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Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

 • Android

44

1

0

S8+ No Network Connection After Android Pie Update

Hello, My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but th

Questions

 • Samsung

381

2

0

0

Non-payroll Worker Account flagging request

Hi,  I am a non-payroll worker (Contactor) who just created a forums account to help lend support in my off-times. On account creation, I made sure to check the box that asked about employee status and listed my at&t uid, but my account wasn't flagged for the correct rank for some reason.

Questions

 • Community lounge

33

5

0

Is AT&T going to update the LG G5 to Android 7.1 or 8.0?

Since receiving the Android 7.0 Nougat OTA updates from AT&T, my phone has been slower and the battery life has been awful. I used to get 3-4 hours screen time but since the 7.0 updates I can barely get 2 hours. Factory reset doesn't help. I feel like Android 7.0 is an unfinished product, and from w

Questions

 • Android

1.9K

6

0

0

Samsung Galaxy s6 Active will not update

I have multiple Samsung Galaxy s6 active devices that I can't get to update. The phones are stuck on android 6.0 and 5.0 and when I try to update some devices say they are up to date and some fail halfway through the installation. I have called AT&T technical help, which didn't work. I took the devi

Questions

 • Samsung

391

1

0

0

Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

 • Phone & Device Upgrades

21

1

0

Residential Fiber Build-out

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

Questions

 • AT&T Fiber Installation

40

1

0

Galaxy S20 5G current security patch

I've had my S20 5G for over a month but it is still showing February 1, 2020 as the security patch. Can anyone verify if this is correct? My S9 for work is at March 1, 2020.My concern is that BestBuy had trouble getting my phone activated. Couldn't get the new SIM to work, etc. Went back to old SIM

Questions

 • Phone & Device Upgrades

50

1

0

Not Getting What I Pay For

I pay 55 dollars a month for 18mbps and I ran an internet test and it says I only get 1mpbs I thought it was a glitch so I started to download something and it actually ended up being true. if it wasn't for lock down I would of switched to a different provider by now. I know fiber isn't available in

Questions

 • AT&T Internet Plans

22

1

0

PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Questions

 • AT&T Internet Equipment

64

1

0

Asking update for Android 9 in SM-G950U

Sir i used Samsung Galaxy S8 but today is 2020. and the uodate of your model S8 was 2018, So will you updated your Android version or not?

Questions

 • Phone & Device Upgrades

16

1

0

fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

19

3

0

Android update

Can I update from android 7 to something newer on my lg phoenix 3 ??

Questions

 • Phone & Device Upgrades

16

2

0

Galaxy s9+ OTA Software Out of Date - How to trigger OTA download?

My son's Galaxy s9+ OTA software is out of date. See attached.  Have tried reset, restart, removing SIM, but the updater still says phone is up to date when in fact, it is not up to date. Any ideas to trigger the OTA dl?

Questions

 • Samsung

27

1

0

combine two accounts

YES I WOULD LIKE TO TRANSFER A PREPAID NUMBER AND ADD a 2nd LINE TO MY CURRENT POSTPAID WIRELESS ACCOUNT AND IM UNABLE TO GO INTO A STORE

Questions

 • Wireless Account

19

1

0

Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

 • AT&T Phone Equipment

28

6

0

Unlocked Note 3 Software Update Issues.

Hello, I noticed that ATT pushed out the android 5.0 update on the 24th for the note 3. I have a note 3, but it's unlocked from a family member being used on another network for now. Can i still get this software update or will I have to resort to rooting? It keeps saying software update interrupted

Questions

 • Android

2.4K

8

0

0

Samsung galaxy s5 won't update

I have a samung galaxy s5 (g900a) and it is saying that the operating system is up-to-date even though at&t realeased the lollipop and marshmallow update for this specific phone. I was wondering if I take my phone to thier store, would they be able to update it manually?

Questions

 • Android

1.9K

14

0

0

AT&T LG Optimus G E970 official Android 4.4.2 update

Hello. When the LG Optimus G E970 gets KitKat update? Almost all other variants of Optimus G already get updates (F180L/K/S, E975/7), but E970 still on the Jellybean. What it involves?

Questions

 • Android

3.2K

3

0

0

When will LG optimus G e970 get Kitkat update???

We know that many sites are telling that Optimus G will get kitkat nearly and we dint got any confirmation from AT&T about the same...If AT&T requests LG to bring kitkat, LG will, Just AT&T should go forward.

Questions

 • Android

20.8K

16

0

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