Dear AT&T, You want me to activate a cheap budget phone (U318AA) as a replacement for the premium phone I currently own because you decided to switch everything to 5G? No, This cheap phone is going to go right into the garbage. Thankfully, as a person who enjoys working in the Information Tec

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

I just upgraded to AT&T Fiber 300 Internet from DSL 50. They replaced my BGW210-700 router which always worked fine with a BGW320-500 router. The router has a Blue Port which is 5G. I asked the AT&T guy who installed it if I could connect any device with a 1G ethernet adapter to it and he

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

I bought a renewed Samsung Galaxy A50 (SM-A505U1) online last week and put my AT&T plan SIM card into it. A few hours ago, I got a text message from an AT&T number 7535 that the "[AT&T] network is being upgraded, and the cell phone [I] tried to activate will no longer work". I called the

What are the criteria for an upgrade fee waiver? We've been ATT customers for about 14 years now, and upgraded our phone after 5 years - still the upgrade fee was charged. Order service people seem to have no idea about what the upgrade criteria is. Does someone around here know what it is?

Hi, I received a letter saying that says "Call to us to avoid disruption of your AT&T Internet Service", and that "AT&T will no longer support service on our older copper network to your home". The number on the letter 1-866-941-4160 goes to a fraud line, with no menu option to speak to a re

I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to

I currently have Internet 100 plan. It appears that Internet 1000 is the same cost now.  I also have a static external IP address.  Can someone tell me if they know whether an upgrade from Internet 100 to Internet 1000 requires a change in one's current static external IP address?

Hi, I am trying to figure out how to get a new iPhone and I have a prepaid AT&T account and I also have the EBB program. How do I go about purchasing a new iPhone with having the EBB program on my prepaid account? Thank you in advance for your help!

I keep getting emails regarding ATT & Yahoo needing to upgrade my email? Is this a legitimate concern and should I click on the link to upgrade my email?

I received an email from AT&T Support Service <[email scrubbed]> that reads as follows:Dear UserWe recently upgraded our Server to 500 GB inbox space. Please login to your user account to validate mail storage your outgoing mails won't be delivered by our server unless your email account is co

So i'm reading everything I can about the AT&T Trade in and get a 12 for $0 (before fine print) Can you do this and get a 12 pro? or just the 12? I think it's just the 12 and need to tell my 22yo that.   Thanks for your response!

My account has 10 lines and I want to do the Note 20 upgrade promo for 9 of those lines which would require 9 trade-ins. Is this doable even though the fineprint on the tradein.att.com site shows "Limit: 5 qualifying wireless devices per 12 month period."?

My mother is currently up for an upgrade, and has been for a couple weeks. She has a "dumb phone" so to speak, a pantech. I currently have an iPhone 4, purchased a year ago sometime in December. I am currently looking into upgrading my iPhone, most likely to a 4S, and giving her my 4. I don't need t

Hey everyone,    Here are some great links to guide you in possibling upgrading your device. Check them out here   Did you know you can use another line on your account to upgrade yours when it's not yet eligible? Check it out here as well!   What are my upgrade option

My 2 year contract is up and I'm thinking about waiting for the Galaxy S5 before upgrading.  I'm wondering if there will be an upgrade discount on a brand new phone, and if so, around how much I can expect it to be.  I know it's hard to guess, but what is AT&T's past history with discounts on phones

Is it possible to set a future date to pay off remaining device balance, like the future payment date option with monthly payments?

So i just ordered my 13 pro max for myself and was told about a "if i order before dec 18th" that the phone will arrive before christmas and was just wondering how soon before christmas that thats going to be, im going on a trip on the 23rd and was wondering if i will receive my new device before th