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Lg60

Does the dual screen come separate?

Questions

 • Wireless Account

8

1

0

PROBLEMS AFTER PROBLEMS - ANNOYED

Hello, I know this is going to be a public post but honestly i dont really care right now, i am so beyond frustrated i am about to cancel my services on AT&T and go to a more reliable company where I could be treated much better. EVER SINCE BEFORE I came back to AT&T i have been getting all my order

Questions

 • Wireless Account

23

1

0

Mobile Data Won't Connect - Alcatel OneTouch

I have an Alcatel ONETOUCH ALLURA (5056O) on ATT Prepaid, for 2 days now it won't connect to mobile data. (Exclamation mark on the data icon).I've already:- reset networking settings - I've doublechecked that International Roaming is ON - rebooted (hard reboot, holding power and volume down buttons)

Questions

 • Android

9

1

group messaging on iPhone 8+

I can receive messages but I cannot send anything back.  I am on the pre-paid plan.

Questions

 • More AT&T PREPAID Discussions

6

1

0

add new payment

where to save my new payment method? After filling in all information, there is no button to submit or save.

Questions

 • Wireless Billing

5

1

0

AT&T Trade-in Program Lost phones?

Hey everyone! I submitted 3 Iphone X's through the AT&T trade-in program to take advantage of the Iphone 12 offers....  This was back in early november and AT&T still is not recognizing they received our devices. Luckily I got a reciept from USPS and the tracking of that package sta

Questions

 • Wireless Account

7

0

0

Sent trade in phone to the return location of new phone by mistake

I just upgraded to a new device and mistakenly assumed the return label that came included was for sending my old device for trade in. Several days later I received the package for sending the trade-in. Is there any way I can get my old device back or maybe get it re-routed to the correct place for

Questions

 • Phone & Device Upgrades

24

2

0

Extra charge

I purchased a sim card 9 months ago for only one month. I ended up the prepaid bill on the very same day I was told to and followed the employee's instructions step by step but now, surprisingly, i found out the company still charge me, 8 months after! following my bank account I see a permanen

Questions

 • Account & Usage

44

3

0

Sharing data on my 4 devices?

I have the elite plan where they promote that each line gets up to 100gb of data but n my account, they are up to 100gb for the 4 lines Can anyone help me with this problem?

Questions

 • Data & Messaging Features, Internet Tethering

36

1

0

Service outage

Are there any reports on service outages in the Scranton, Pa. 18519 area? This has happened at least 4 times this week! Gillian

Questions

 • Account & Usage

17

1

0

No Data

Try to turn Data on in setting it said it is on but I go somewhere else and I'm able to urn it on and what is operator plugin

Questions

 • AT&T Internet Email & Security

3

0

0

One Time Verification code not working for BYOD web ordering

I am trying to place order online on AT&T site for BYOD option to get SIM card for porting from another carrier. When placing order the verification code got on a active phone with ATT is not accepted and the transaction errors as shown below  

Questions

 • Wireless Account

6

0

0

Prospective Customer Need Help As Being In Public Can Easily End Bad For Me. Help, please? :)

Hello! I’ve read everywhere on here about trying to access live chat with a rep is impossible if you don’t have an account. I’ve seen a few from AT&T forum mods saying that you can. I’m hoping possibly someone can help me. The situation I am in is, my phone doesn’t work. I only have internet wit

Questions

 • Other Phones & Devices

14

4

0

Can't get response via att unlock device portal

I have an old s6 active totally paid for that I need to unlock to all carriers and have submitted via att portal but they never respond with email. What else can I do?

Questions

 • Samsung

8

3

0

Pay off free phone on BOGO

I still have 2 months left on my bogo promotion. If I pay off the free phone, do I still recieve the remaining 2 months of credits?

Questions

 • Wireless Billing

9

1

0

device properties - Iphone8 should 128GB

My device properties for my iPhone8 should be 128GB instead of 64GB.

Questions

 • Apple

10

3

0

Erroneous billing for returned phone

I have tried at least 8 times to get erroneous installment charges for a returned iPhone removed from my account! I’ve dealt with hour-long hold times, repeated case/escalations that have yielded no results! This is despite me providing return tracking info, the order number, details of the purchase

Questions

 • Wireless Billing

15

1

0

Im overseas and need to cancel my plan

I can't even sign in because it is so desperate to text my phone that I don't have access to. I am not going to call and rack up charges. How do I cancel my plan?

Questions

 • Wireless Account

6

1

0

Have not received my iPhone 11 order yet

I need to know what is going on with my phones.

Questions

 • Apple

18

2

0

Bill

Help

Questions

 • Wireless Account

6

2

0

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