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Switching from an iPhone 5 to a Samsung Galaxy S5

So my only concern is the sim cards. I know the iPhone uses a nano sim and the Galaxy uses a micro sim, when I buy the Galaxy will I have to get a different phone number because it will have a different sim card or can my phone number be transfered over to the new card?

Questions

 • Phone & Device Upgrades

5.1K

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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

Questions

 • Wireless Account

161

1

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iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

Questions

 • Apple

7.7K

3

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Can I use Verizon iPhone 4s on AT&T?

I'm with straight talk and I have a iPhone 4s ( old ) but I'm hooked up to virison and I don't get a signal where I live but no more than 300 yards from my house their is a cell tower but it only has att on it can I change my iPhone over to att rather than version

Questions

 • Network Coverage

2.8K

2

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

 • Other Phones & Devices

52

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iPhone 5s using large amounts of data

So, I am new to at&t and ahve the iphone 5s.  I checked my data usuage and noticed some pretty large chunks of data being used at once. Even at times where I have been connected to wifi.  Below is one example. 55,077 KBs is an extremely large amount of data to have been used.  I have no idea were al

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 • Data & Messaging Features, Internet Tethering

4.5K

6

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Texting and FaceTime from Germany to US

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

Questions

 • Apple

1.5K

2

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How to Cancel a Cellular Data Service on Apple Watch SE?

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

Questions

 • Wearables

33

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Trade in for iphone 12

Im planning on trading in my iphone 11 for an iPhone 12 Pro. On the site it says I will get "up to $800" credit, does that mean it depends on the phone? Like will I still get the full $800 for the 11 (which is in very good condition), or will I get more like $500, with $800 being for something like

Questions

 • Apple

323

2

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ATT Next Savings?

Based on the website (http://www.att.com/shop/wireless/next.html), they lay it out the payments assuming you buy a Galaxy S5 (which I assume is similar in terms of pricing to the iPhone 6).   Right off the bat, you know that the 1 year plan isn't really saving you anything considering you near

Questions

 • Apple

8.4K

34

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Apple watch phone number?

I am a new AT&T customer and have 2 phone numbers: one for my iphone and one for my apple watch.  When I log in, there's nothing that indicates one of the numbers is for my watch.  Both numbers have a cell phone icon next to them.  Do I need to change that in order for the number

Questions

 • Wireless Account

286

3

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Apple Watch Series 3 Cellular - Discount offers Not applied to bill

I recently purchased an Apple Watch Series 3 with cellular directly from Apple and then connected it to my AT&T account. When I set it up online I was told they were offering a promotion for new Apple Watch customers that the one-time activation fee of $25 would be waived and the first 3 months of s

Questions

 • Wireless Billing

8.5K

1

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Moving Countries and Changing Sim Card. Iphone is locked by ATT and Not Sure How to Unlock the Device for My New Sim.

I moved to Switzerland for school and will be residing here for the next 2 years give or take. I purchased a Sim card from Swisscom and when they inserted it into my phone today there was an error message. I forget what it said but it said to contact ATT to unlock the device or something. After rese

Questions

 • Apple

68

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.5K

2

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AT&T trade-in program

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

Questions

 • Wireless Account

187

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Linked Account- Shared Apple ID?

For some reason when my mom gets texts she gets the contacts names of how I name people and her contacts are on my phone and mine on hers. For example, for my dad's contact it's 'Dad' and for her it's usually my Dad's name. Yet when she gets texts it says Dad instead of his name. So basically the ma

Questions

 • Apple

92

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transfer phone number from stolen iphone to new iphone

My iphone was stolen and I temporarily call forwarded my number to another iphone i own. Now I want to transfer the phone number of the stolen phone to my new device, but how?

Questions

 • Apple

102

2

0

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SIM to eSIM conversion

I have an iPhone with a nano-SIM. Is it possible to convert it to the eSIM on my phone (as in the number/plan on the nano-SIM would move to the eSIM)? If so, how?

Questions

 • Apple

22.6K

4

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Apple Watch 3 on Prepaid?

If i have a straight talk phone and want to buy the apple watch 3 cellular do i have to switch my phone over to at&t?

Questions

 • More AT&T PREPAID Discussions

22.3K

5

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

380

5

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