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Service interruption

I have been a customer for years, years, years. A message use to come cross the tv reminding a payment due. I ran into a hard ship & these people had no sympathy. Now if you're a month behind they cut your service won't allow payment arrangements until past due is paid. Thanks for your no loyalt

Questions

 • U-verse TV Account

36

1

0

bundle service

How or is it even possible to bundle tv, internet, and wireless? Im trying to switch from verizon but want to see about bundling all of my services first. i can't find a option to bundle all three.

Questions

 • Account Features

54

1

0

Closed

False charge for ATT DirectTV

Hi, I might be in the wrong forum. I can't find a category for this. Experian shows an unpaid debt from ATT DirectTV, for around $700.  I confirmed with ATT themselves that I've never had DirectTV, but Radius Global Solutions records it as a debt. Experian disputed the claim for me, b

Questions

 • Watching U-verse TV

75

1

0

Hot spot

What effect does Alexa have on hot spot data usage?

Questions

 • Other Phones & Devices

34

1

0

Closed

U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!!

I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returne

Questions

 • AT&T Internet Account

75

11

0

AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

 • Wireless Billing

45

2

0

Military discount

My father stay with me and he is a Navy Vet do we qualify for military discount.

Questions

 • The Military Discount

93

2

0

Will Be Disconnecting Service Soon If No Resolution

I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered

Questions

 • Wireless Account

173

2

0

Experts are non existent!

Get people who actually have the guts to say that the service att provides is trash compared to Verizon, especially when it comes to gaming. Latency is all one needs to know about in order to expertly explain that what u bought/planning on buying is garbage.

Questions

 • AT&T Internet Plans

116

0

0

Addresses need to be serviceable

Hello, I'm a builder and just got done building 11 homes in an area where ATT & DirectTV service is across the street and on both sides of our small development. We have also ran conduit to the pole which has both ATT & Comcast. We use and recommend ATT services to our individual homes which typical

Questions

 • AT&T Internet Installation

28

0

0

Dysfunctional Company

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Questions

 • AT&T Phone Installation

58

3

0

Service address is not correct

I had my directv service moved and added AT&T fiber optic internet to my new location in Dec. 2018. I wanted to upgrade my receivers back in Feb. 2019 but was told my service address was still at my old house. I have been calling AT&T ever since to get my address updated and its been nothing but a h

Questions

 • AT&T Internet Account

37

1

0

It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

8.6K

12

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0

How is AT&T conected to Directv

What is the connection between DirecTV and AT&T?

Questions

 • Landline Phone Features

28

2

0

Anyone switched to Direct TV from Uverse? Any thoughts on the switch?

I'm contemplating making a switch from U-verse to Direct TV, but I'm not sure if it offers me any advantages.   We have almost every channel U-verse offers now, and it seems as though trying to get the equivalent from Direct TV may be a bit more expensive.   Can anyone weigh in on what they think th

Questions

 • 2017

49

1

0

0

Closed

There’s a problem with this channel

I’m 8 minutes into Rob Schmidt on Newsmax and all of a sudden the feed goes dead. What the heck is going on? Censorship? What could the cause be?

Questions

 • Watching U-verse TV

49

1

0

Getting into a Fiber/DTV/Cellular bunble

Existing cellular customer.  I believe I went about getting into a AT&T Fiber/DirecTV bundle the wrong way.  My original intention was to bundle DTV/Fiber Internet in order to get the "$39 off Internet for Life" promotion.  I signed up for AT&T Fiber (installed on 2/11/2017) alone with the intention

Questions

 • AT&T Fiber Account

311

1

0

0

What is going on with the sign in?

Rebooted my U-verse box, as I get wireless service via AT&T. All was well until my tv showed a direct tv login screen. The email on file I have no access to and don't know password or security Q answers. Spoke with both companies and direct tv doesn't have my number associated with an acct, trie

Questions

 • Community lounge

47

2

0

Closed

Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

Questions

 • U-verse TV Account

60

1

0

Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

 • Watching U-verse TV

56

0

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