Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.2K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

So no joy on using a router behind the 2Wire with more than 1 IP?

So thing were working "decently enough" when I was using a Netscreen 50 with 3 static IPs, 1 of them being mapped.It would get a few time out remoting in, which I always though was due to my TOE card, till now. I changed out my Netscreen to a Cisco 851w and all heck broke lose. I was getting time ou

Questions

2.2K

5

0

0

Accepted Solution

Official Solution

Traveling to Dominican Republic...need help!

My sister has a Samsung Evergreen Messaging Phone. She will be traveling to the Dominican Republic on vacation for a week. My question is, what will she need to add to her plan before she travels in order to make calls, text and send pics back to the U.S.??   TIA

Questions

6.7K

3

0

0

Accepted Solution

Official Solution

When will we get fiber internet

I would like to know when fiber internet will be on my street. There are people 2 streets over that currently have fiber internet. I am paying the same amount for 10m dsl that they are paying for 300m fiber. There seems to be no rush to get fiber to customers like myself.

Questions

202

1

0

Accepted Solution

Official Solution

Get Ready for Season Premieres: Channel line-up, DVR, PPV

Fall season premieres are on their way!   Channel Line-up Unsure of what channels your favorite shows are on?  Check your channel line-up by zip code Use the U-verse guide to check channel line up and program schedules   DVR Back to School season doesn't mean you have to miss your favorite TV show

Questions

3.9K

2

0

0

Accepted Solution

Official Solution

iPhone upgrade but switching phones

I currently have an LG CU515, my wife has an LG C1500.  I have upgraded her line to an iPhone, but want to keep that for myself and give her my old LG.  I haven't received the iPhone yet.  What do I need to do to end up with the iPhone as my line and the LG CU515 as hers?

Questions

4.3K

1

0

0

Accepted Solution

Official Solution

Simpler way to use a DVD player?

Hello! I've been helping my mother program her controller. Unfortunately, while I've got the grey U-verse remote to pair with her DVD player, in order for her to access it from watching something on U-verse, she needs to 1. press the TV button, 2. press the TV input button to go to Input 1, 3. press

Questions

4.9K

3

0

0

Accepted Solution

Official Solution

Problems with the phone on Sony Ion since update to ICS

I recently updated the os on my Sony Ion to ICS.  After the update it was glitchy.  It used up the battery very quickly, and ran much slower.  But it did still work.  I could send and receive calls and texts.  Well, for two days I could.  Then the phone shut and would not charge from the wall charge

Questions

2.7K

3

0

0

Accepted Solution

Official Solution

AT&T's response to the recent flooding in Southeast Texas

Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Southeast Texas.   For the very latest information, please refer our AT&T Disaster Respons

Questions

1.5K

2

0

0

Accepted Solution

Official Solution

Things to Know when Combining your Bill

  Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date

Questions

22.8K

15

0

0

Accepted Solution

Official Solution

If you block a phone number, how is the party still able to leve a voice mail?

Ok, let's try this AGAIN! if you block a phone number, how is the blocked person still able to leave a voice mail? That doesn't make sense! What if the person is harrassing you?

Questions

44.7K

14

0

0

Accepted Solution

Official Solution

TV Guide

When checking an up coming programin the Channel Guide, I have noticed that the synopsis, (what the program is about), does not stay on long enough to fully read. It may switch to who the stars are and then to "when first aired". The latter 2 stay on longer than the synopsis which to me is more impo

Questions

4.6K

6

0

0

Accepted Solution

Official Solution

MGM tv, Sony Tv in favorites

Have the HD Premium tier with Redzone etc. I have added to my favorites MGM and Sony channels, but when I list my favorites they do  not appear. Redzone shows up. This on a VIP1216 STB. The channels show up ok in favorites on my other STB's. Do I need to reboot the STB to get them recognized?

Questions

1.2K

4

0

0

Accepted Solution

Official Solution

Why won't ATT take back the iphone 11 pro without requiring it be paid off in full?

This is strange to me because my iphone 11 pro has always been a problem.  Sometimes, I watch the screen show a call coming in, but no rings or vibration even with sound switched on.  I went to upgrade, ATT is requiring I pay it completely off and then I can upgrade, while my daughter who is on my a

Questions

258

8

0

Accepted Solution

Official Solution

Microcell green 3G light blinking after 1 year - no resolution. Looking for suggestions please.

Hello folks! I have zero bars in my house so got a microcell.  Worked great for over a year.  Went on vacation and returned to find my 3g light blinking (all other lights solid green).  I've been through AT&T support for 3 weeks and we can't get a resolution.  I can't even activate it anymore.   I'm

Questions

26.7K

45

0

0

Accepted Solution

Official Solution

Error 500 when viewing details in AT&T Mobile Purchases & Downloads

I found that I've been charged 2.99 for accidentally opening the pre-installed Where app on my Android device. After finally figuring out that I have to cancel it on the AT&T website, I find that I keep getting this message when I click on the application I want to cancel/challenge:We are experienci

Questions

9.3K

4

0

0

Accepted Solution

Official Solution

Forwarding incoming calls

Is it possible to have incoming calls to my LAN line forwarded to my hotel room while on vacation or to my Verizon wireless cell phone?  Thanks!

Questions

23K

4

0

0

Accepted Solution

Official Solution

can login to email on one computer but not the other

I have two Toshiba laptops running Windows 7 Home and IE9 that were purchased at the same time and are as identical as possible.  Both laptops function fine on the Internet using the AT&T wireless router for web browsing, wireless printing, etc.  Only problem is that one laptop will login to AT&T em

Questions

6.5K

4

0

0

Accepted Solution

Official Solution

Gateway Password, Network Name, SSID Password Changes/Resets

Securing a wireless network with an AT&T-provided gateway  >  personalize your support

Questions

9.6K

1

0

0

Accepted Solution

Official Solution

Closed

Wireless: Understanding Your Bill/Helpful Links

Wireless:   Easy-to-Read Interactive Sample Bill   Understand Your First Bill   Prorated Or Partial Charges On Your Bill   How Rate Plan Changes Affect Your Bill   How Are The Taxes And Surcharges On My Bill Determined?   View Bill

Questions

38.9K

1

0

0

Accepted Solution

Official Solution

What AT&T smart phones have the ability to shut off cellular data?

Hello everyone.  Does anyone know what smart phones on AT&T's network have the ability to shut off cellular data?  I know the Apple iPhone has this ability.

Questions

4.4K

3

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.