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DVR shows recorded after 8/28/22 all show "no info available".

Apparently after 8/28/2022 all the shows that recorded show no info available. I'm not sure what happened on that date, but I would like to know if there's a way to fix that. I have restarted both receivers. I did not reboot the gateway, as that takes a long time, so unless that is definitely the fi

Questions

 • U-verse TV Equipment

52

2

0

Internet and Connectivity

I have AT&T Fiber connected to an AT&T Router and Direct Stream TV. Do I have to use the AT&T Router and substitute with an EERO Mesh Connection

Questions

 • AT&T Fiber Equipment

45

2

0

Documentation of no further payments until fixed

As i cant seem to email, chat or call in i will no longer be making payments for services due to following: - spend average every other day climbing 3 flights of stairs to reset, reboot, hard reset router, wireless routers, modem - i can only sign in under guest network, primary no longer works -

Questions

 • U-verse TV Equipment

76

2

0

Insignia TV and Uverse Remote input button

I have an Insignia LED TV and although I've been able to program the Uverse remote to work for channel changing and volume, the TV input button does not change inputs on the TV.   I programmed the remote using the code search function because when I tried to input a code manually (after holding down

Questions

 • U-verse TV Equipment

1.7K

1

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How to get 6 HD streams with fiber upgrade in 2022

I couldn't find any info in searches for the last few years related to this question so I thought I'd ask to see if the old information is still applicable. I currently have 50/10 FTTN copper service, with uverse tv that gives me 3HD/1SD. I happen to have already ended up with a 1TB Pace IPH8010

Questions

 • Watching U-verse TV

115

9

0

Solution for "lost signal" when using a third party router

I just rewired my home network to use a custom router (an Asus RT-AC88U) behind the AT&T modem/router combo, which created an issue with the U-verse IPTV. Upon switching channels, the TV would play normally for a few (10-20) seconds, and then freeze and display an error saying it lost the signal

Questions

 • U-verse TV Equipment

112

2

0

Installed Uverse TV with Spectrum internet ... TVs working fine, Unable to connect to any Uverse streaming service

So I think I've made a huge mistake.I have a roommate, and we decided to split the cost of utilities.He has Spectrum Internet in his name and I just had Uverse installed in my name.We're able to watch TV fine, but using any app such as HBO Go, Showtime Anytime, etc., it's not working

Questions

 • U-verse TV Equipment

1.4K

3

0

att first responder discount

Can the first responders discount be extended to people working in Retail like Walmart, Publix, Cosco, etc... ? We have been suppliyng the basic needs for the family and helping people since the beginning of the pandemia, at a very high level of risk.

Questions

 • Wireless Billing

289

1

0

U-Verse fails every day...

We have 3 TVs: living room, basement, upstairs bedroom.   The router/modem/Gateway is in the basement and has been there for the last 7 or 8 years.  The TV in the living room works pretty consistently -- some pixelation, some unknown pauses, but liveable...    The upstairs

Questions

 • Watching U-verse TV

19

1

0

S20 remote setup

I just bought a replacement S20 remote. Various keys were sticking on the original remote. I can't get this new one programmed after going through all the steps and reading forum questions/solutions. Can anyone help?

Questions

 • U-verse TV Equipment

35

3

0

Receiver will not reboot

TV will not come on and say "Uverse not available" restart receiver. Have restarted several time and nothing. Same problem last week and a tech restarted remotely.  They just upgraded us to fiber optic cable on Tuesday. 

Questions

 • U-verse TV Equipment

158

12

0

Uverse TV app - No longer streaming Fox Channels

I am having problems streaming two channels using the Uverse TV App. The two channels are FoxNews and FoxBuiness. Things I have tried: Uninstalling and reinstalling app. Using multiple devices.  Two tablets and a cell phone. Using multiple network access.  Different wi-fi spots.&n

Questions

 • Watching U-verse TV

76

1

0

PICTURE FREEZING

Could the reason my TV picture is freezing be that I have 16 different devices running through my NVG589 router plus home phones be the reason for the freezing.  Am I asking it to do too much?

Questions

 • U-verse TV Equipment

506

5

0

0

voice activation for vision impaired

Is there a remote control available for UVerse for use by the visually impaired? I see them for sale and want to purchase the correct model.  Thanks!

Questions

 • U-verse TV Account

27

1

0

TV picture quality varies

I have an HD smart TV and am connected wirelessly to ATT internet. In the last few months, picture quality for streaming video, especially on Amazon, has been terrible. It's very fuzzy or pixilated. Sometimes it starts out that way and gets better, but not always. I find this most often with Amazon

Questions

 • AT&T Internet Features

126

1

0

0

I can't download the Live Player Plug In On Windows 8

I am trying to watch Live Tv on my computer but when I click the button to download the Live Player Plug In, nothing happens. I have tried downloading it on Chrome, Firefox, Safari, and Internet Explorer but to no avail. I have Java installed and I have verified that I have it about 20 times now. I'

Questions

 • Watching U-verse TV

847

1

0

0

Uverse Equipment Return

I canceled my Uverse service on March 9 2020. AT&T sent me a detailed list of the equipment I need to return. I cannot find this list anywhere on my AT&T account page..

Questions

 • AT&T Internet Equipment

62

1

0

Replacement remote?

We've been subscribers for several years now and one of the remotes is starting to go.  Is it possible to get a replacement?  Also, are DVR boxes ever refreshed?

Questions

 • U-verse TV Equipment

466

2

0

0

TV FAQs

 Setting up your TV U-verse TV Basics Program your Remote Setup your HD TV The Hallmark Channel Channel Lineup Parental Controls for U-verse TV Watch TV anywhere with the U-verse App   What to do when your TV screen shows No Signal? Remote not working? How to Fix yo

Questions

 • U-verse TV Equipment

2.8K

1

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Samsung Free 50" 4K UHD TV

What is going on with AT&T and Samsung.? I can't stand being ping-ponged back and forth between the companies. On November 30th, I started wireless service with AT&T. I screenshotted the offer just in case something like this happened. I even copied and pasted the offer details into a TXT fi

Questions

 • Samsung

4.3K

39

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