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iWatch 7 receive calls on watch when iPhone is off or not available?

I understand this can be done. How do you make it work on an iWatch 7.  The iWatch app on the iPhone is asking for a user name and password.  Why? Comments?

Questions

 • Apple

170

8

0

Accepted Solution

Official Solution

How do I find the IMEI to an old Phone that was on an installment plan previously?

I have sent in error my trade in phone to a return facility in Texas. I supposed to do the trade in process using the website but have used the return label that came with my new phone. Need to get my IMEI number in order to start the trade in process.

Questions

 • Apple

274

2

0

Accepted Solution

Official Solution

Track Your Lost or Stolen Phone – We Have You Covered

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

Questions

 • Account Features

6.5K

3

0

0

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Official Solution

I agreed to a trade-in phone credit & have changed my mind. Can I cancel?

I agreed to trading in the old phones on my account for new ones. The agreement was I would get $1000 toward the new phones making 2 of them essentially free and the 3rd a minimal price. However instead of a straight trade in AT&T is charging me for the phones monthly & “offsetting” the char

Questions

 • Wireless Billing

199

7

0

Accepted Solution

Official Solution

Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

 • The Military Discount

50

4

0

Accepted Solution

Official Solution

Do I pay sales tax on an exchange?

I just upgraded my phone and paid the $71 sales tax fee. But, under their exchange policy I will be exchanging it for a different phone within my 14 day period (I want the bigger one). IPhone 13 Pro to iPhone 13 Pro Max. From what I understand I should only pay the difference in sales tax and not an

Questions

 • Wireless Billing

601

4

0

Accepted Solution

Official Solution

iPhone X Trade in Value

Hello, I am currently the owner of an iPhone X and am looking to trade-in and upgrade to a 12. I am on an unlimited plan and when I input everything online it says I can save UP TO $800. What goes into determining the amount I receive for my trade in towards a new phone? Currently all the buttons wo

Questions

 • Phone & Device Upgrades

2.1K

14

Accepted Solution

Official Solution

The ONLY Way to Solve your Trade-In Issues

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer s

Questions

 • Phone & Device Upgrades

7.9K

36

Accepted Solution

Official Solution

stolen and broken iphone but no insurance

i have had this new iphone 12 since feburary, i recently got my first job, on my second day of working it was stolen by a client, i have put down a police report, im willing to press charges on the man who did this...i was able to lock my iphone and play the sound on my find, the men threw my phone

Questions

 • Apple

83

2

0

Accepted Solution

Official Solution

Is iPhone SE 2nd gen supported after 3G shutdown?

The list for Apple simply says "iPhone 6 or above." Where does the SE 2nd gen. fall in the list? It has VoLTE (HDVoice).

Questions

 • Apple

1.2K

6

0

Accepted Solution

Official Solution

Text Log - Why my number doesn;t show up on the text log when her Or I text eachother?

When I scan our log history I don't show up anywhere on her text and mobile data log. When I have our conversations saved in my phone. The times stamps when we are texting, shows nothing, not even a data exchange, nothing.  Why is that? Is it because we are in the same family plan?  But i

Questions

 • Data & Messaging Features, Internet Tethering

428

6

0

Accepted Solution

Official Solution

undelivered text messages

Does anyone else have a problem with text messages not being delivered because they have a metal roof?

Questions

 • Data & Messaging Features, Internet Tethering

133

5

0

Accepted Solution

iPhone 11 (september 2019) BOGO, anyone else not getting their credits?

Hi! I did the BOGO with my upgrade on my existing line and added my friends line from verizon over to my plan, making her device the "free" one. I used to work for AT&T and am very familiar with the fact that it takes 2-3 billing cycles for the credits to hit your account and you will also receive a

Questions

 • Wireless Billing

303

3

Official Solution

Why did AT&T Remove ApplePay from its app as a bill pay option??

AT&T has been offering this payment option for over a year, which is the safest and most convenient option. When I went to pay this month's bill, they have removed ApplePay as a payment option and now I have to enter all of my payment information manually which is a security risk and a real (Edited

Questions

 • Wireless Billing

2.2K

3

0

Accepted Solution

5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE

5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE I guess what I'm really saying is, what did I upgrade for? Did AT&T expect that they're going to continue rebranding LTE to 5Ge and that people like me wouldn't know any better? Because I do

Questions

 • Apple

2.5K

10

Accepted Solution

Uverse app on PC or iPad 2

I am trying diligently to access my Uverse TV remotely, streaming NBC Sports Chicago from Northern Wisconsin. Using Uverse app, it's necessary to use an Android emulator to run the app on my PC Laptop. I get as far as the Guide, but when you click on a channel, like NBC Sports Chicago, it restart

Questions

 • Watching U-verse TV

117

14

0

Pc

hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(

Questions

 • Apple

24

1

0

Call Failed and WiFi Button Greyed Out

Anytime I pick up a call or someone picks up my call, I get a "call failed" message. It's been happening for the last couple of days. I tried turning off/on 1) my phone, 2) cellular connection, 3) airplane mode, and 4) WiFi. I installed the latest iOS and reset all my network settings. Now, even my

Questions

 • Apple

35

0

0

iOS 9.0.1 data usage

--I have iOS 9.0.1 installed on my iPhone 6.--Rarely ever use LTE/4G service, as home and office have wifi and we have a public wifi network that I use in town.--I've had Wifi Assist turned off for over a week.--My usage hasn't changed at all. If anything, I use my phone less lately than I used to. 

Questions

 • Apple

477

1

0

0

Audio is lost on iOS App after Short Buffer

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

Questions

 • Data & Messaging Features, Internet Tethering

10

1

0

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