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Sim

I just bought a sim but unfortunately I won't be using it and I can't remember if the store attendant mentioned that if they activated it, can it be activated even though its not been put on a device yet. Because I don't know if im gonna have to pay for the monthly fee. Note: the sim has not bee

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46

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Orange and White GoPhone SIM Lock

Hi all,I have the new Orange and White AT&T GoPhone that was Activated 10/2/2011 and I had a picture from my old phone (RAZR V3XX) that I wanted to MMS to my e-mail address and it said Check SIM every time I tried to get into it. My dad just got the new iPhone 4S today and I was going to use his iPh

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7.1K

8

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galaxy s 4 sim card error

I am using go phone with at&t, and all of the sudden, my phone says that my sim card is not inserted. So i went to AT&T to check it out. I changed my old sim to new one but my phone is sitll not recognizing the sim.  What should i do

Questions

3.3K

7

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Receive SMS code via email

I have an AT&T phone that’s locked to the carrier. I have to wait 6 months to submit an unlock request. The unlock request will send an SMS code to my phone number to complete the request. In my situation, I won’t be in the USA during that time so my carrier won’t be in service. Is it possible t

Questions

70

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New or Old sim?

I recently replaced my old Samsung Galaxy 8 with an s10e. The phone came with a new sim card, and the directions said to use the new sim card, otherwise some features may not be available. I put what I thought was the new sim in the new phone and did the activation. It doesn't work - No Sim Provi

Questions

200

1

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weird text in an email instead of the unlock link...even though I got approval code

I submitted to have my phone unlocked and got the approval code and a link through text and it worked fine. I then submitted for my husbands phone to be unlocked and instead of a text he only received the email with the approval code........but the link appears to be corrupt? I submitted a second ti

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34

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How do I get the correct unlock code?

Hello. I got a unlock approved but the code they gave me has numbers & Letters. The code is supposed to just have numbers not letter & numbers I'm trying to unlock my Motorola Z9 How can I get the correct code?    

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448

1

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Can you use a Cricket SIM card for a Samsung SGH-A687

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th

Questions

61

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Sim puk

Phone is asking for sim puk and new pin code don't know the info

Questions

216

2

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

338

1

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Getting a message that says I have no data availible, but I already purchased pre-paid data.

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

Questions

1.2K

1

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Plugged new SIM into old phone, now my new SIM doesnt work in my new phone

I got a refurbished Samsung Galaxy S9 because my old phone is being discontinued for the 5G network upgrades. With this phone came a new SIM card, plugged it in the S9 and worked fine with service. Out of curiosity I plugged in the new SIM card into my old phone to see if it would also get service a

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1.2K

3

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Using a prepaid phone to facilitate changing 20-yr-old cell phone number

ATTN AT&T Customer Service staff or other knowledgeable community member:   My family and I have been w/ AT&T Wireless since 2002 when we moved from Louisiana to Alabama. We returned to Louisiana 9 years ago, and I've been content to keep using the 205 area code number from Alabama...until now. I'll

Questions

106

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Why won't the website let me unlock my iphone 7?

Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help

Questions

134

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PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

126

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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329

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Closed

Dual SIM Technology – Information From the AT&T Community Team

Have you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!   What is dual SIM? Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one

Questions

7.1K

3

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Daughters new phone deactivated son's number

My daughter got a new phone (iPhone 14) that used my son's phone's (iphone 13) upgrade eligibility. As a result, when her phone was activated, it deactivated my son's. Now it looks like we have two of the same phone with different numbers, only his number isn't active on his phone. How can I fix thi

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36

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Help with Dual SIM while Abroad

Looking for help with my set up for Dual SIM while abroad in the EU. Here are the details: AT&T account is on the eSIM Have a Swedish physical SIM I only want to use the AT&T line with WiFi calling and never activate the international day pass I also don't want to lose calls or tex

Questions

1.6K

16

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Need iPhone unlocked for eSIM use

We didn’t realize new iPhones didn’t have SIM card slots and now we’re in a foreign country and purchased an eSIM through sakuramobile but it’s saying we cannot access it until AT&T unlocks our phone, but of course calling customer service would rack up a huge fee and their daily foreign country

Questions

99

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