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After unlocking my Android phone "model QS5509A" go editions can't make call or send text

In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re

Questions

652

2

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Unlocking phone

I bought a iPhone off a guy and it was wiped brand it’s sim locked but it’s payed for and it’s disconnected from the line I need help

Questions

353

15

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PREPAID unlock

Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless? 

Questions

108

2

0

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Problem With Unlock Samsung G975U

I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request

Questions

205

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WE CANNOT UNLOCK THIS DEVICE FOR YOU BECAUSE WE DIDNT SELL OR ACTIVATE IT

My sister presented me Iphone X. IMEI checked is clean and she is used AT&T USA before. She also did a paid check and it said this device is clean and paid off. I have have tried to unblocked on AT&T web and it says that we cannot unlock this device for you because we didn’t sell or activ

Questions

2.6K

6

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US AT&T Activation Policy

Hi. I have a problem to use my sim-card (which i used yesterday), cause of the US AT&T Activation Policy. I tired to reach operator but nobody could help me. I used this phone with ukranian sim card only, I'd never had AT&T sim card. What should I do?FYI the phone was a present from my friend...

Questions

4.2K

2

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Are AT&T iPhones sold on Apple really unlocked?

I keep my phones until they die, coming from an iPhone 7, and always pay for them in full, usually used. This time I am going to buy the iPhone 13 mini at full price since COVID and dealing with the circus that is Craiglist and FB Marketplace isn't worth it. The Apple website specifically says "All

Questions

9.2K

17

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Locked phone from Walmart

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

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1.5K

2

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Unlock my sim

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Questions

203

1

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Unlock request not working for my Pixel 7a

I have submitted the request to unlock my phone three times but no luck. I get an email saying it is approved it does not contain a code/instructions. I do not get the notification on my phone saying it is unlocked. It keeps telling I have to contact AT&T to submit the unlock request.  

Questions

90

3

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Got phone from grandpa, it's carrier locked to AT&T but I'm not AT&T, he passed away, I don't know what to do

My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know

Questions

343

3

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IPhone SE, Carrier locked

I bought a IPhone off of somebody and they didnt inform me that the carrier was locked and ive looked it up abd it says i have to contact the carrier and request them yo unlock it but im not 100% sure who the carrier is.

Questions

292

4

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Closed

Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

1.1K

6

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Phone unlocking instructions

I submitted a request to unlock my phone and was immediately approved and sent the unlock code however the instructions on how to use the code are inaccessible.  From the email: Your unlock instructions: ${masterData.unlockInstruction}   How can I get the actual instructions t

Questions

245

4

0

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AT&T prepaid unlock eligibility

Hello,I've been having att prepaid for 5 months. But in a few days I am leaving the United States for Europe for a long time  and will not use the ATT network.  I want to have my phone unlocked for the european networks. I read that to be eligible to unlock I should have my account with active servi

Questions

11.3K

4

0

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Switching from AT&T to Cricket with an iPhone 8 Plus

I’ve been with AT&T for 4 years now and my iPhone 8 Plus has been paid off for awhile now and I was wondering if I could switch to cricket without having AT&T unlock my phone? Or do I need to have them unlock it? And if I do have to unlock it what are the requirements and/or will they give m

Questions

457

2

0

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Unlock my phone

I bought in full an AT&T phone and I used to have an AT&T number. In myAT&T account, I had the number and the phone. Now, my AT&T number is gone and I no longer have it. I still have the phone and when I try to unlock it using AT&T unlock tool, I get asked for the passcode and th

Questions

220

6

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Code MCK

How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code.  Samsung tells me that they

Questions

556

5

0

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PROOF OF PURCHASE

I purchased an iphone from at&t back in july of 2018. I honestly cannot recall whether this phone was purchased online or at the retail store in my hometown. I no longer carry an account with at&t, but I am 100% the phone is paid off and is mine free and clear, however I don’t know how to go

Questions

1.3K

2

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Lack of Support for Military Suspension and Unlocking Device.

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

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925

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