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Need to verify server settings on my email IMAP or POP3

When I initially set up Microsoft 365' s Outlook 2016 email client, I set my primary computer's mail as POP3, not realizing at the time the issues with IMAP vs POP3 on my laptop, also running MS 365/Outlook. After a lengthy session with MS, I need to see if the mail server on my account thinks its I

Questions

 • AT&T Internet Security

383

3

0

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

Questions

 • AT&T Internet Account

146

1

0

Accepted Solution

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Account holders rights to access all phones on his /her account

I am the account holder. I have 3 lines on my ATT wireless account. There are no authorized people on my account. The main cell phone which is mine, is being blocked by another individual whom is not an approved acct user. This is my account. I pay the bill,but one of my lines has me blocked How is

Questions

 • Wireless Account

422

2

Accepted Solution

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Upgrade

I wanna get the iphone 13 on my plan but not have to pay for the phone all at once.can you help me

Questions

 • Apple

57

2

0

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How to cancel from outside U.S.

I am currently overseas, but unfortunately I cannot visit the U.S. because Covid-19 does not allow free international travel.I would like to cancel AT&T Wireless while I am outside the U.S., but the 800 number will not connect from outside the U.S.Does anyone know how I can cancel AT&T onlin

Questions

 • Wireless Account

165

4

0

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I can't pay my bill because I can't access my internet account (fixed wireless). Please help.

I cannot change my fixed wireless internet account number. Which means, I cannot pay my bill. It's been due for days. When I try to login, it keeps sending me to a previous account I had before I upgraded. And technician took the previous equipment back to att for me. How can I access my new account

Questions

 • AT&T Internet Account

144

1

0

Accepted Solution

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Cannot Combine all AT&T accounts to one ID

From AT&T “Go to my account”, I selected - “Combine all your AT&T accounts to one ID” I was able to link one of my email subaccounts without any problem. When I try to link a second email subaccount, I keep getting the following message (for over 3 weeks now): "Sorry, but we can't combine [email

Questions

 • AT&T Internet Security

103

1

0

Accepted Solution

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SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.

Questions

 • Other Phones & Devices

832

2

0

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Will AutoPay draft on the end of my bill date or by the next month's bill date?

I have a question about Auto Pay and how it works. Since all companies are different. I believe since I started service 11-10-2020 my bill end date will be either the 9th or 10 of the next month. My question is since I signed up for auto pay. Will that draft on the end of my bill date or will it be

Questions

 • Wireless Billing

356

19

0

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i have two accounts on at&t with Reg_bu_081 error

i don't remember i mad two account, but i have two accounts, at&t and prepaid at&t. it is so weird because when i sign-in on prepaid at&t, i can see my payments and account history. however, when i sign in regular at&t account. i cannot see my account history. they just request me

Questions

 • Wireless Account

33

2

0

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New Build House but with no internet providers available

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

Questions

 • AT&T Internet Installation

1.3K

2

0

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Property Damage from Fiber Install. Claims Numbers arent working

Please help. ATT recently came out to run Fiber lines in my neighborhood and damaged my property. I have tried calling all of the numbers listed on your site as well as customer service. How do I get my yard repaired? Please help!

Questions

 • AT&T Fiber Installation

658

7

0

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ATT told me my phone was not locked so I moved service, but turns out it is locked and now I am stuck

I was ready to upgrade my iphone 6 to an 11. Been a customer with ATT for over a decade. Went to local store and bought the phone. They had a plan to give HBO Now, and with COVID lockdowns, seemed like a good idea. I opted for that plan. I wanted to pay in full, but the ATT rep said I had to financ

Questions

 • Wireless Account

131

9

0

Accepted Solution

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Releasing a number from a plan

Hello, I'm on a family plan. I pay for my service on monthly basis to the account holder. Recently I asked the account holder to release my number so that I have my own account. The account owner is refusing to do so. What can I do?

Questions

 • Wireless Account

596

2

0

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Is this email spam for for real?

AT&T MAIL <[email scrubbed]> Sun, Nov 21 at 2:07 PM Mail UPDATE Dear User, This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version.   If you choose not to update your account on or before

Questions

 • AT&T Internet Security

227

3

0

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Terrible customer service and support

I am currently deployed overseas, in the middle of nowhere. My account has been wrongfully suspended. I have tried to contact att support through the live chat option but it has been a 7 hour long process in which I have talked to 13 different representatives to include 1 supervisor and yet nothing

Questions

 • Wireless Account

88

12

0

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How to connect to the AT&T cloud

How do I connect to the cloud to manage my account??

Questions

 • Wireless Account

88

1

0

Accepted Solution

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change pin number?

how to change my account or cell phone pin number? I can see how a way to change passcode and password in my user profile section in my att account, but cannot find a way to change pin number.

Questions

 • Account Features

2.8K

9

0

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New Service-Phone Trade in-Dual SIM Cards

If I establish NEW service with AT&T, can someone from AT&T please confirm the below (received from AT&T Chat Support) is true if I want to use the DUAL SIM card function. If I trade in an iPhone Xs ("valued" at $800) for a 13Pro: -I am required to do a payment plan for

Questions

 • Device Features

122

10

0

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If i cancel my AT&T account will I lose my email address?

A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can!   What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on th

Questions

 • AT&T Mail Features

117.3K

27

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