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HBOMax was working and now it's not.

HBO Max was working over the weekend, but now it's as if I've never activated it. BUT, when I click on activate I get this error: "It's not you, it's us...  Hmm … looks like you signed in with a different email address. Be sure to use the one that’s linked to your HBO Max account. Not

Questions

 • Login support

146

4

0

error C500200000005 when trying to change sim card

I have the ipad unlimited data $34.99 auto renewal plan. My auto pay went through on March 31st, on the morning of April 1st, it would not connect. I kept getting a disconnected service message. There was some indication online that this might be a bad sim issue. So, I purchased a new SIM card, went

Questions

 • Phones, Tablets & Devices

341

1

0

Accepted Solution

Discount Not for ALL Healthcare employees?

As a healthcare employee of 7 years (CPhT), I do not understand why nurses and doctors are the only healthcare workers who are able to receive discounts from AT&T. I have much respect for nurses and doctors, but to completely disregard every other cog that keeps the 24-hour machine called a hosp

Questions

 • Wireless Billing

58

1

0

Accepted Solution

why am i getting error code IA3 when trying to restore a mobile security plus subscription to my device?

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

Questions

 • Account Features

11

1

0

Accepted Solution

Official Solution

Unlimited pre paid & hot spot

Hello,I have the unlimited prepaid plan (60$/month, unlimited texts & calls, 2Gb of data).4G is working great but when I try to activate the personal hotspot on my iPhone it asks me to call to activate the option or go to the AT&T website. I didn't find anything related to tethering in my options so

Questions

 • More AT&T PREPAID Discussions

10K

4

0

0

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Official Solution

hotspot & unlimited

Does a hotspot device get unlimited data on the unlimited plus plan or does it have the same 10gig hotspot cap?

Questions

 • Data & Messaging Features, Internet Tethering

938

1

0

0

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Official Solution

Can I get an unlimited plan?

Is there an unlimited plan and can i just get it on one phone

Questions

 • Wireless Account

667

12

0

0

Accepted Solution

Official Solution

Unlimited Data Over 22GB

I was considering switching to the unlimited plan but had a question regarding some fine print regarding going over 22gb.  It states "Streaming, picture & video messaging, and other data types, such as sponsored data, won’t work."  Does this mean that once I hit 22gb on my device I can no longer str

Questions

 • Wireless Account

1.3K

4

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0

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Official Solution

Personal hot spot

Is there a charge for using the personal hot spot on my phone if i have an unlimited data plan?

Questions

 • Data & Messaging Features, Internet Tethering

3.4K

2

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Official Solution

Strategy to Cancel ATT Grandfathered Plan at Start of Cycle

Rather than wait on hold for hours, I'm hopeful that someone here may have the answer. I'm on ATT's original grandfathered unlimited plan.  My month ended on April 20th and I am about to receive my bill with the price increase, freeing me from my contract.   However, I understand that ATT does not p

Questions

 • Wireless Account

916

6

0

0

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Official Solution

Unlimited Plus and Monthly Data Limit

Unlimited plus  22 gigs - i have 3 phones. Is that 22 gigs each phone for a total of 66 gigs.And if so can you show that information that its 22 gig each line?

Questions

 • Wireless Account

830

6

0

0

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Official Solution

AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

221.8K

31

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0

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Official Solution

4G LTE Speeds super slow every night!

I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (

Questions

 • AT&T Internet Plans

16.6K

4

0

0

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Official Solution

Prepaid Data while on Holiday in USA

I'm considering the $55 data plan.https://www.att.com/prepaid/plans.html I'll be on a roadtrip with my family from New York to Florida.I'm from Europe, coming in for just 25 days.Will buy one connection (for budget reasons) and keep it in case i need to call US numbers and for the unlimited data. My

Questions

 • Plans & Features

1.6K

6

0

0

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Unlimited Plus: Deprioritization or Throttling?

I currently have the old mobile share plan. If I hit my shared limit I pay the overage and get another GB of high speed data.I've been looking at the new "unlimited plus" plan as its called. I see it has a 22GB cap and then something happens. I call it something because the website says one thing an

Questions

 • Data & Messaging Features, Internet Tethering

43.8K

26

0

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Official Solution

5G Compatible phone and Unlimited Elite plans

Are all of my phone lines on my account required to have a 5G compatible phone when switching us to Unlimited Elite plan? Or will a 7Plus phone work as normal even though we are paying for the 5G Unlimited Plan?

Questions

 • Data & Messaging Features, Internet Tethering

862

2

0

Accepted Solution

Official Solution

Upgrading Unlimited Plans

I have the Unlimited Plus Enhanced and was thinking of upgrading to Unlimited&MoreSM Premium. I'm wondering if I upgrade mid cycle if the bill would stay the same or the plan changes would start next cycle? Thanks, Joey

Questions

 • Wireless Billing

2.7K

11

0

0

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Official Solution

Wrong Multiline Prepaid Autopay Discount

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Questions

 • Plans & Features

86

2

0

Accepted Solution

Official Solution

Transfering Data Plans in an Account

I started an AT&T account way back in 2009, I got two iPhones with unlimited data plans (perk of my current job), one for me and one for my wife. After two contract renewals, I upgraded my phones and added two more lines for my sons. I got one a 5gb data plan and the other a 3gb data plan, but now I

Questions

 • Wireless Account

903

5

0

0

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Difference between the Old 6GB Unlimited Talk/Text vs 6GB Mobile Share Value

  I am confuse. What is "hidden" difference in the plan? I am pretty sure there is a string attached on this.    

Questions

 • Wireless Account

1K

3

0

0

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