers? 2) Will their AT&T contracts, which have different expiration dates, move with the SIMs or stay with the physical phones? Any info, many thanks.

Questions

 • Apple

3K

3

0

0

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Official Solution

Unlimited pre paid & hot spot

Hello,I have the unlimited prepaid plan (60$/month, unlimited texts & calls, 2Gb of data).4G is working great but when I try to activate the personal hotspot on my iPhone it asks me to call to activate the option or go to the AT&T website. I didn't find anything related to tethering in my options so

Questions

 • More AT&T PREPAID Discussions

10K

4

0

0

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Number porting question

I currently have one line on Verizon and one on AT&T and I want to cancel the Verizon line but change my AT&T number to the number that I currently have on Verizon. Is this possible at all? Thank you.

Questions

 • Wireless Account

8K

10

0

0

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Internet sharing?

I've got a new Samsung Focus S (4G) with data plan.  In the settings menu there's an option for Internet Sharing.  When i turn it on i get the following message:  "Connection not shared. To enable tethering on this device go to..."  ..and then it gives me a web address to go to, or dial 611. Is teth

Questions

 • Wireless Account

13.1K

16

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0

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Hooking a printer into Residential Gateway

Hello, Is it possible to plug a printer into the gateway using USB (preferably) or Ethernet and have it show up as a print device on my UVerse home network? If so, please give any instructions on Trusts/Firewalls, etc. Right now it is shared throught a windows share on a desktop upstairs that I'd li

Questions

 • AT&T Internet Equipment

11.2K

10

0

0

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How to Access Billing History using the myAT&T app

Check out more features on myAT&T.   Access up to 16 months of billing history When you login to the myAT&T app, select “Go to billing & payments”. Select “See previous bill activity”. Select “View bill & payment history” and Select a billing period desired. &n

Questions

 • U-verse TV Account

2.8K

1

0

0

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help - auto-refill of data

I am a new user w/ATT [been with Verison for the last 8yrs] signed up for an initial $25 data pkg - I used little so I signed up for $5 auto refill - thinking it would maintain my balance + add the 200mb --- something cancelled my data pkg on the renual date???? the 1040000kb balance is gone!!! ---

Questions

 • More AT&T PREPAID Discussions

2.7K

2

0

0

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Internet Connection Availability

Is there any way i could be provided with a way to communicate with a representative concerning the availability of fiber optic internet where i live. I am an online student and internet connection is an important part of my daily life. I live in the middle of town and all the neighbors that are aro

Questions

 • AT&T Fiber Installation

62

2

0

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Damaged device hasn't been found in Warehouse and I have proofs that it was returned to Flower Mound, Tx return center

Damaged device was sent back to assurion on April was delivered to Flower Mound Texas on May 07,2021. Now Assurion is saying that the device wasn't received. I have 2 weeks calling At&T and Assurion they have open almost 5 cases and nothing has been resolved. August 24, 2021 they were going to

Questions

 • Other Phones & Devices

177

6

0

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Official Solution

Best home wiring solution, coax vs cat5

The wiring done in our recently purchased house is causing a lot of signal issues and I want to clean it up. However if I am going to be in the walls I want this done right. I plan to leave coax in the walls but can easily drop a cat5 line to the boxes from the RG if necessary. What is considered su

Questions

 • AT&T Internet Equipment

26.1K

7

0

0

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Closed

AT&T Unlimited Data Plans: Whole Lotta' Data Going On! Knowledge Sharing: 6/28/17 (1-4pm ET)

  In a fast-paced, always on-the-go world, staying connected has never been so important. We understand this and are working to give you the freedom to adapt your connectivity needs to match your lifestyle.   The community has spoken, and asked us to assemble a panel of experts to guide

Questions

 • Wireless Billing

16.6K

105

0

Accepted Solution

Official Solution

AT&T Deceptive Practices Regarding USPS return of defective phone after insurance replacement

I filed an insurance claim on October 28, 2020. I mailed the defective device back on November 9, 2020 using the prepaid shipping label and packaging provided by AT&T. USPS has not updated transit information since November 10th. . The last status is shown as "delivered to the agent." AT&T

Questions

 • Wireless Billing

577

20

Accepted Solution

Official Solution

Closed

ATT.Com Redesign!

Hello AT&T Customers!   As many of you have noticed, att.com has undergone some changes to improve the customer experience!   We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

Questions

 • Account Features

582

1

0

Accepted Solution

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About the charge of additional data

okay so I exceed my monthly data limit and is informed that ATT's gonna charge me $15 for additional 200MB (I have the minimum data plan), and my question is whether ATT charges the fee per additional 1MB or just the $15 as long as I don't exceed it again? thx very much.

Questions

 • Wireless Billing

7K

4

0

0

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Official Solution

Lag/Ping spikes for past 3 days + UV Realtime Analysis

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

Questions

 • AT&T Internet Features

48.5K

8

0

0

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Official Solution

Problem with HTC Vivid! I need help!

I have a HTC Vivid.. it just decided it didn't want to turn on. When I plug in the charger, the little orange light won't come on.. but the screen will turn light grey like it wants to turn on, then it just goes black again. It was working fine last night before I went to bed, left it on the charger

Questions

 • Android

17.8K

8

0

0

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Official Solution

2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7.1K

17

0

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