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Facilities Issue - Tech Confirmed That Isn't True

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

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Fixed Wireless Routing Issues

Why has service been so poor since December? There is nothing wrong with my router, or antenna (as confirmed by technician that came to my house). Connection to ATT runs at full speed, but from anywhere OUTSIDE of ATT's network is horrible. There is obviously a bottleneck / throttle on your end somw

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153

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AT&T TV & Internet - Deception Plans

Moved From Alexandria VA one year ago and signed up for AT&T TV and Internet. Special promotion $89.99 two year contract, two year guaranteed price. * Can us Smart TV on one unit without renting box - Incorrect! Must have a specific smart TV. * Self Install Kit - Technician was out 2 days an

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51

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cable spliter( distribution to other room wall)

I am trying to provide an internet cable to upstairs media room. I am enjoying audio streaming by network player which support wire/wireless both.HD audio files require fast and stable speed. My router was set up in the office room downstairs so I use wireless connection by adding google wifi to get

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80

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dns server constantly unavaliable

hi all, we have basic 6 internet and a 5268ac modem. it was going fine until today, the wifi keeps cutting out (all computers say dns server unavaliable on chrome, cannot access 192.168.1.254, but the router lights are normal no red lights. while typing this the internet went out again, this is into

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43

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Strange Occurrence Between My Smart TV and WiFi Extender

I have my Vizio SmartCast TV connected to the AirTies 4971 WiFi Extender via Ethernet cable. (I also have my Xbox One X connected to this same Extender via a separate Ethernet cable. The extender is no more than 3 feet away from both devices.) My TV recognizes in its Network Settings and acknowledge

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50

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

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44

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WIFI stops constantly or buffers

It is absolutely ridiculous that we are paying for internet that doesn't even work 90% of the time! I live in the country so I can't get spectrum and can't get HughesNet because DirecTV doesn't provide that. Every single time I try to watch Hulu, Netflix, Amazon Prime, CBS All Access, etc. on my Sma

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84

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unfortunate situation

i do not know how many time i must reiterate, i do not use wifi. i do not use wifi. i do not use wifi. i do not use wifi. the "helpful app" could not understand that. and so, again, i state: "I DO NOT USE WIFI" the real unfortunate part was getting disconnected from the agent that was handling

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57

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How to obtain dedicated upstream bandwidth for a particular device connected to Arris NVG 589

I want to live stream using OBS Studio [x64] and a BMD Web Presenter encoder via the plan I use with this equipment. The Upstream Sync Rate and Max. Attainable rates shown by Broadband Status are adequate, **if** I wasn't sharing the router with a dozen or so people at a time, who mainly use it to d

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340

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100% packet loss every 15mins

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri

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170

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Unlocking after deactivating and reactivating line

Hello, I have encountered quite the conundrum. Being inpatient in switching, I canceled my phone line. It was maybe around 10 minutes later that I learned that was a mistake. I quickly went to have it reactivated and it luckily was. Now I need to unlock the fun but I was told I need to wait 60 days.

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47

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Public wifi streaming issue

I work at a Big Box store that uaes ATT Public WiFi and can not stream Netflix, Hulu, Vudu, or play any game that requires wifi.  I can still download from play store and go on-line so I know it's working but every time I try to stream it trys to load for a while then says that, "internet is unavail

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93

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ATT sso issue

I changed from DIRECTV satellite to DIRECTV stream in December. DIRECTV satellite closed my account at the end of January and now I cannot logon to the DIRECTV app, hbomax or Yahoo email app. I can access email via the web page and the DIRECTV stream box works except for hbomax. DIRECTV support has

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76

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UVerse Nighthawk Directv

I am a current U-verse customer, also own a Net Gear Nighthawk M6 Pro. I keep the hotspot device in my RV but am thinking of moving it between the house and RV as needed and canceling the Internet service at home ($70/month saving). then if I switch from U-verse to Direct stream I will be able

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29

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How To Hard Wire U-verse ARRIS Wireless TV Receiver?

Network Residential Gateway Managed PoE Switch T1600G-28PS PoE security cameras Unmanaged Switch TL-SG1024DE V2 standard internet data, WAP's, PC's, streaming devices U-verse ARRIS Wireless TV Receiver (1 of 3)

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180

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Need Support Connecting to TV

Hello, I have been on the phone multiple times trying to get my TV connected. At one point, AT&T deleted all access to all my channels and have told me multiple ways to get connected, all of which do not work. At one point they said to make a new email because my old email "was used too much."

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65

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TV picture quality varies

I have an HD smart TV and am connected wirelessly to ATT internet. In the last few months, picture quality for streaming video, especially on Amazon, has been terrible. It's very fuzzy or pixilated. Sometimes it starts out that way and gets better, but not always. I find this most often with Amazon

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130

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Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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110

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Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

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42

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