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How can my guide only show my favorite channels?

I want to limit the channels I see to ONLY the favorites I have programmed. Surely I do not need to click favorites in order to scroll thru them. I want all the other channels to disappear. Any trick to programming the remote for this outcome?

Questions

119

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0

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NVG589 Gateway flashing red lights

All of the red lights are flashing on the gateway. Do I need a new battery?  

Questions

188

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How to Identify which equipment to return

I am returning equipment. How do I find the list of equipment that I currently have that must be returned when account is cancelled?

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1K

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Cancel U-verse and switch to DirectTV

I will be moving in the next month and want to cancel U-verse. Can I cancel U-verse and switch to DirectTV without paying any penalties? I will be out of my promotion period for TV in July 2020. However I had to upgrade my internet since I am working at home due to the coronavirus which may of enter

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116

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Picture not fitting TV screen

My picture is not fitting my Samsung TV screen it’s a new TV

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64

5

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

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97

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No Info Available

No Info Available on the bottom of the screen and the guide.

Questions

105

5

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PACE IPH8010 does not output sound

I have a PACE IPH8010 DVR connected via HDMI to a Sony STR-DN860 media controller which is then connected to a Samsung UN75JU641DFXZA television.  On Thursday, the Pace DVR stopped outputting sound.  I have tried changing the input of the Sony media controller used for the PACE DVR, as wel

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247

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Transferring recorded programs from old set top receiver/dvr to replacement isb7500 unit.

Old Motorola set top box is being replaced by ISB7500 unit. I would like to know I there is a way to send/copy-paste, pull hard drives and manually copy files from old to knew so I can continue viewing them on the new STB.

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171

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New gateway box installed. Now TVs don't work!

A power spike killed my gateway, so ATT sent me another one. It powered up fine and transferred my settings. Internet and phone are working fine, but none of my TV boxes work. I assume ATT has to "authorize" them but I can find no way to do this online. The phone system just said "we are busy du

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334

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Can’t be logged into email on both computer and phone

Whenever I try to log into my email on a computer it tells me my password is wrong. So then I change it on the computer. Then I’m able to login. However then I am logged out of my email on my phone. So I put in the new password that I just made on the computer and it tells me that the password is in

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93

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Who do I contact regarding programming cancellations?

I need proper contact information concerning possible cancellation of programs we consider imperative to keeping our viewership

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236

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What can I do with 25 unreturnable gateways?

I found 25 att gateways in a lot I purchased at bankruptcy auction. I Took them to a Fed Ex location & 8 of them were not in the system. They gave them back to me.  ATT has never gone out of their way to do me any favors so I am done with mine.  If there is an easier solution than thr

Questions

165

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Activating Ethernet Port

Hi Everyone - Just discovered this community as a fairly new subscriber to AT&T U-verse.  Figured it would help me out with a somewhat small issue.  The install was extremely clean and well-done and the service has been great.  The service tech left me with a gigabit ethernet

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4.9K

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Why isn't the CW network in Uverse ON DEMAND

I cannot find CW Network on Uverse On Demand, why?

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8.7K

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Incorrect Billing Rates

I recently made changes to my services and was quoted one price on the phone but when I received the change order email the rate was for $40 more. I have called multiple times asking for written confirmation that the rate quoted over the phone is correct but they just say that they have no way to se

Questions

114

2

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Loss of signal

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

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197

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Can you please update my bill and account to reflect the correct amount?

My bill is not accurate. A promotion was removed erroneously which doubled my bill. This is promotion was to last 12 months which is what was told to me over the phone when I decided to move my services instead of cancelling them. Please update my bill and account to reflect the correct amount.

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91

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Uverse doesn't work in a room

On average I am having to reboot my STBs once a week. Imagine having to walk up and down 3 flights of stairs about 20 times constantly rebooting/unplugging/pressing WPS button. The instructions displayed on screen are garbage. In additional to holding the power button for 10 seconds, have also tr

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278

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Clubhouse Forum Invite

Hoping I can get a free clubhouse forum invite. @dmasclub

Questions

152

7

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