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Trying to reset sub-account password but getting account linked message

When trying to reset my email sub-account password via the main account menu, keep getting "This sub-account is linked to an AT&T Access ID. You don't have permission to edit the password for this sub-account." How can I change the sub-account password? Seems alot of folks have asked this over t

Questions

 • AT&T Internet Security

107

1

0

Logging Into Email

1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the

Questions

 • AT&T Internet Security

53

1

0

Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Questions

 • AT&T Mail Login & Security

64

2

0

Why won't my email accept my password??

My att email does not accept my password and asks me to change it every few days. If I don't select "Keep me signed in" I have to change it several times a day on all devices if I logout on any one device. . I use Chrome on my PC, Samsung email on my Galaxy mobile device and Galaxy Tab. How do I fi

Questions

 • AT&T Mail Login & Security

52

0

0

Deleted account to solve password problems and can't restore

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete

Questions

 • AT&T Mail Login & Security

29

0

0

sbcglobal account has not synced since August. Multiple calls to support lasting hours still have not resolved the problem

My SBCglobal account will not sync. It will not let me reset the password. I have made multiple calls lasting hours. None of the steps I was directed to do allowed me to get into the SBCGlobal account that ATT froze. In fact one of the steps, clearing my cache, cookies, history etc, really fouled

Questions

 • AT&T Mail Login & Security

54

3

0

Cannot access my SBCGlobal email account.

I am locked out of my sbcglobal.net account. I have tried to reset my password, tried my challenge questions and have called every number, but a week later, I still cannot access my account.  I am wondering if it has been hacked.  I know what my password and my challenge questions are

Questions

 • AT&T Mail Login & Security

72

1

0

phone requires password to open and shut off

phone needs password never had one in 6 to 8 years but today I need one Where do I get it on my phone or someplace else

Questions

 • Android

27

3

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

96

1

0

Password lockout, ongoing problem

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

Questions

 • AT&T Mail Login & Security

42

0

0

Sonim XP8 PIN problem

I purchased a used XP8 from my ex-employer. The person who had this phone has entered a PIN number that no one knows. I have tried the suggested method for forcing a factory reset, however, when I get to the "No Command" screen, pressing the power and volume up buttons do not do anything and the pho

Questions

 • Android

90

3

0

Buying a new phone

I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?

Questions

 • Apple

29

1

0

Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

 • More AT&T PREPAID Discussions

25

1

0

Bellsouth Account Stolen

Someone changed my login ID and password on my email account and I can no longer login.  Who can I call about this issue?

Questions

 • AT&T Mail Login & Security

33

1

0

Need to reset pacbell.net email password

I have an email account that stopped working a few weeks ago.  It was one of my sub-account emails.  I need the password reset.  The "password reset link" support sent did not work.  Need it done with urgency.  Who can help me out?

Questions

 • AT&T Mail Login & Security

155

5

0

Looking to access an old @sbcglobal.net account

Hi all! My mother used to have an @sbcglobal.net email address some 15 years ago. We just remembered it and were wondering if we could access it again and revisit some of the old stuff sent from and received there. I'm not really sure where to start, we don't have the password and we haven't l

Questions

 • AT&T Mail Login & Security

30

1

0

I cannot access my SBCGLOBAL account. AT&T please allow temporary passwords over the phone!

AT&T, please help us log in to our emails! Much to my disappointment, I called Technical Support to help me access my sbcglobal.net email, and I was told they cannot help me with this issue. I was told that since September 1, AT&T no longer allows Support to give temporary passwords over

Questions

 • AT&T Mail Login & Security

231

11

0

Sub-Account: Edit Profile Details

How can I change the password on a sub-account? I have had sbcglobal.net email sub-accounts for many, many years that are still in use. One of them never wrote down their password. Now they need it.  I'm on the Sub-Account: Edit Profile Details page. I see my Account Owner name and number,

Questions

 • AT&T Internet Security

322

2

0

Recover bellsouth.net email

I have forgotten the password to my email address [email scrubbed].  That account was created when I was very young and I do not remember the security question answers.  ATT bought out BellSouth but the bellsouth.net emails still exist.  I would like to have my email back.  What can I do to recover

Questions

 • AT&T Mail Login & Security

195

1

0

Logging in to Email

I need help logging into my email. I have tried the forgot password route and when I put in the information it gives me the error “hmmm we don’t have the information needed for this account” with no other option to get back into my email. I have tried calling and chatting and it has been very unhelp

Questions

 • AT&T Mail Login & Security

27

2

0

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