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Slow Mobile Devices – Troubleshooting and Things to Know From AT&T

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, or restarting. I cannot promise I can get your device back to

Questions

 • Other Phones & Devices

11.7K

2

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ATT Trade in SCAM for Samsung note s20 $1000 credit

I trade in my Samsung s8 in very good working condition and no crack or scratch. ATT did not even sent me any email regarding my old phone trade in when they received it and without any explanation they just sent the $35 card by mail. I only started worrying when I was being billed for the full pri

Questions

 • Wireless Account

457

10

0

Samsung Galaxy S7 Active FM Tuner No Longer Works With Next Radio After Android 8 Update.

Make: SamsungModel: Galaxy S7 Active (SM-G891A)Android Version: 8.0.0NextRadio Vesion: v5.0.2334-release As the title states, I was previously able to listen to my local FM stations through my phone's built in FM Tuner (not streaming) on Android 7. However post-update, I am unable to get any audio u

Questions

 • Samsung

1.7K

5

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Galaxy S8+ Replacement

I have a damaged Galaxy S8+ that is now a couple years old. If I file a claim for it will I get the same phone? I don't know if they even have this any more. And how long does that take to get a replacement?

Questions

 • Android

21

2

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No Mobile Data Service

Hello, As of around 10:00 am, I have been receiving the following notification when trying to send a message:   "No mobile data service: Temporarily turned off by your carrier"   The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify

Questions

 • Network Coverage

227

1

0

Can Internet calling work on a Mofi4500 sim router/modem? Basically cellular to cellular

We are camping in a park that does not support T-Mobile service. But we do have a MoFi4500 sim router/wireless modem which uses the AT&T service via Unlimitedville.  Our AT&T service cellular WiFi is great at 70/40. Is there a way to configure the MoFi4500 so that it will except my

Questions

 • AT&T Internet Features

19

3

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Poor signal strength indoors...

Hi, I've been an ATT customer for many years (cellular one, cingular, att).  I have a Samsung S9 plus and I live in the Mobile, AL area.  I am a doctor and I work in many different buildings and hospitals and I have zero to poor signal in most buildings.  Others with ATT don't seem to have the same

Questions

 • Network Coverage

326

1

0

0

AT&T NumberSync is messed up

Let me first start by saying, the NumberSync DOES connect and I can send and receive calls just fine (Masked as my primary cell number) But, then, for no reason at all, 4 minutes or 2 hours later, the numbersync disables and it says that "I" deactivated it. I did no such thing of course. I have rea

Questions

 • Samsung

40

1

0

Wifi Connection to Security Camera (Reolink)

Here is what happens when I try to connect my Reolink security camera to my wifi. I reset my camera. add it to the phone android app. Enter my username and password to my Wifi SSID. I get the message... " camera is connecting to your router.. please wait." It says this twice.

Questions

 • AT&T Internet Equipment

32

2

0

Got a new sim card - NO Service

So i had to get a new sim card because my service was so bad. I went to the store but the they couldn't do it because my direct tv account is connected to my att bill. Spent 5 hours on the phone (that's on top of the 3 at the store) with them and was supposed to also get a call back from advanced te

Questions

 • Network Coverage

836

3

0

Check status of case number

I brought my own device to AT&T and went to a local AT&T store to add a line to my existing account. My device is an unlocked 4G LTE Android tablet/phone. The store gave me a SIM card that only provided 3G service for voice and text (SMS) but not data. I called 611 and spoke to two tech repr

Questions

 • Android

67

9

0

Unlock AT&T device

I purchased a Kyrocera Duraforce pro online through walmart.com and the phone works great but I want ATT to unlock said device and ats been well over 2 business days who can I call in order to make haste with my issue> I'm not an ATT customer and never will be so I'm well aware they give a Sugar

Questions

 • Other Phones & Devices

60

1

0

Visual Voicemail Not Working - One+

I recently purchased a new One+ phone. I cannot get Visual Voicemail to work.  I do not have a VV tab in the dialer and when I download AT&T's VV app, it just "spins" and never connects.Phone is running Android 11.How do I fix this issue?

Questions

 • Device Features

193

7

0

How do I use Vietnamese Keyboard on ZALO

Hi all.I have a problem using physical keyboard which is Vietnamese language on ZALO Instant Messaging.I have tried some keyboards but it cannot work such as TS Keyboard, Viet telex keyboard, Guobi Vietnamese keyboard, IQQI, Redraw keyboard, viet fast keyboard, vietname keyboard, vietnamese keyboard

Questions

 • Android

529

1

0

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Not getting mobile data

I just got a new unlocked Samsung Galaxy A71. Being that it is a newer international phone and not one being offered by AT&T, I did some research to see if it was compatible with AT&T. From everything I read, it was. So I bought the phone, got a new SIM card, since my old SIM card would not work on

Questions

 • Samsung

1K

2

0

Software Update Interrupted (GS3)

I've been trying to update my GS3 4.3 for a while. But I can't because every time I try to update it, I ALWAYS get a message saying Software Update Interrupted. I've tried everything, I went to the AT&T store and the lady couldn't find anything solutions. She then told me to contact Samsung and see

Questions

 • Android

15.6K

11

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

450

1

0

Seeking comments on free Calypso phone AT&T is sending to customers whose current phone wont work as of Feb 2022

What's your experience of the Calypso phone? Good, bad, ugly, OK, adequate, inadequate, etc. ??? Thanks for your comments! Background on moving to 4G in Feb 2022 and if your old current phone wont work: https://www.att.com/support/article/wireless/KM1324171/?source=ESsWCfCTA0000000L&wtExtnd

Questions

 • Android

234

2

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

26

4

Ported My Phone Number from Verizon & Can't Receive Text or Calls

My employer recently opted to switch our business wireless service to AT&T from Verizon. The ordering process was so easy. However, the porting process has been anything but easy! Went to an AT&T Retail Store. The employee was super nice & very patient. He started to set my new phone (Samsung S

Questions

 • Data & Messaging Features, Internet Tethering

2.1K

1

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