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Why won't ATT take back the iphone 11 pro without requiring it be paid off in full?

This is strange to me because my iphone 11 pro has always been a problem.  Sometimes, I watch the screen show a call coming in, but no rings or vibration even with sound switched on.  I went to upgrade, ATT is requiring I pay it completely off and then I can upgrade, while my daughter who is on my a

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210

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Inconsistent Internet Speeds

Hello,   I am paying for internet speeds that are within the 100 mbps range. However, I've noticed that my internet speeds are inconsistent across various devices. For example, my Amazon 4k Firestick and Playstation 4 (Not far from my router) record an average of an extremely slow 1-3 mbps after run

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286

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Netflix Streaming Issue

Hello, I recently disconnected my TV service with U-Verse and downgraded my internet to the 12 Mbps plan. I have signed up for Netflix and have been having constant issues with their instant streaming. Anything I'm attempting to watch loads fine and plays on average for 15 minutes, then gives me a

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7.9K

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Uverse Router Drops WiFi Connection with Android(s)

The gateway I use with Uverse continues to drop the wi-fi connections with my Kindle Fire and LG Thrill which are both Androids.  I am not sure if that is the issue because my work laptop running XP won't connect either, but not to converned with that, I hard wire it anyway.  Now, here is the kicker

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9.8K

8

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want the new nexus 4.

Ok so I have an LG nitro HD under contract and I'm 8 months into it. And I wanted to know if I buy the nexus 4 can I just put the SIM card from LG nitro HD and use it with no problem or do I have to get a different SIM card from AT&T?

Questions

25.7K

7

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How to record from uverse DVR to VHS

Hi Everyone.  I have searched the web and followed instructions from web findings and still cannot record the movies from the DVR onto the VHS. I have an Emerson DVR/VCR combo model # EWD2202. I connected DVR output to VCR input and VCR output to TV input. I watch the movie on the DVR and press reco

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6K

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international calling

I went to Scotland for 2 weeks and added on the international calling ($35 for 7 days 2x}. While there I could not call home to the US, but my text and data worked. Do I use the Scotland country code and US country code to call, or just US code? I tried each individually, and combinedbut still could

Questions

89

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unlock issue

iphone xs max imei - (Edited as per community Guidelines) is paid off but I keep getting message that its not paid off when I want to unlock the phone

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186

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Traveling to Dominican Republic...need help!

My sister has a Samsung Evergreen Messaging Phone. She will be traveling to the Dominican Republic on vacation for a week. My question is, what will she need to add to her plan before she travels in order to make calls, text and send pics back to the U.S.??   TIA

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6.7K

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Question from a new ATT Customer

Hi Guys, I am planning to make the switch to ATT wireless from my T-Mobile account within the next few weeks. Was wondering if you guys could help me answer a few questions.  First, I am currently on a Family Plan with T-Mobile, to which I am NOT the primary account holder.  I would like to bring my

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4.3K

11

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PACE 4111N modem / router

I've installed the PACE 4111n modem, which has a router built in. Two questions: Is there supposed to be a CD with this product?  The docs mention it but in my box none was included. Second:  Would there be an advantage to using an external router?  I had recently bought and installed a LinkSys 2500

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23.2K

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Unlock request for out of contract iPhone7 doesn't work

I have just upgraded from couple of iPhone7 to iPhone XS in late November. I made sure all the iPhone7 is not under any contact before upgrade. AT&T accounts shows that iPhone7(s) are not in my account. However, while trying to request for unlock at AT&T unlock portal, for one of the phones displays

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193

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About the charge of additional data

okay so I exceed my monthly data limit and is informed that ATT's gonna charge me $15 for additional 200MB (I have the minimum data plan), and my question is whether ATT charges the fee per additional 1MB or just the $15 as long as I don't exceed it again? thx very much.

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7K

4

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Suddenly slow speeds

So my internet speed has suddnely gone from the 12Mbps i am paying for to about  0.8. Thats right eight thenths of one twelth of what I was getting before. Most posts i see here have UV realtime results, which wont install on my computer for whatever reason. Im no computer professional and I really

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27.2K

16

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When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

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125

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Why is the att homepage so difficult to use.

att.net will not allow me to back out of an article. what`s with all this twiiter {word filter evasion}! I don`t twitter. I want to read articles with no extra crap popping up everywhere. I want to be able to back out to the homepage. I`m so frustrated with att forcing ads and crap all over the plac

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2.1K

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Incoming Call Records

Why do the online call logs only show "outgoing" calls. I need a record that shows both "incoming" and "outgoing" calls. How do we get a record that shows both incoming and outgoing calls?

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229

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International Text Roaming

Recently have been having problems getting charged for international text roaming here in El Paso.  All my phones have international roaming turned off (it's the default setting).  AT&T has been cooperative in getting these charges off my bill, but I'm getting tired of calling them every month.  It

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7K

11

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No simultaneous voice and date on iPhone 5?

This doesn't seem right. If I'm taking a call on my new iPhone 5, I'm unable to do anything requiring a connection to the internet. Is anyone else experiencing this?

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26K

70

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Promotional Credit not applied

I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b

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387

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