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Business account overcharge - Despite 5 months of phone calls, overcharged $900 even after renewing a contract

I managed our building's small HOA and our contract was up for renewal in August of 2023. July 2023 ---> I called to renew and it was aligned and accepted: Ref ID: C34727672 September 2023 ---> I then noticed that my bill increased and it stated that I was no longer a contract customer so

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21

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At&t Note 10 plus 5G has little to no upload speed when running a speed test on mobile data (not WIFI).

My Note 10 plus 5G is very slow on mobile data. When a speed test is performed I get maybe 10Mbps download and 0.01Mbps upload. Is there a setting somewhere on the device that is limiting my network speed. This makes all apps run slow and makes me want to throw this $1500 paperweight in the lake. An

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427

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Network device prioritization over bandwidth

Is there any way to prioritize a device to avoid low bandwidth causing high ping on it?If so, what do I need to do it?If not, are there other ways to avoid high ping due to low bandwidth?

Questions

840

1

S20 Note Ultra 5G - Data Network extremely sluggish and non responsive

Greetings, I recently upgraded to a new S20 Note Ultra and I LOVE IT! Great fast phone. HOWEVER, when on the mibile network the data connection is horrid. Messages take forever or not at all to send. Websites are slow to load. Youtube videos are fine for a few minutes then take forever to buffer

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852

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iPhone 13 Not Loading ANYTHING

I have an iPhone 13 that I bought about 2 months after it released. I have had no problems until the last 2 weeks when every single website, app, or iMessage has trouble loading or sending. It's gotten so bad the "send as text message" struggles to send. I have an unlimited plan, I've switched b

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58

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High Latency using BGW320-500 in IP passthrough with ASUS GT-AXE11000

As mentioned in the title, I am regularly seeing issues with my ATT fiber performance. I see the same issue across many devices, wired and wireless. When I launch a new website, it takes several seconds to start loading, followed by instant load. Video calls have a delay in first connecting followed

Questions

460

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Issues with Group Texts not going through and coming in as Unknown or out of order and late

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

Questions

1.5K

5

Delayed Voicemail Notifications

I have an iPhone, and I don't seem to receive any notification at the time when someone leaves me a voicemail. Notification is often delayed by several days. For example, my partner just called me, and immediately after our phone call, I received 2 voicemail notifications that this same person had l

Questions

515

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iPhone 15 pro preoerder

So I preorder the iPhone 15 pro a few days before release. I’ve heard att stores have already gotten the 15 pro in store and been selling em. I was wondering why it takes so long for shipment. Says October 6-October 20th. I was honestly hoping for it to be ready for pickup for release day which was

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92

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router replacement

My ATT supplied router is very old and is unreliable. I would like a replacement free of charge.

Questions

175

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PS4 internet speed

My ps4 is running at 1/4th the speed my internet can run. I have been working on this issue for almost 12 hrs now. When you look up ps4 speed issues on the playstation website the last page says to open ports TCP: 80, 443, 3478, 3479, 3480UDP: 3478, 3479 But, when I try to open the port I get th

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396

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Several issues with new fiber line (Speed issue, router issue, WIFI issue)

We just recently moved over from Spectrum as soon as fiber was available in our area (Direct TV stream and Internet using a BGW320-505 gateway), and I'm seeing several issues. I apologize for the lengthy post. 1) I'm supposed to be seeing 1000 up and down (which I "do" on the smart home app whic

Questions

298

9

So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

Questions

174

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Haven't been able to unlock an old phone

I have been trying to unlock an old phone for the past week. Tried multiple times online, all I get back is "we are missing some info and cannot unlock your phone now" doesn't tell me what issue it is. Spent 45 min on the phone with customer service the other day only for them to tell me that it wil

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ATT u-verse Internet and TV speed slowing down

I am getting very disenchanted with U-Verse, it started the day it was installed, the tech used faceplate's and patch panels from other ISP I had leaving with the phone connection on one wall INTERNET on another wall and the TV line on a 3rd wall, there are wires all over my office.  He tore out my

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730

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Mesh system producing slow/inconsistent speeds

Hello, I have been trying to set up a new wifi mesh system to improve coverage in my house. However, the speeds I am getting from this new network are inconsistent and usually very slow. Occasionally, the speeds will rebound to where they should be, but this is infrequent and unpredictable. The cove

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1.2K

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2020 Internet max at 18Mbps?!

I currently have 18 Mbps internet in a household/community tailored towards military members cause of how close we're to the base. There are neighborhoods under a half a mile away that have fiber but this community does not. I literally can not do anything on 18 Mbps with 4-5 people in the house

Questions

456

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Trade in Fraud.

Since obtaining service with AT & T my service has been just about null, with poor connection, failed internet search, and not working most of the time, what's crazy is the phone will even say there is no DATA. because of these issues I have phone service that is hindering my ability to effectiv

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44

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5268AC Router - Not Getting Correct Speed

After unplugging the router and plugging it back, I am getting 20mbps instead of 50mbps that I should receive. When I checked the Advanced Device Configuration site, I saw under "Gateway Status" that there is "Battery is not present". Is this something that could affect the slow download speed that

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231

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ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

239

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