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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

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 • More AT&T PREPAID Discussions

123

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0

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PLEASE PLEASE HELP!!! ACCOUNTANT DESPERATE TO FINISH HER CLIENTS CASE FILE - NEED TO ACCESS PUK Code to iPhone so I can log into my account

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

Questions

 • Apple

97

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0

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Data usage high when on WiFi

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

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 • Wireless Account

47

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0

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Your Yahoo Webmail Will No Longer Be Imported using POP - What It Means

  Hi all,   We understand there have been a few questions regarding the notifications you have been seeing regarding how your email will be imported from 3rd party email providers to your Yahoo Webmail. Not to worry, your email address will remain active, that will not change. What will

Questions

 • AT&T Internet Security

20.3K

13

0

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AT&T Help - Instructions for Trade-In Issues

@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac

Questions

 • Phone & Device Upgrades

433

2

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Bought an iPhone which is carrier locked. Unable to use the phone here in India

I am an iPhone user from India and my colleague bought me an iPhone 11 pro max from a Pawn Shop in the United States for a hefty amount of $900 USD. I tried to apply for an unlock request but I was surprised to see an error message that the phone is reported lost or stolen. I am stuck with the phone

Questions

 • Apple

182

2

0

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New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

 • Account Features

205

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0

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Cell booster and Cell Booster Pro

Are the new Cell Boosters going to be available before February 2022, before you cut service to the MicroCells? FYI: I can NOT use WiFi calling feature due to my main internet is Satellite and my Frontier internet is only fast enough to serve the MicroCell.   The new Cell Booster look just l

Questions

 • AT&T Cell Booster

1.1K

16

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If I buy a used iphone that was already used with atnt, do I have to pay for activation

I have a SIM card of an iPhone 7 that is paired to my parent's plan. They got the phone basically for free, so they pay for the phone every month and then they get the account credit for that payment right back making the phone essentially free as long as they hold onto it. Im looking for a new phon

Questions

 • Apple

253

2

0

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AT&T Device Unlock Help - Solutions & FAQS

Learn what you need to do to unlock your device and the requirements To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first.  Below you learn which set of keys you'll need before

Questions

 • Other Phones & Devices

145.6K

337

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Why is ATT disabling visual voicemail on Pixel phones?

So my girlfriend just got her brand new pixel 3, unlocked straight from google. We have friends who are on Verizon who also did the same (went the unlocked route, and bought directly from google as well.)  However, in the dialer app, we noticed something strange: our friends phones had a dedicated t

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 • Data & Messaging Features, Internet Tethering

27.2K

80

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The All New iPhone XS Max - Order Now With AT&T

Brilliant. In every way.     iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock yo

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 • Apple

22.2K

6

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0

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The All New iPhone XS - Order Now With AT&T

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

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 • Apple

24.4K

2

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Apple Watch Series 3 with Business Acct iPhone

Is it true that my new Series 3 Apple Watch cellular plan can’t be on a personal plan but link to my business-paid phone?!How are Apple and AT&T going to handle all your Premier customers like me whose iPhones are paid by my company? This is a huge problem at my company alone (120,000 people)!

Questions

 • Apple

8.8K

14

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Military and BYOD

Hello! I was wondering if Military famlies could get the discount of the ATT Unlimited Extra plan along with Bring Your Own Device.  Also, on BYOD when its says that there is no contract, it means there is no contract for the phone lines if you get wireless correct?  Or is it just for the

Questions

 • Wireless Billing

394

1

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Wi-Fi calling on prepaid plan

Currently in Canada and using a compatible device (iPhone 13 Max) and eSIM but cannot seem to get Wi-Fi calling. Is it even possible on prepaid? Can anyone please guide on this? — I tried to enable it and toggle it etc. it’s simply not working.

Questions

 • Data & Messaging Features, Internet Tethering

38

4

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

46

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0

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

Questions

 • More AT&T PREPAID Discussions

252

2

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Switching from an iPhone 5 to a Samsung Galaxy S5

So my only concern is the sim cards. I know the iPhone uses a nano sim and the Galaxy uses a micro sim, when I buy the Galaxy will I have to get a different phone number because it will have a different sim card or can my phone number be transfered over to the new card?

Questions

 • Phone & Device Upgrades

5.1K

1

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Reinstate my closed account

Hello, Is it possible to reinstate my account and number? I had to close it because I was moving away internationally. Now, I am planning to move back to the States. So, I am just wondering if I would be able to get my number back? Thank you

Questions

 • Wireless Account

161

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