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Promotional Credit not applied

I have been going back and forth between ATT trade in and Customer care for the past four months. I traded my old phone and was sent in to the wrong facility. Contacted them and was given a case to forward my trade in phone to the correct facility in Tennessee. After few months, I again contacted b

Questions

 • Wireless Billing

271

2

0

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Closed

AT&T Unlimited Data Plans: Whole Lotta' Data Going On! Knowledge Sharing: 6/28/17 (1-4pm ET)

  In a fast-paced, always on-the-go world, staying connected has never been so important. We understand this and are working to give you the freedom to adapt your connectivity needs to match your lifestyle.   The community has spoken, and asked us to assemble a panel of experts to guide

Questions

 • Wireless Billing

16.5K

105

0

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If you block a phone number, how is the party still able to leve a voice mail?

Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?

Questions

 • Wireless Account

44.6K

14

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0

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Blackouts on regional FSN games.

If this topic was brought up before, my apologies, please don't be mad at me.   I don't understand why U-verse (or any cable provider for that matter) would want to carry out-of-town regional FSN channels at all if they keep blacking out the games.  I noticed that just recently U-verse s

Questions

 • Watching U-verse TV

2.9K

5

0

0

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Get Ready for Season Premieres: Channel line-up, DVR, PPV

Fall season premieres are on their way!   Channel Line-up Unsure of what channels your favorite shows are on?  Check your channel line-up by zip code Use the U-verse guide to check channel line up and program schedules   DVR Back to School season doesn't mean you have to miss your favorite TV show

Questions

 • Watching U-verse TV

3.9K

2

0

0

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Things to Know when Combining your Bill

  Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date

Questions

 • U-verse TV Account

22.6K

15

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0

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AT&T U-verse TV

Is there anyway to get AT&T U-verse TV in my area? My area doesn't offer U-verse TV. I have seen some at&t equipment that looks like a VRAD but its been there for a few years. Corsicana, TXI know at&t will make huge sales for it. IF they were to bring it here. Because the Cable TV provider we have d

Questions

 • U-verse TV Equipment

313

1

0

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Contacts on Iphone 4

Are the contacts on the Iphone 4 included in the backup to iTunes?Just wondering because i will be replacing one of the kid's Ip4 with an insurance replacement and i don't use an iphone so not familiar with what is included in a backup.She has not upgraded to ios6 yet, so would she also need to do t

Questions

 • Apple

8.3K

3

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0

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What is City ID?

I just can't find a place to put this, but I figure the AT&T folks'll put it somewhere. After a call, City ID comes up. What is this?

Questions

 • Wireless Account

78.1K

19

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Port forwarding with router

I finally got my router (E3000) to do the routing insted of my RG. Now I am unable to get certain ports unblocked (like 80, 10000 for webmin, etc.) I set up the router on DMZ Plus mode. I have read that AT&T blocks some ports. Is there any work-around for this? I was thinking of calling in anad aski

Questions

 • AT&T Internet Equipment

4.8K

8

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PACE 4111N modem / router

I've installed the PACE 4111n modem, which has a router built in. Two questions: Is there supposed to be a CD with this product?  The docs mention it but in my box none was included. Second:  Would there be an advantage to using an external router?  I had recently bought and installed a LinkSys 2500

Questions

 • AT&T Internet Equipment

23.1K

3

0

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How to record from uverse DVR to VHS

Hi Everyone.  I have searched the web and followed instructions from web findings and still cannot record the movies from the DVR onto the VHS. I have an Emerson DVR/VCR combo model # EWD2202. I connected DVR output to VCR input and VCR output to TV input. I watch the movie on the DVR and press reco

Questions

 • Watching U-verse TV

5.9K

10

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What happened to the TV Programming section on this site?

Im a little baffled? Did they remove the programming tab? If so, why?

Questions

 • Watching U-verse TV

2.6K

7

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

 • Account & Usage

7K

17

0

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Device Software Update: Samsung Galaxy S7 (SM-G930A) Android Nougat

Hello Community! I'm pleased to announce that Android Nougat for the AT&T Samsung Galaxy S7 has been released today (2/17/16)!   Are you as excited as us for the new update? Tell us more about your experience in the thread below.   For more information and installation instructions,

Questions

 • Samsung

31K

33

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what is the proper way to hard reset the 2wire 3600HGV router?

Hello, I was wondering what the right way to hard reset the 2WIRE 3600HGV router is? Thanks for responding

Questions

 • AT&T Internet Equipment

36.3K

11

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0

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3600HGV will not forward ports for Steam or Battlefield 2!

Manufacturer     2Wire, Inc.Model     3600HGVHardware Version     2700-100727-008Software Version     6.3.7.42-plus.tmDSL Modem     3.73 SW:9_158_16_100526 I've tried everything to make this RG forward ports - it refuses to open the following ports for BF2 and Steam:             UDP     1500-4999  

Questions

 • AT&T Internet Equipment

5.7K

27

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Error 500 when viewing details in AT&T Mobile Purchases & Downloads

I found that I've been charged 2.99 for accidentally opening the pre-installed Where app on my Android device. After finally figuring out that I have to cancel it on the AT&T website, I find that I keep getting this message when I click on the application I want to cancel/challenge:We are experienci

Questions

 • Wireless Billing

9.2K

4

0

0

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Lag/Ping spikes for past 3 days + UV Realtime Analysis

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

Questions

 • AT&T Internet Features

48.5K

8

0

0

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can login to email on one computer but not the other

I have two Toshiba laptops running Windows 7 Home and IE9 that were purchased at the same time and are as identical as possible.  Both laptops function fine on the Internet using the AT&T wireless router for web browsing, wireless printing, etc.  Only problem is that one laptop will login to AT&T em

Questions

 • AT&T Internet Security

6.4K

4

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