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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

Questions

 • Phones, Tablets & Devices

315

2

0

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5G Service, Nokia XR20

I recently purchased a Nokia XR20, independent of AT&T. The phone is great.  No issues.  It is 5G capable but I am not sure if it is connecting to the 5G service in my local area.  I turned on the 5G preference in the options.  (I checked the map and I there is 5G in my area

Questions

 • Other Phones & Devices

1.3K

5

0

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Official Solution

Where to enter unlock code?

I requested and received an unlock code from At&T for a Samsung Galaxy S7. I put a Verizon sim card in the phone, but did not receive a prompt to enter an unlock code when I turned the phone on. I tried to enter the unlock code in the phone dialer, as directed in the instructions I received from ATT

Questions

 • Samsung

424

2

0

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SIM card to micro SIM card

Hello,I was not sure where to ask/post but I thought that this might be the right place. So i recently ordered a new phone (LG G3) off of Amazon (I also renewed my contract with at&t through them which helped me get a discount on the phone).  After I ordered it, I realized that it takes a micro SIM

Questions

 • Android

5.2K

5

0

0

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

 • Other Phones & Devices

62

2

0

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Factory Reset does still unlocked the network?

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

Questions

 • Samsung

854

2

0

0

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query about sim card for laptop

We have two phone lines and unlimited data. What is involved in getting a sim card to put in a new computer?

Questions

 • Other Phones & Devices

78

2

0

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It is not possible to unlock the device due to the site not working

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

Questions

 • Apple

313

2

Accepted Solution

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Why would you lock my phone?

The main reason I bought my Iphone 5 from Amazon as an unlocked phone, was because I never wanted to deal with a company locking my phone. I had been using a SIM card that I got as a pre-paid plan from AT&T (I think they call it a GoPhone SIM card), and everything was working fine. I've now moved to

Questions

 • Apple

11.8K

74

0

0

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Purchasing unlocked phone

So I have been a customer with ATT forever (seriously) and I currently own the Lumia 920 Windows Phone, I can't stand this phone. We all know HTML5 is best and flash on Andriod is no longer supported etc. - but no one is changing their websites and no one is creating apps for this windows phone  - s

Questions

 • Android

3.4K

6

0

0

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

 • Phones, Tablets & Devices

610

8

0

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Change from a PREPAID plan to a non-PREPAID wireless plan

Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

Questions

 • Plans & Features

148

4

0

Accepted Solution

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Can I retrieve an old prepaid At&t number?

So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

Questions

 • Phones, Tablets & Devices

58

2

0

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Does ATT allow two cellular plans on one eSim?

I know the iPhone 13 Pro is capable of storing multiple accounts on one eSim. My question is, does AT&T allow this?  In other words, could I have my normal U.S. plan with AT&T alongside a local European account I would add when overseas, and switch back and forth between the two withou

Questions

 • Device Features

572

8

0

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SIM to eSIM conversion

I have an iPhone with a nano-SIM. Is it possible to convert it to the eSIM on my phone (as in the number/plan on the nano-SIM would move to the eSIM)? If so, how?

Questions

 • Apple

22.7K

4

0

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Lost SIM card, how do I keep same number?

Hi, my brother lost his sim card while he was cleaning and may have thrown it away. We were wondering if there is a way to keep his same phone number? He is on a shared two line account with my mom if we have to call customer service

Questions

 • Phones, Tablets & Devices

99

6

0

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Lost my go phone. Can I keep my number?

I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

Questions

 • More AT&T PREPAID Discussions

6.2K

1

0

0

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sim card question?

If i buy a phone from a friend or another store will it work if I put my AT&T Sim card in it

Questions

 • Other Phones & Devices

1.8K

1

0

0

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Using a Verizon iPhone 5 on ATT, while signing up for a new Android phone

I switched from ATT to Verzion a couple of years ago and, after moving into a new house, I'm finding my Verizon service is crap and I'm ready to move back to ATT. I currently have a (Verizon) iPhone 5.  I am thinking of taking the opportunity to sign up for a new ATT account and trying out an Androi

Questions

 • Other Phones & Devices

52.5K

11

0

0

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Switching sim between phones

I oringally purchased an AT&T Samsung Galaxy S8 from AT&T and then got an IPhone 8s from Best Buy which I am currently using. I want to switch between the phones. I got another galaxy. can I switch the sim in between phones as I please without a fee or charge to my account?

Questions

 • Data & Messaging Features, Internet Tethering

218

1

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