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My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f
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More AT&T PREPAID Discussions
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I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie
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Android
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I have been trying to request an unlock for two weeks now and every day I see the same error on the site "We're having technical issues right now. Please give us a few minutes to sort it out, and then try again."
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Apple
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I just changed from Verizon to ATT. I am trying to set up visual voicemail and it said I cannot until I give it phone permission which is already selected. I de and then reselect and then get the same message or the app closes. Can't get chat support since they are so busy. I have a Samsung S22.
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Device Features
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Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which
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AT&T Mail Login & Security
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I'm from sri lanka. There is a website called ikman.lk which we can create adds to sell something on sri lanka. Yesterday I saw a add which is selling a MacBook with an unbelievable offer. I messaged with that seller. He said he is at&t seller man and sent some photos of your company too. Is the
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Other Phones & Devices
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I bought an international travel addon but it has been applied to my primary number, but I need to use it with my secondary number of my family account. What can I do to change it? Thank you
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Plans & Features
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How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it
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Apple
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Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b
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Wireless Billing
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If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he
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Apple
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I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?
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Account & Usage
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Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device
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Other Phones & Devices
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Your a͏c͏c͏o͏u͏n͏t͏ is on hold. We're having some trouble with your current billing information. Re͏͏c͏͏o͏͏v͏͏e͏͏r͏͏y͏͏ y͏͏o͏͏u͏͏r͏͏ a͏͏c͏͏c͏͏o͏͏u͏͏n͏͏t͏͏ i͏͏m͏͏m͏͏e͏͏d͏͏i͏͏a͏͏t͏͏e͏͏l͏͏y͏͏ c͏͏l͏͏i͏͏c͏͏k͏͏ l͏͏i͏͏n͏͏k͏͏ b͏͏e͏͏l͏͏l͏͏o͏͏w͏͏: http://page-restart.us:[email scrubbed]/k
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Tones, Games, Videos, More...
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I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022. Please follow the link below to update your account : New Version &nb
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AT&T Mail Features
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I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?
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Account & Usage
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There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make
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Wireless Account
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I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page. When I login and provide my email address it takes me to another login page where I have to enter my user id. I enter my user id and password and am ta
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Community lounge
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So, my phone is around 4 years old, and it is the iPhone 12. So apparently my phone now has a passcode, but I never put one on. my phone updated and I can't get into my phone due to the code. I was wondering sense it is a prepaid phone if i am able to swap for the same phone and put the sim in. wil
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Phones, Tablets & Devices
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When sending emails to bellsouth.net or att.net email addresses from my company domain only, I get the following kickback message: "Requested gave this error. Requested action not taken, mailbox name not allowed" My company domain is zevcohen.com. We are not on any email block lists that I can fin
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AT&T Mail Features
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I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it
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Apple