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use of an older AT&T sim card for a NEW wireless prepaid plan

I had issues porting my ph# to a new provider. My AT&T service was cancelled automatically when this process was started, but since I'm having problems, I decided to stay with AT&T. I'm hoping that I can use the same SIM card that was removed yesterday (I still have it), and go with a prepa

Questions

 • More AT&T PREPAID Discussions

57

3

0

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Official Solution

Question about sim cards

I have a iPhone 4 and a few months ago I got the galaxy s 2. Now don't get me wrong it's a great phone but the battery life sucks, I've had to format the SD card 4 times, and hard reset 2 times. A phone like that should have to do that. So if I take my iPhone back to at&t and tell them I want to tur

Questions

 • Other Phones & Devices

6.4K

2

0

0

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Factory Reset does still unlocked the network?

Hello, I have AT&T phone unlocked network. I want to factory reset this device. But i worrying about device going back to locked again. If im factory reset this device, does it still remain unlocked the network? Thanks

Questions

 • Samsung

743

2

0

0

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Why would you lock my phone?

The main reason I bought my Iphone 5 from Amazon as an unlocked phone, was because I never wanted to deal with a company locking my phone. I had been using a SIM card that I got as a pre-paid plan from AT&T (I think they call it a GoPhone SIM card), and everything was working fine. I've now moved to

Questions

 • Apple

11.7K

74

0

0

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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

Questions

 • Phones, Tablets & Devices

287

2

0

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iPhone XS & XS Max - FAQs From The AT&T Community Team

    Q: When will the phones be available for purchase? A: Online pre-order begins on Friday, September 14,2018. It will also be available for purchase online and in store starting September 21, 2018.   Q: What is the difference between iPhone XS and XS Max? A: The main differenc

Questions

 • Apple

7.7K

3

0

0

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Where to enter unlock code?

I requested and received an unlock code from At&T for a Samsung Galaxy S7. I put a Verizon sim card in the phone, but did not receive a prompt to enter an unlock code when I turned the phone on. I tried to enter the unlock code in the phone dialer, as directed in the instructions I received from ATT

Questions

 • Samsung

353

2

0

Accepted Solution

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It is not possible to unlock the device due to the site not working

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

Questions

 • Apple

196

2

Accepted Solution

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Change from a PREPAID plan to a non-PREPAID wireless plan

Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

Questions

 • Plans & Features

121

4

0

Accepted Solution

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Invalid SIM

Upon taking the SIM card out of my GoPhone, I tried to place it in another one of my AT&T phones. Sadly, this did not work, and it gave me an invalid SIM error message. I've been told that sometimes, the SIM becomes locked to the first IMEI it encounters, but that shouldn't be the case anymore. I'm

Questions

 • More AT&T PREPAID Discussions

8K

4

0

0

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Lost my go phone. Can I keep my number?

I lost my phone last night and have suspended my service. I will be purchasing a new one in a few days. Can I keep my same #? Can I apply my prepaid account balance to my new phone? The # OF MY LOST PHONE IS **** [Edited for privacy-please do not post personal or unique information such as but not l

Questions

 • More AT&T PREPAID Discussions

6K

1

0

0

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Does ATT allow two cellular plans on one eSim?

I know the iPhone 13 Pro is capable of storing multiple accounts on one eSim. My question is, does AT&T allow this?  In other words, could I have my normal U.S. plan with AT&T alongside a local European account I would add when overseas, and switch back and forth between the two withou

Questions

 • Device Features

92

8

0

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

 • Phones, Tablets & Devices

315

8

0

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5G Service, Nokia XR20

I recently purchased a Nokia XR20, independent of AT&T. The phone is great.  No issues.  It is 5G capable but I am not sure if it is connecting to the 5G service in my local area.  I turned on the 5G preference in the options.  (I checked the map and I there is 5G in my area

Questions

 • Other Phones & Devices

1K

5

0

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SIM to eSIM conversion

I have an iPhone with a nano-SIM. Is it possible to convert it to the eSIM on my phone (as in the number/plan on the nano-SIM would move to the eSIM)? If so, how?

Questions

 • Apple

20.2K

4

0

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will a 2G phone work on att?

Looking for a solution other than Bluetooth from smart phone to a desk phone. Hoping to find a 1 device (sim card desk phone) solution but all seem to be GSM or 2G.

Questions

 • Other Phones & Devices

177

3

0

Accepted Solution

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I bought a used Galaxy s4 today and need it unlocked.

So I needed a new phone after my old S3 was stolen (AT&T model btw) and looked around for a good priced S4. Gamestop had a AT&T i337 for only $220 so I bought it. Problem is that it is sim locked and I use Tmobile. Is there anyway AT&T could unlock it for me?

Questions

 • Samsung

1.2K

1

0

0

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Using a Verizon iPhone 5 on ATT, while signing up for a new Android phone

I switched from ATT to Verzion a couple of years ago and, after moving into a new house, I'm finding my Verizon service is crap and I'm ready to move back to ATT. I currently have a (Verizon) iPhone 5.  I am thinking of taking the opportunity to sign up for a new ATT account and trying out an Androi

Questions

 • Other Phones & Devices

52.5K

11

0

0

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My text from two days ago got merged into a text sent today

Hello,  This is the first time happening to my wife and I but I figured I'd ask to see if anyone knows about it. So, I sent a text message to my wife today and it showed sent and correct on my phone. However, when the text arrived on her phone, she got my new text merged with a text i sent two days

Questions

 • Apple

516

1

0

0

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No LTD

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.

Questions

 • Apple

558

3

0

0

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