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Hacked account

Just got an email that my account is no longer associated with my email address and phone number. I just paid in full yesterday. And now my service does not work. I need immediate help. Your website says 24/7 help but when I call they say you're closed at 9pm.

Questions

 • Account & Usage

288

3

Accepted Solution

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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

222.1K

31

0

0

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Received a text saying I have access to HBO MAX, but can't seem to log in?

I received a text message saying my unlimited plan gives me access to HBO Max. Whenever I try to log in I keep getting a "It looks like your AT&T subscription does not include HBO Max. If you believe you have received this message in error, please contact your provider." error. I was planning on

Questions

 • HBO Max Login & Installation

705

1

0

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Ridiculous hold time for recent order

Hi there. I have been on hold for over TWO HOURS for assistance with an extra letter added to my email address for an order. Can anyone get in touch???

Questions

 • Wireless Account

21

1

0

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Transfer Photos off Samsung Note9 HELP ATT

I need to transfer over 48,000 photos to an external hard drive, a huge USB or several. From my Galaxy note9 . Wireless and Hotspot are too slow - will take weeks!  Will ATT store do this as I got new phone from them? Do they have the capability? Give me other suggestions.  I went to Walg

Questions

 • Samsung

83

9

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.3K

5

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Need help regarding a deceased relative's account.

Hi. The primary account holder for my cellphone plan has recently passed away. I was hoping someone could help me cancel their subscription and then maybe start a new one under my name.I've called 611 and they told me to go to the store, but when I got to the store they told me to call 611. And so t

Questions

 • Wireless Account

754

2

0

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Account Not Linked

I tried logging into my account and it says I don't have an account linked with att. Been with them for several years now and have been paying on time. Why is my account not linked all of the sudden anymore?

Questions

 • AT&T Fiber Account

458

1

0

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Sbcglobal email account login help.

I need help signing into my sbcglobal account from a computer. I want to gain access and start moving everything to a new account. I have access on my mobile. All logins take me to AT&T.

Questions

 • AT&T Mail Login & Security

154

8

0

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Account recovery for lost device

Lost device

Questions

 • More AT&T PREPAID Discussions

67

1

0

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AT&T Rewards appears to be a scan orchestrated by AT&T to solicit service

After grueling hours of being on the phone with AT&T reps (5+hrs in one night), being lied to about 85% of my order from a rep just to get a sale; transferred over and over again to wrong depts, hung up on, given non-working/wrong/disconnected phn #s; lied to twice about installation (comfirmed

Questions

 • AT&T Fiber Ordering

67

2

0

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Reactivate SIM card

If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?

Questions

 • Account & Usage

165

1

0

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Two Factor Authentication

I have an sbcglobal account. I am trying to set-up two factor authentication, but in my Account Security tab, the only option is to reset my password.  How do I go about adding two factor authentication?  

Questions

 • AT&T Mail Login & Security

61

1

0

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Process to forward emails from sbcglobal.net account to office365

We are purchasing a company and the two main users have sbcglobal.net addresses. We would like to start forwarding the mail received to these addresses into their new corporate addresses. What is the correct process? (not having luck finding documentation on this site - if you have a link, thank you

Questions

 • AT&T Internet Security

510

10

0

Accepted Solution

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System does not recognize identifying information upon login

When logging in to my laptop, I am prompted to verify my personal information. When I enter that data, it says that it cannot verify my information and then lets me in to my mail. After several logins, it then sends a CARE CODE 205.2 message, asking me to reset my password. Throughout the entire t

Questions

 • AT&T Mail Login & Security

84

1

0

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How long does it usually take for ATT to update an item that has been returned so I can order the correct one?

I started the return with USPS on February 19, 2022 and on February 22. 2022 USPS says it’s no longer in position of the package and is no longer tracking. It is now with the Tender Returns Agent. I checked ATT website and it’s not updated the item was returned. How long does it take for ATT to upda

Questions

 • Wireless Account

587

3

Accepted Solution

Official Solution

Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

 • Wireless Account

21.4K

13

Accepted Solution

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Fraud

I'm being billed for an account I never made

Questions

 • Wireless Billing

361

8

Accepted Solution

Official Solution

Account Overview Displays Wrong Device Can't File Insurance Claim!!

When I go to my account overview then manage devices it shows I have a Samsung phone. So, when I went to file my insurance claim they said I was not using the iphone and could not file the claim. However, I was using the Samsung for a few days since my iPhone fell in water but my ATT account clearly

Questions

 • Wireless Account

1.1K

2

0

Accepted Solution

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Trouble with iOS mail setup for AT&T (Bellsouth.net) account

I'm trying to setup an att email account (bellsouth.net acct) on my iPad running iOS 13 and running into a problem mid way through the setup. Here are the steps i'm taking1. "Add Account" under the Accounts and Passwords setup menu 2. Tap Yahoo from the selection list3. Enter my bellsouth.net email

Questions

 • AT&T Mail Setup

20.9K

9

0

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