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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

139

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0

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unable to get Yale 220 lock to exit DL network (unpair)

how do i get my Yale 220 deadbolt lock to unpair with the DLC? i want to pair it with my Ring controller, but one first has to unpair with the DLC. i entered Master code # 7 # 3 # but it is not accepted. is the network module ATT 2.0 CP 2-5-3 proprietary?

Questions

898

6

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Trouble unlocking subsidized device?

Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r

Questions

151

4

0

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Need to unlock att prepaid w/qlink sim card

My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked.

Questions

721

14

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Are AT&T iPhones sold on Apple really unlocked?

I keep my phones until they die, coming from an iPhone 7, and always pay for them in full, usually used. This time I am going to buy the iPhone 13 mini at full price since COVID and dealing with the circus that is Craiglist and FB Marketplace isn't worth it. The Apple website specifically says "All

Questions

6K

17

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Unlocking device problem

I wanted to unlock my iphone I tried to use https://www.att.com/deviceunlock/unlockstep1 This website but when I filled every blank the system said I have a bill that is not paid yet. But I am really sure that I paid all of them. I bought this phone but I can't use it in my country I am a student I

Questions

208

3

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Approved for an unlock, I have the code and I have no idea what to do next

I'm looking to unlock my device (Razer Phone 2) so I can move to another carrier. I've been approved for the unlock and I have the unlock code but under the instructions is just: ${masterData.unlockInstruction}. There is no link or anything; any help would be appreciated!

Questions

35

2

0

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Cell booster

I bought this device used. How can I register it and activate it. Says Serial number is already used. Please Help 

Questions

64

8

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Desbloqueo de telefono regalado

Mi hermana volvio a Chile desde EEUU a radicarse aqui , tenia un telefono viejo de AT&T sin usar hace mucho tiempo , que me regalo. Intente desbloquearlo , pero no he tenido suerte nunca me llego mensaje alguno de uds a mi correo , y ella ya no tiene otro telefono de AT&T , por lo que puse

Questions

134

7

0

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AT&T Telling Me iPhone I Purchased is Locked

I recently purchased an iPhone XS Max from an online market. The seller claimed that the phone was clean, clean IMEI, not blacklisted or iCloud locked, paid off, etc. I did some research to check the IMEI status and it appeared to be clean, and there was nothing indicating the phone had been repor

Questions

162

2

0

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i need help

i have 8-10 phone they have clean IMEI i tried unlock they but system wrote "Looks like we're already processing a request for this IMEI." please help me, what can i do for unlock ?

Questions

94

4

0

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Unlocking previous iPhone

iPhone 10 is paid off and I wanna have it unlocked. I currently have the 11 pro. Not sure if that matters.

Questions

43

1

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iPhone 7 unlock

Unlock request denied. Says I have an unpaid balance which is NOT correct. I am an Auto Pay & not due until May 30th (in 14 days!).

Questions

79

2

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Unlocking device iPhone 5 returns error: We're sorry. We can't unlock this device.

I have an iPhone 5 that is paid off and still active on AT&T. I want to unlock it so that I can move the SIM card to a newer phone and sell the iPhone 5.When I enter information in https://www.att.com/deviceunlock/ , it identifies the IMEI number as Apple iPhone 5 Model A1428.When I press the submit

Questions

994

5

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0

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What is the cost associated with buying out my device?

What is the cost associated with buying out my device? Right now I'm 24 months into a 2.5 year DPP and owe 236.85, is there an extra fee for buying out? I need to port one line off my account soon so i am trying to figure it out

Questions

1.3K

2

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Apple carrier unlock

Dear AT&T,I brought used iPhone 7 locked on At&t carrier.When i try to unlock the device through your site it tells me that the device is not paid off.I don't know the first owner, so I don't know how the device could pay off.Is it possible to unlock the device?Sorry for my bad english, im from Bosn

Questions

88

1

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Sim lock more than 2 business days

Why haven't I received my unlock code for my SIM lock on my device has been more than 48 hours and it still says processing processing waiting 48 hours or 2 business days and spend 5 days?

Questions

103

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Access my Moto pure through a Chromebook

My Moto G4 is an accessible because the screen is cracked and I can't see the screen really I would like to hook it up to a Chromebook so I can get into my phone and access it how do I do it

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33

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iPhone 11 pro

Remove my phone from blacklist

Questions

200

3

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Bought AT&T phone. It’s locked

How do you get an AT&T phone unlocked? I bought one and was told it was unlocked and it is not

Questions

181

1

0

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