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Internet 18 & Future Availability

I'm moving into an area where, according to both the availability tool on the website and the customer service line, Internet 18 is the only service that is available. As a result, I have a few of questions that the customer service rep I talked and the rep at the retail store was unable to answer:

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how to add a printer to home network that requires a wired connection?

router bgw210 is the router and the printer is a HP officjet 6310... any suggestions or a link to instructions would be greatly appreciated. thanks

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227

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Can I add a wireless access point to the MR1100? To extend coverage in home.

I have an unlimited data plan AT&T with a Nighthawk LTE Mobile Hotspot MR1100 and it works okay, but the coverage inside the home is limited physically due tot he location of the hotspot. Is it possible to add an AP elsewhere in the home to extend coverage? I've done this with other wired router

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210

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Why I feel AT&T doesn't care about me

I bought a pre paid phone for ATT when we were moving into a new area so I could test the service. The agent sold me the prepaid phone I picked out and put it on a post paid account without my knowledge. I didn't find this out until after the 14 day return period expired and so I was stuck. Once I r

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177

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New SIM came with Samsung Galaxy S21 Ultra 5G 512 GB no mobile network (stuck on "connecting")

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

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589

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Wi-Fi Not Working On Smart Device - Help From AT&T

Don’t Sigh, Fix Your Wi-Fi! Was your Wi-Fi on your device working before? Did it stop working? Are you having trouble setting it up on your device? Not to worry, We have some tips that will help get your device connected!   Unable To See Wi-Fi Network If you were connected to Wi-Fi in the p

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Can I upgrade my wireless home phone base? I use the ZTE WF721

Hi - I'm having issues with connectivity on my wireless home phone base. Can I upgrade the base to something newer? Is this wireless home phone service still available and supported on newer networks? I've had this phone base for over 4 years.

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986

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Reliability of Fiber Internet

Our neighborhood just got cables for fiber internet. They have a box at the end of my backyard, but the fiber has not been connected to my house from that box yet.  I have comcast internet and it is very reliable.  I am considering getting the AT & T fiber internet 500 plan.  How

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463

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Problem using a former Verizon phone for a temporary replacement

I have recently sent my wife's Samsung S21 Ultra for repair. I placed her SIM card in an LGV10 from when I was a Verizon customer. The phone initially displayed a message that the SIM card was not a Verizon card. The phone is not locked (she visited a Verizon store this AM) and it will allow her to

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When will I be able to purchase AT&T Fiber?

ATT came through my neighborhood and installed fiber infront of all the houses, when will I be able to purchase it? They just finished my neighborhood the other day.

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email went goofy tonight

I use Thunderbird and replied to an email I received to my sbcglobal account. It sat for a minute after I hit "send" then came back and said my outgoing password was wrong. Nope. I even used the key code when I set this account up a month ago, and have not had any issues. So I go directly to the sbc

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70

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Cant connect to a specific server from my home network

Hello I use a cloud based software that requires I connect to a specific server. But when I try to connect I get an "unable to connect to server" message. I am not having any other online problems and I've already tried restarting my gateway and rebooting my computer and trying different browsers

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394

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Att helped me unlock my used but new to me cricket moto pure sim won't work still

Please help asap it's been a month of no phone besides wifi lol HELP

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275

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Wired only DSL modems compatable in 2021? [Answered]

(Edited per community guidelines), Curious about using an older wired only (non-wifi) modem with AT&T DSL (Internet 18) service. Can they still work, be configured? 

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543

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Help with “AT&T DSL/U-verse DNS Request Form”

Hi, I want AT&T to delegate reverse lookups to my existing DNS server. I am a residential fiber customer with a /29 static block. I don't want them to store the PTR records, I want them to point to my name server, so I can manage the assignment of names. However, the request form requires PTR i

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559

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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48

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

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How to set up BGW320-500 so that I can use my Netgear Nighthawk RS6900 router.

We just had a BGW320-500 installed and I want to be able to use my Netgear router. I am not sure what I need to do to be able to use it. On a side note both pieces of equipment are using 192.168.1.254. Right now that is pointing to the BGW320 which means that I am unable to access the admin screens

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7.1K

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Are ATT iPhone 13's universal devices and could work with any carrier?

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

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1.1K

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BGW320-500 Passthrough Connection Assistance

I just got ATT fiber installed to the BGW320-500 Gateway. I'm wondering if there is an advantage in using my ASUS RT-AX58U for the wireless connections. Also if I use the passthrough method, should I connect the ethernet clients to to BGW320 or to the ASUS router? Thanks

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