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Got rid of my unlimited data plan - got shared value plan. Saved avg $20/mo. What's the catch?

Greetings all, I've just upgraded my iPhone 4S to iPhone 6. I had a very old unlimited data plan ($30) and 1000 text messages ($10). My plan was 450 Nation with tons of saved minutes ($39). My monthly bill was between $85 - $99, due to overages (international text messages). I pre-ordered online (AT

Questions

 • Data & Messaging Features, Internet Tethering

1K

1

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Phone Upgrade DISASTER

I've been a ATT customer for over 10 years with the unlimited everything plan. I got my first blackberry from them and my second blackberry after that. So a few years ago I got my first iPhone the 4s. So it s around October 17, 2014 and my iPhone 4s which is now 3 or 4 years old is running slow so I

Questions

 • Phone & Device Upgrades

544

2

0

0

HBOMax was working and now it's not.

HBO Max was working over the weekend, but now it's as if I've never activated it. BUT, when I click on activate I get this error: "It's not you, it's us...  Hmm … looks like you signed in with a different email address. Be sure to use the one that’s linked to your HBO Max account. Not

Questions

 • HBO Max Login & Installation

2K

4

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Can't see my bill and can't get answers from anyone!

Hello, I recently (right before COVID-19) changed to AT&T unlimited plan and signed up for the autopay to receive the discount. I received my bill a week ago and the due amount jumped up and was much higher than the number I had received from AT&T before the switch so I tried to access my bill to s

Questions

 • Wireless Billing

35

1

0

Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

Questions

 • Wireless Account

111

3

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

45

1

0

Trouble gettin LaCrosse weather station set up

I set up my sensor that sends wind and weather data to the inside weather station, but am continuing to have some issues. The station indicates the outside temperature and humidity but the inside temperature reads 72 degrees no matter what the actual temperature is.  The inside humidity does c

Questions

 • Account Features

37

1

0

Keeping grandfathered unlimited when upgrading with NeXT?

I want to pick up a new iPhone 6s (or whatever it will be called) when it's released in a few weeks.  I currently have a grandfathered unlimited data plan.  In the past I could keep that plan when upgrading, but recently AT&T changed it so that when buying a new phone, the only option is to pay for

Questions

 • Phone & Device Upgrades

1.7K

4

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Unlimited Elite plan (current plan) vs. Unlimited Elite Plan (new plan option with a capitalized "P")

I currently have the Unlimited Elite® plan (lowercase "p"). On the "Enjoy 5g access" page in Wireless Support, I selected my address and then initiated the "Device Support" tool for my phone number.  (I have an iPhone 12 Pro (A2341).)  Once the tool completed a review of my device, my res

Questions

 • Wireless Account

25

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0

Unlimited Plan, 22 gigs per line?

Hi,is the 22 gig before throttling with the Unlimited Plan for the whole account or is that 22 gigs per line?  Thanks

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

1

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Plans on grandfathered lines.

I just finished live chat with agent and deeply disappointed. I have 4 lines on my family plan, 3 of those lines are so called 'Grandfathered' lines before the first generation iPhone. 2 of the lines has the bundle service with 200 texts just can add $5 dollar more, but just 1 line's list has no opt

Questions

 • Data & Messaging Features, Internet Tethering

910

4

0

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Order status: We're working on your order. i talked to the customer service and was told that it as been shipped, but still no update.

Ordered 3 Apple iPhone 11 Pro Max for myself, my husband and our Daughter at 01/15/2020 at 12:36:44 p.m. ET, and it’s now the 16th of January 2020 at 8AM and my AT&T order status still says "We’re working on your order.” but the Estimated ship dates:Delivery by dates: January 17, 2020 - January 21,

Questions

 • Apple

1.1K

1

0

Carlton: Was suppose to be returned to my former account but instead sent here

I was misled into joining FirstNet and leaving my original AT&T plan because I was told there was a health care discount amidst the pandemic. The plan has charged me more and I was suppose to be returned to my original AT&T account. I had been a loyal customer, a part of AT&T's original

Questions

 • Wireless Account

54

2

0

Data Question

I Just Switched from my Unlimited Data Plan $30 Month (Hated Being Throttled) to the $50 5GB Plan since i tether a little here and there when my Comcast Internet is out but since i have a Service Discount of 24% to make my 5GB Plan $38 how much would my Data Cost Me This Month as i don't wanna call

Questions

 • Wireless Billing

4.7K

3

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Fiber Infrastructure

Hello all, A little confused by the manner in which Fiber is installed. I have Fiber available within a quarter mile or less from my house, in all directions; however my particular neighborhood is excluded.  Is this something that is driven by the HOA, or neighborhood, or perhaps municipality

Questions

 • AT&T Fiber Installation

85

5

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IMO Discount on Unlimited Extra?

I have the old Unlimited Plus plan and was curious about upgrading and wondered which of the 3 plans count towards the IMO discount 1. Unlimited Elite2. Unlimited Extra3. Unlimited Starter

Questions

 • Wireless Account

149

2

HBOMAX

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

Questions

 • Account Features

102

14

0

Unlimited Data and Tethering

I know tethering has not been allowed on unlimited data plans but my Galaxy S7 just got an update and now tethering is working where before it would say it wasn't enabled on my plan. Does anyone know if there has been a change to the terms that allows it now? I couldn't find any mention of it search

Questions

 • Data & Messaging Features, Internet Tethering

341

3

0

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Grandfathered Unlimited Data Plan is not unlimited...

AT&T has recently began to text a message stating that "Your data has reached 75% of the 3GB network management threshold." WHAT 3GB network management threshold? I pay for UNLIMITED data!

Questions

 • Account Features

549

4

0

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Free HBO Max w/Qualifying Unlimited Plan and DirecTV?

When you have Unlimited Elite (or the Unlimited Plus plan that used to be sold), it is marketed as getting "Free HBO Max." Does this only mean you get the HBO Max app for free, or does it mean it is free on your DirecTV (traditional) receivers at home, or U-verse, etc?  My DirecTV bill is char

Questions

 • Account Features

131

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