Hi, I am trying to figure out how to get a new iPhone and I have a prepaid AT&T account and I also have the EBB program. How do I go about purchasing a new iPhone with having the EBB program on my prepaid account? Thank you in advance for your help!

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

Good.Day. I'm a member of an HOA Board for a complex of 66 Homes and 160 Condo's. We are in East Oakland, Zip code 94603. I've been told by another member of the board that Fibre is bow available for the 66 homes, but not for the 160 Condo's. In fact one of the board members wbo lives in one of the

I still have 7 months until I'm eligible for "Upgrade" pricing with AT&T for the iPhone 6s; however, I would like to take advantage of Apple's new upgrade/financing program this month.  I will be staying with AT&T as my wireless carrier.   Can anyone offer any insight as to whether or not I would ha

I was wanting to buy a phone for my girlfriend, as she has the 6s with the battery issue of dying at 50%. She is still on her moms plan so I was wondering if the new phone will affect their monthly price. I will be buying the phone outright.

Is it possible to set a future date to pay off remaining device balance, like the future payment date option with monthly payments?

I just upgraded from my iPhone 5 on the next program to an iPhone 6. It asked a bunch of questions about the iPhone 5's condition, including activation lock. My phone still uses find my iPhone and I can't disable that and use my iPhone at the same time. The only way to get the new iPhone 6 was to se

I want to be able to upgrade to the Galaxy S6. I currently have AT&T Next and I will be able to upgrade at the S6 launch date. However, my device is part of a business account that I am not the owner of. Am I able to just walk in and upgrade the device? Or do I need my boss (the owner of the account

The account I am on is a small business (premier) account. It is also a family business. A couple of lines have used the option to upgrade. Does this commit every phone line on the account to a new contract?

I'm looking to upgrade my prepaid phone, but don't like any of the current prepaid phone at&t offers. If I purchased a new post pay phone from AT&T, could I use it with my existing prepaid account without changing to a post pay account?

My account has 10 lines and I want to do the Note 20 upgrade promo for 9 of those lines which would require 9 trade-ins. Is this doable even though the fineprint on the tradein.att.com site shows "Limit: 5 qualifying wireless devices per 12 month period."?

So i just ordered my 13 pro max for myself and was told about a "if i order before dec 18th" that the phone will arrive before christmas and was just wondering how soon before christmas that thats going to be, im going on a trip on the 23rd and was wondering if i will receive my new device before th

I currently have Internet 100 plan. It appears that Internet 1000 is the same cost now.  I also have a static external IP address.  Can someone tell me if they know whether an upgrade from Internet 100 to Internet 1000 requires a change in one's current static external IP address?

So i'm reading everything I can about the AT&T Trade in and get a 12 for $0 (before fine print) Can you do this and get a 12 pro? or just the 12? I think it's just the 12 and need to tell my 22yo that.   Thanks for your response!

I keep getting emails regarding ATT & Yahoo needing to upgrade my email? Is this a legitimate concern and should I click on the link to upgrade my email?

Hey everyone,    Here are some great links to guide you in possibling upgrading your device. Check them out here   Did you know you can use another line on your account to upgrade yours when it's not yet eligible? Check it out here as well!   What are my upgrade option

Is an iPhone 8 plus that has a non responsive touchscreen but the display still works considered a phone in good working order for the purposes of trading it in on an upgraded phone? My display works great but one cannot interact with it--no gestures or anything work.  Home button works, thoug

I did make upgrade of my iPhone 7 for an Xs at Best Buy (old phone from an att retailer). They told me I have 14 days to give back and gave me a link shipmentmanager.com/attnext but that links takes me nowhere. ¿how can I send them and where I can have a the labels? This is my 7th day.

Trust but verify type question here: Have a FAN discount Family plan *Grandfathered Unlimited data. 3 lines:1) iPhone4 line is month to month and upgrade eligible2) Iphone5-S line is under 2 yr contract3) LG C410 under 2 yr contract/no data (handset stolen) Line 3 (LG C410) was stolen, is suspened o

I want to upgrade from my current DSL 5 Mbps to Internet 25, the fastest ATT can provide here (no fiber near house). I have a ADSL modem/router that can do 24 Mbps, which would be OK with me, if it worked.  Do I really need to step up to a VDSL2 modem if I dont have a fiber outlet on the prope