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No LTD

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.

Questions

 • Apple

558

3

0

0

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Swap out SIM Card

I have an HTC One that has stopping working, can I just go buy a used phone and put the SIM card from my HTC One into it? Assuming they both use the same size SIM cards.

Questions

 • Phone & Device Upgrades

4.4K

2

0

0

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Switching sim between phones

I oringally purchased an AT&T Samsung Galaxy S8 from AT&T and then got an IPhone 8s from Best Buy which I am currently using. I want to switch between the phones. I got another galaxy. can I switch the sim in between phones as I please without a fee or charge to my account?

Questions

 • Data & Messaging Features, Internet Tethering

211

1

0

0

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New prepaid connection

Since I do not have a US number yet and will be arriving on 26th August, how do I pre-order the sim from the website without a local number?

Questions

 • Plans & Features

37

2

0

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sim card question?

If i buy a phone from a friend or another store will it work if I put my AT&T Sim card in it

Questions

 • Other Phones & Devices

1.8K

1

0

0

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If I'm in a contract but a need a new SIM card for a different phone, will ATT give me one?

The phone is unlocked and I'm not changing anything about my service. The only problem is that my iPhone 5 takes a nano-sim (thanks Apple) and my new phone takes a micro-sim. What to do?

Questions

 • Wireless Account

34.6K

4

0

0

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Official Solution

Can Unused Phone SIM be Activated as a Tablet SIM?

Basically, I have some unused AT&T SIM cards, and I want to buy the $300/year tablet plan for an iPad. But picking up a new SIM card will mean a hundred-mile drive. Can I activate one of the unused SIM's I have on the iPad? Or more succinctly, are AT&T tablet SIM's and phone SIM's the sam

Questions

 • Phones, Tablets & Devices

151

17

0

Accepted Solution

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How to activate a BYOD phone with two IMEI's (2 sim cards)?

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

Questions

 • Phone & Device Upgrades

268

3

0

Accepted Solution

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

233

6

0

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Not AT&T Compatible

I am looking for a plan to purchase while working in the US and was planning on AT&T, and I am looking to bring my new Samsung A53, purchased in Europe, over as a BYOD. The compatibility check for IMEI is saying im not compatible, but both tmobile and verizon are saying my device is compatible f

Questions

 • Samsung

63

5

0

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AT&T Prepaid upgrade

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

Questions

 • More AT&T PREPAID Discussions

6.6K

6

0

0

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How to order a replaced SIM card online?

I am using AT&T prepaid plan. My SIM card stopped working recently, so I want to get a new SIM card. However, I am not in the US, so I can't visit AT&T store physically. Can I order a replaced SIM card online? I want to keep the same phone number. Thank you!

Questions

 • More AT&T PREPAID Discussions

36

2

0

Accepted Solution

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How to Re-activate/unblock a mobile phone number after getting a new SIM?

Hello, I suspended my mobile phone number due to having lost my device. I then acquired a new SIM at an AT&T store, and I would like to re-activate my mobile phone number, but cannot seem to find out how. What are the steps to re-activating a new SIM in a new device? Granted, I kept my ol

Questions

 • More AT&T PREPAID Discussions

26

3

0

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Bought a S21 Direct From Samsung and AT&T Does not know how to activate a new 5G SIM...

So I got my new S21 today. My old phone, an S9, is active with a standard 4g SIM.  The S21 came with a new AT&T 5G SIM.  There is no option on the activation website to input a new SIM.  You can add a new line with a new SIM, but you cannot update an existing line/account. 

Questions

 • Samsung

2.6K

3

0

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From Canada travelling to Arizona. I wish to buy a prepaid 1 month plan c/w 15GB for $40 USD. Can I get an esim for this before I leave?

I am travelling from Canada to Arizona in Nov 2021.  I don't want to pay for US Roaming Data from my Canadian cell phone plan.  I have an iPhone SE Gen 2 which has the feature of adding a esim.   I would like to buy a $40 USD prepaid package to use for the the 1 month that I am

Questions

 • Plans & Features

227

5

0

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AT&T PREPAIDSM 16GB 12-month plan and previous number

I am interested in getting the AT&T PREPAID 16GB 12-month plan. However, I would like to keep my current number so I was wondering if there is any way to move my current number to AT&T and use the 12-month plan.

Questions

 • Plans & Features

84

5

0

Accepted Solution

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Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

 • The Military Discount

154

4

0

Accepted Solution

Official Solution

Samsung S20+ eSIM

Does the Samsung Galaxy S20+ support AT&T's eSIM? I have a ATT Prepaid Plan now.

Questions

 • Samsung

1.7K

4

0

Accepted Solution

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unlock an old iPhone 2G

Hi I have an iPhone 2G (MB384LL/A) with an AT&T simlock. I would like to unlock it to use it in europe. Can anybody help to unlock my device? thx Regards Thomas

Questions

 • Apple

478

12

0

Accepted Solution

Purchasing a European iPhone 14 Through AT&T Store in The United States

I want to purchase a iPhone 14 Pro with a physical SIM card tray, but I am in the United States, I also have AT&T Next Up and want to upgrade my old phone through that service.I could easily order an unlocked iPhone from Europe, but I would then lose my benefits of Next Up and have to pay for th

Questions

 • Apple

39

2

0

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