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I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?
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Samsung
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I just got a Samsung Infuse two weeks ago and switched over to ATT from another carrier. This is also my first android phone so please be patient when I asked dumb questions. Thanks ahead of time for that... I have searched all over the ATT sites and can't seem to find where in the world I go to r
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Android
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Hello Samsung Users! As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5! Thank you to the community over on this thread; we couldn't have done it without you! Check out att.com/softwareupdates or keep reading for more details.
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Android
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I'm not a noob when it comes to my mac, but I don't know much about networking. This problem has me really stumped: For months, my iMac was connected to my U-verse router via ethernet, by way of my time capsule as a router. Connecting to the internet via time capsule airport works fine. No proble
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AT&T Internet Installation
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I have a HTC Vivid.. it just decided it didn't want to turn on. When I plug in the charger, the little orange light won't come on.. but the screen will turn light grey like it wants to turn on, then it just goes black again. It was working fine last night before I went to bed, left it on the charger
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Android
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I recently updated the os on my Sony Ion to ICS. After the update it was glitchy. It used up the battery very quickly, and ran much slower. But it did still work. I could send and receive calls and texts. Well, for two days I could. Then the phone shut and would not charge from the wall charge
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Android
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Hello, I was wondering what the right way to hard reset the 2WIRE 3600HGV router is? Thanks for responding
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AT&T Internet Equipment
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Hello AT&T Customers! As many of you have noticed, att.com has undergone some changes to improve the customer experience! We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!
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Account Features
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I have just upgraded from couple of iPhone7 to iPhone XS in late November. I made sure all the iPhone7 is not under any contact before upgrade. AT&T accounts shows that iPhone7(s) are not in my account. However, while trying to request for unlock at AT&T unlock portal, for one of the phones displays
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Account Features
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This doesn't seem right. If I'm taking a call on my new iPhone 5, I'm unable to do anything requiring a connection to the internet. Is anyone else experiencing this?
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Apple
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Are the contacts on the Iphone 4 included in the backup to iTunes?Just wondering because i will be replacing one of the kid's Ip4 with an insurance replacement and i don't use an iphone so not familiar with what is included in a backup.She has not upgraded to ios6 yet, so would she also need to do t
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Apple
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I was noticing that my wifi fades in and out on my iphone4S while I'm at home. I tried to reset my network information and now it won't let me connect to my network at all. I know I'm entering the right password. How can I get connected now?
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Apple
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Recently my iphone 4 headphones stopped playing out of left side. Erased my personal data and headed to the genius bar. They cleaned out the jack and it worked fine on youtube as a test. Came home and restored the phone and left side dead again. Plays fine with blutooth headset but not wired headset
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Apple
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I have two iPhones on a family plan, a 4s and a 3GS. Two questions: 1) Can I swap their SIMS, and if I do will the iPhones swap phone numbers? 2) Will their AT&T contracts, which have different expiration dates, move with the SIMs or stay with the physical phones? Any info, many thanks.
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Apple
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My sister has a Samsung Evergreen Messaging Phone. She will be traveling to the Dominican Republic on vacation for a week. My question is, what will she need to add to her plan before she travels in order to make calls, text and send pics back to the U.S.?? TIA
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Network Coverage
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I currently have an LG CU515, my wife has an LG C1500. I have upgraded her line to an iPhone, but want to keep that for myself and give her my old LG. I haven't received the iPhone yet. What do I need to do to end up with the iPhone as my line and the LG CU515 as hers?
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Apple
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iphone xs max imei - (Edited as per community Guidelines) is paid off but I keep getting message that its not paid off when I want to unlock the phone
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Apple
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My son is an airman in the Navy who also has COVID right now. He cannot leave his home. His old phone died and I placed an order for a new on on ATT website FOUR times. Each time they confirmed the order by sending me a verification code, which I sent back. They confirmed the orde
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Apple
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I use my phone very little and balance goes down too fast (3-2min calls @$.50 ea and balance dropped $10.00). How can I check my latest charges?
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Online Account Access
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Recently have been having problems getting charged for international text roaming here in El Paso. All my phones have international roaming turned off (it's the default setting). AT&T has been cooperative in getting these charges off my bill, but I'm getting tired of calling them every month. It
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Wireless Billing