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Cant unlock a phone as it was flagged for fraud.

Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never

Questions

 • Wireless Account

82

1

0

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How to get the PUK code – Instructions from AT&T

If you locked your SIM and do not remember the code, we have you covered. How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section Scroll to My devices & add-ons and choose the device that needs a PUK code Sel

Questions

 • Wireless Account

15.2K

6

0

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Unlocking My GoPhone for Overseas Trip

I have received the code and instructions for unlocking my GoPhone. Question: When I return and replace the original AT&T sim card, will my phone still have all of its AT&T minutes and function properly back here in the states?

Questions

 • Account Features

2.4K

2

0

0

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Sim locked

hey,I bought my galaxy s4 used in the U.S. and I thought the sim would be unlocked. Now I am not a resident of the U.S. anymore and I have never had an AT&T card before. I asked for a unlock code but my request got refused. Why did it get refused, why am I not allowed to unlock my phone?

Questions

 • Samsung

2.3K

2

0

0

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Unlock device/ Bill assistance

Hi, I have been trying to unlock my previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours

Questions

 • Device Features

244

2

0

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Can't I get support by e-mail?

Apple service says my iPhone is locked by a carrier. So when I try to unlock the device, the page keeps saying, "Oh, my! There seems to be a problem with the network. Please try again later." Maybe because I'm in Korea, I can't sign up on the homepage.

Questions

 • Device Features

82

2

0

Accepted Solution

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Device Unlock Issues

I am not an at&t customer but I do have an at&t smartphone that I won through a work app called Motorola Insiders. At the time I received the phone, I requested a device unlock and it was approved but everytime I tried to enter I the unlock code it would say it was invalid. I requested the

Questions

 • Tones, Games, Videos, More...

61

5

0

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AT&T Telling Me iPhone I Purchased is Locked

I recently purchased an iPhone XS Max from an online market. The seller claimed that the phone was clean, clean IMEI, not blacklisted or iCloud locked, paid off, etc. I did some research to check the IMEI status and it appeared to be clean, and there was nothing indicating the phone had been repor

Questions

 • Other Phones & Devices

154

2

0

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I kept connects 3G rather than 4G

I'm using Lg V50s thinq. Prepaid sim for 15gb, $40 plan. The plan suppose to connect to 4g but my phone keeps connect to 3G. And when I try to add the Apn setting and restart the phone, the message of  "Your attempt to connect to data service was unsuccessful". So when I went to the At&am

Questions

 • Android

108

2

0

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What is the cost associated with buying out my device?

What is the cost associated with buying out my device? Right now I'm 24 months into a 2.5 year DPP and owe 236.85, is there an extra fee for buying out? I need to port one line off my account soon so i am trying to figure it out

Questions

 • Wireless Billing

1.3K

2

0

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Already using Prepaid service - upgrad to a Phone

Hello,I am already using the $45 prepaid service since three months. Today I received a message that I could upgrade to an Iphone SE. I am really interrested in this. Since I want to use this phone also outside the US as soon as possible, I need a SIM unlock to be able to use it also with other SIM

Questions

 • More AT&T PREPAID Discussions

379

1

0

0

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I bought 2 phones on ebay and I can't unlock them

I Buy 2 phones for gifts on ebayand send them to HondurasWe try to unlock them through the ATT service and it tells me the following:How can i solve this?

Questions

 • Other Phones & Devices

31

3

0

Accepted Solution

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Account disconnected issue and upgrade of my device

Last April my account was disconnected because my device was not compatible. I would like to upgrade and get an iPhone 13 pro from AT&T, however I would like to ask if I can do this while keeping my old AT&T number. I would also like to know if it is possible to use a second number, which

Questions

 • Phone & Device Upgrades

69

3

0

Accepted Solution

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INSTALLING A SIM CARD FROM A DIFFERENT CARRIER.

Hello... Ivannie here. I'm currently in Africa, Uganda. Sad to say but I'm unable to install any sim card from the Mobile Carriers of the region. When I try to install a sim card, a notification pops up telling me that the network is blocked and that I have 0 times left to unlock it. I have

Questions

 • Android

142

2

0

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phone destroyed

cani use the same sim card and keep my old number

Questions

 • Account & Usage

63

14

0

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Trying to unlock a Galaxy TAB S7 - how long should it take?

I purchased a Samsung Galaxy TAB S7 and submitted a device unlock request. I have received two emails fro AT&T since then. The first was the '24 hours to confirm' email, and the second was a 'We're doing a bit more research on your eligibility' email I have not heard anything for a week, n

Questions

 • Samsung

56

2

0

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unlock bootloader, paid off prepaid motorola moto gplay 2021

please give me what I need to unlock my bootloader. U allow network unlocking to allow us to go to a different carrier, so Y make it so the bootloader is locked. Just doesn't make sense to me. I bought my phone outright so a bill is not the problem. my phone and account are prepaid so there should n

Questions

 • Device Features

38

1

0

Accepted Solution

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Can you Unlock Phone without sim?

Can you unlock an eligible phone without having a SIM from another company?I have eligible device, have been approved, and have unlock code. But I do not have a SIM from another company. Can it just be unlocked?

Questions

 • Android

466

5

0

Accepted Solution

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

98

4

0

Accepted Solution

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Unlock my att prepaid phone

Due to covid19 I lost my job and can no longer keep service. I currently have ported my phone number to Q link wireless unaware that I could not unlock the phone for 6 months. I need help now on how you guys can make an exception on unlocking my phone

Questions

 • Phones, Tablets & Devices

144

1

0

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