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I understand I have to pay the monthly charge for the device I signed the 30 month installment loan for HOWEVER I was told several times by your employees that I would not be charged the $50 a month to have service on the device i suspended service for a year ago! And yet here we are a year later an
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Wireless Billing
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I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore
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Other Phones & Devices
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I am trying to access the online access to our account. They keep sending temporary digit pin codes to the account. I would like to get away from temporary to permanent pin codes. How can we make a permanent change? They are sending emails with no relevant information in the
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More AT&T PREPAID Discussions
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I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account? Much thanks.
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Wearables
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I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.
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Device Features
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I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t
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Apple
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I previously worked for AT&T corporate and Cellular World and authorized dealer. They are unable to process my ATTUID. What is the issue? From my understanding, once you are assigned an ATTUID, and ever need it again with the company or affiliated companies, you only get one in a life time. How
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Community lounge
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How come I am not able to download the virus program for my computer... I have windows 7
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AT&T Fiber Account
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Need help putting my unit into bridge mode so I can best use TP link Deco Mesh network. Also have Wireless Access Point unit attached to the 2wire unit that the ATT tech attached when he added another tv to our system. I have no laptops that can connect directly to the router via network cab
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AT&T Internet Equipment
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Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man
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AT&T Fiber Installation
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MICROSOFT 365 AND GO DADDY HAVE NO EXPLANATION WHY OUR 6 EMAILS ARE NOT GETTING RECIEVED BY CLIENTS. THEY SAY, OUR EMAILS BEING BLACKLISTED, BLOCKED, AND QUARANTINED. THYE SAID THEY SEE WHERE OUR EMAILS ARE"POOR EMAILREPUTATION" THEY RECOMMENDED WE CHANGE OUR IP ADDRESS. WE HAVE ATT MIS MANAGED
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AT&T Fiber Account
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I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
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More AT&T PREPAID Discussions
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I'm attempting to set up a new router (Asus RT-AX55) to replace the crappy one that AT&T provides. I see that I need to setup an IP Passthrough and have found the instructions online, however when I go to 192.168.1.254 I'm not getting the same looking "screen" that the instructions show.
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AT&T Internet Equipment
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Why isn't Oregon on the access AT&T application?
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AT&T Internet Account
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I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link
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Wireless Account
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Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5
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Plans & Features
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My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate
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Device Features
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I have a new iPhone 12 and I’ve been working with AT&T since Saturday. I am on the correct plan, we’ve tried switching Sim cards and other troubleshooting, but we cannot get the 5G service to work. Is anyone else with an iPhone 12 successfully getting 5G service?
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Network Coverage
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Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?
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Plans & Features
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I had 3 lines with AT&T Small Business from May 2016 to December 2020. My account is located in California. I was planning on switching over to T-Mobile so I called AT&T multiple times to cancel my account prior to my billing cycle ending on December 2, 2020. I could not get anyone to t
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Wireless Billing