TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

Let me preface this story, I got the AT&T 300 Mbps internet plan for my new apartment. The rate I was promised was somewhere around $60/mo. to have the internet with a data cap at 300 Gb, but I was told I would get the $10 monthly equipment fee waived. Well they had not waived the equipment fee, so

I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address

I am looking for info on setting up AT&T Fiber optic services on a new development in St. Louis. MO.

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

I received a notice in the mail saying that one of my roommates has been copyrighting Star Wars Episode IX and that if I don't complete the tutorial then my internet service will be temporarily limited. I was also wondering if you can please tell me what shows and movies that my roommate has downloa

Hello AT&T Forum Community, I have been dealing with a major issue the past few months and would like to share my story. I have been a happy AT&T Uverse customer since 2012, having internet and TV at 3 different residences with no issues. My experience at my current residence has been a nightmare. I

I have tried to sign in to this from day one and haven’t ever been able too…

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

Hello Community, I hope you're all having a great day. I'm currently experiencing some streaming issues with my Firestick while using IPTV services, and I'm hoping to find some guidance and solutions within this community. Buffering and Quality: How can I ensure smooth and high-quality streaming on

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

I'm in Culvers City (Los Angeles) and have had no internet or TV for the last day. Definitely a remote network issue as all the model lights look happy. Called twice and got the generic "known issue, we're working on it". Anyone else having issues?

Good Day, my Uverse TV programs have been pixellating and freezing up for the last couple of weeks. I just powered off and re-powered my home router device and the set-top box and it is working normally, but I tried that about 6 days ago and the behaviour came back yesterday. Could something like

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

AT&T,   I've been misled about your services and your pricing by several of your employees. Here's the history- door to door sales person came to my house selling AT&T internet and AT&T TV. I inquired on the following items which I'll lay out in terms of what I asked versus what happened: What I ask

Good Evening, I am trying to find my account number. My fiance is in the hospital and I need to know what his account number is and to verify that our ATT bill has been paid. I have spoken to one of your representatives and he did all he could to help me (including putting in my fiance's phone n

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as