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Internet outage since yesterday evening??!!! Why

There has been an outage since yesterday evening. Why is it taking so long to restore? I am working from home and can’t do that without internet service

Questions

 • AT&T Internet Account

95

1

0

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how to block devices on U-verse gateway settings

I wanted to test some features of the gateway settings by blocking wifi access to a device, but I don't see that option anywhere.

Questions

 • AT&T Internet Equipment

527

9

0

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Activating Ethernet Port

Hi Everyone - Just discovered this community as a fairly new subscriber to AT&T U-verse.  Figured it would help me out with a somewhat small issue.  The install was extremely clean and well-done and the service has been great.  The service tech left me with a gigabit ethernet

Questions

 • AT&T Internet Installation

4.8K

1

0

0

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New gateway box installed. Now TVs don't work!

A power spike killed my gateway, so ATT sent me another one. It powered up fine and transferred my settings. Internet and phone are working fine, but none of my TV boxes work. I assume ATT has to "authorize" them but I can find no way to do this online. The phone system just said "we are busy du

Questions

 • U-verse TV Equipment

232

2

0

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Orbi AX5400 mesh set up with ATT Uverse and having WAP issues with TV freezing

I just set up an Orbi mesh system with the ATT 5826 gateway. I have the gateway in passthrough mode and the Orbi is in AP mode.  I have 2 wireless receivers for Uverse and the WAP is connected to the gateway and not the Orbi.  The receivers are now freezing for a few seconds and doing thi

Questions

 • U-verse TV Equipment

144

4

0

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Install new Uverse TV box??

A couple weeks ago, the Uverse cable box that controls ONE of our TV's appeared to have gone south. I rebooted it a couple of times as well as rebooting the main cable box to no avail. I called Uverse support, they were unable to reach that box and sent me a new one.In the meantime, I did a hard res

Questions

 • U-verse TV Equipment

435

1

0

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Cancel U-verse and switch to DirectTV

I will be moving in the next month and want to cancel U-verse. Can I cancel U-verse and switch to DirectTV without paying any penalties? I will be out of my promotion period for TV in July 2020. However I had to upgrade my internet since I am working at home due to the coronavirus which may of enter

Questions

 • U-verse TV Account

89

1

0

Accepted Solution

Official Solution

ATT Static IP Address

Received 5 static IP address from ATT. Using first usable to connect our Cisco Meraki security gateway. Also have a security camera server that's connected directly to the Cisco Meraki security gateway and receiving a vlan IP Address from the Cisco Meraki security gateway. However when trying to acc

Questions

 • AT&T Fiber Equipment

289

1

0

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audio synchronization

How to resolve lip sync problems.  

Questions

 • Watching U-verse TV

90

1

0

Accepted Solution

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Change internal subnet internal ip scheme

How do I change my internal subnet internal ip scheme from 192.168.1 to 192.168.5?

Questions

 • AT&T Fiber Equipment

628

1

0

Accepted Solution

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Red X 3

A red x with a 3 underneath is showing on my tv. Please help!

Questions

 • U-verse TV Equipment

81

1

0

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Wireless, U-Verse, and AT&T Internet Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill? &

Questions

 • Wireless Billing

68.8K

47

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I need a new router. Can I buy any router?

I have had this router for YEARS, once ATT said that they would send me an updated modem and bill me. They never did. Our original service is clunky, at best. The installers had trouble hooking things up correctly. So they installed a wire to a pole, ran the wire, outside, from the pole to our house

Questions

 • AT&T Internet Equipment

1.1K

3

0

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Router Help

I have Direct tv as my cable and Uverse for my internet. My ATT router is the primary router model 5268AC. This router is located at the far end of the house and doesn’t not even cover half of my house. I have a Netgear Nighthawk R8000P that I would like to add to extend the coverage area to the oth

Questions

 • AT&T Internet Equipment

225

13

0

Accepted Solution

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Buried main line in the yard needs moved

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Questions

 • AT&T Fiber Installation

477

3

0

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High Power 600 mW Wireless-N Range Extender

Hello Everyone,High Power 600 mW Wireless-N Range Extender...would this work with ATT Uverse Router: Motorola NVG589? I have a "wifi blind spot" in my room.Thanx for any info about this.

Questions

 • AT&T Internet Features

28.3K

7

0

0

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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

 • AT&T Internet Equipment

170

13

0

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Official Solution

Petition for Better Internet.

I'm trying to seek ways to try to build better internet services for my community. South Carolina was just giving grants for rural internet upgrades. They have chosen some roads in my area but not my road. Would it be beneficial to start a petition to develop the internet on my rural road. They are

Questions

 • AT&T Internet Installation

363

2

0

Accepted Solution

Official Solution

Closed

Uverse Guide - Getting information rather than program name

When I choose guide on the uverse TV, every station says 'Getting Information' rather than providing the program name. I never had that happen before.  I rebooted the gateway and the receivers with the same results.  What is the solution to fix this?

Questions

 • Watching U-verse TV

962

6

0

Accepted Solution

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Clubhouse Forum Invite

Hoping I can get a free clubhouse forum invite. @dmasclub

Questions

 • Gaming Arena

127

7

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