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Spam Text & Fraudulent Email - Things to Know From AT&T

Protect Yourself From Fraud And Theft There are many ways our data and personal information can be used. There are many ways that bad guys can use that information if you do not keep it safe.  AT&T can help with that. We are dedicated to helping protect you, and helping you protect yo

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9.3K

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AT&T "maintenance reminder

I have received several reminders over the last month from AT&T Yahoo Mail to update accoint or lose access to our sbcglobal email. I don't think this is legit, can someone verify? Thanks

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123

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What is SpinMaze or SpinMaize

I discovered a yellowish icon on my ZTE MAVEN 3 phone this morning, think it said SpinMaize or SpinMaze. I looked in my Settings-->Apps list and could not find anything by that name. I held my finder on the icon after to select "Remove" but it disappeared from the phone desktop by itself. I can't

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560

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AT&T Call Protect and Personal block list

I am currently using AT&T Call Protect. Can you tell me if a number added to my personal block list is still able to leave a voicemail? I recently switched from Sprint where I had the ability to block a number and they were unable to leave a message.

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499

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Change cellphone number harassing calls

I keep getting harassing calls I'm getting spam hang ups

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8

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Using my own router

The apartment I am moving to has AT&T fiber as an option. I want to know if I have the option to use my own router because the 2 in 1 models I have used in the past from AT&T have had problems with down times and other customization.

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337

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Someone is using my email

Hello, I have received this mail on gmail but I do not use any of AT&T services. How I can stop this person from using my email with his AT&T account?

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137

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HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

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457

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I received an emailed receipt for an iPhone purchase that I didn't make

My wife received an email of a receipt of an iPhone purchase in another state. It was purchased under my name I can search the order number and I have the phone number attached to the account.  I am trying to ascertain if it is a phishing attempt or a fraudulent purchase in my name.  I

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62

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limiting account access for additional users

I am the primary account holder and have 5 lines on my account. How do I limit access to the account for everyone but myself?  I am okay with them accessing their own information, but not billing or the information of the other users

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315

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Disable remote access to network

I have just finished hooking up my router to the BGW320-500 gateway, enabled passthrough, and disabled wifi on the BGW320-500. The last step I would like to take setting up the network is to disable as much remote access/admin as I can.  I believe that doing so improves security as it reduces

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234

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Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

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665

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Can't login to email

I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad.  It’s very frustrating.  I can’t use the yahoo icon on my IPad as it tries to take me to an

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84

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AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

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662

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Needs working cellular data to work

My active armor mobile has up dated I set it up now it’s saying I need an active cellular data connection to work. I have that and it still pops up . How do o fix this?

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416

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Prreqcroab.icu continues to pop up as blocked from different devices on our network

Hi, I looked this site up and it shows as a high risk/scam/low trust level site but no one is consciously going ther. Is there some hacking attempt going on? AT&T Smart Manager blocks the outbound attempts thankfully but how can I ban this entirely? Or find out what’s causing this? I no

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6.1K

31

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I need to disable or uninstall at&t internet security manager

When I use AT&T smart home manager, I am unable to disable Internet Security

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5.5K

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att.net email lockout, how to add recovery options

Could not access email, got a screen that the password may be compromised. This email was setup 15 years ago, none of the current recovery options were in use at that time, so no recovery options were ever configured.   After several support calls, we were told to open a myemail account r

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24

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Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

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358

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Suspicious email -- from an att.net account. Any chance this is legitmate?

Got an email from address "[email scrubbed]". Has the "Currently - From AT&T" and "Yahoo" logos at the top.  Tells me I have been ignoring messages to upgrade my email address, and that my address ([email scrubbed]) will stop receiving emails in 48 hours if I do so.  Naturally, there

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591

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