Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
How do I connect to the cloud to manage my account??
Questions
•
Wireless Account
Accepted Solution
Official Solution
I need to separate part of my network from accessing the other part. I just switched to AT&T (previously on Spectrum). My setup was modem -> gigabyte wired router -> switch -> linksys router. And this worked plug-and-play with no system changes. The devices and network on the linksys
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
trying to figure out the free AT&T VPN configuration
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
The database shows fiber isnt available in my area. The fiber cables start at my property through easement. The cables cross my street to service new construction. How would I go about it procedurally to get fiber to my house? If I cant then is this a violation of easement due to the fact I dont h
Questions
•
AT&T Fiber Ordering
Accepted Solution
Official Solution
I am trying to log in to a new computer with my security questions and I forgot the answers. Is there a way to change the questions and answers?
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
Can you please put 2FA on adding a secure mail key within our AT&T profile? Someone from within the organization keeps adding a Secure Mail Key without my permission. I have to go and delete it at least once every 2 weeks or once a week. This has been going on for quite a some time now. I change
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I connected to AT&T Internet a few days ago and so far I am satisfied with the performance. The modem/router installed was the BGW210-700. When service came on I initially changed only the WiFi SSID and password (it was late at night). The next day an AT&T technician came, brought up
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v
Questions
•
Account Features
Accepted Solution
Official Solution
My business website is experiencing what seems to be an alarmingly common issue wherein anybody using AT&T is denied access. The prompt claims malware (see image). I'm praying that a streamlined solution has been established, given how many similar unresolved threads I have come across he
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
i want to know how report about identity theft about at&t account?
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
I keep getting notifications that a "Network Attack was Blocked." What does that mean? It is occuring in the middle of the night when no one is at the building and the IP addresses it is blocking are from Russia. Does anyone know what this means? The customer service call center i
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
Hello in the past, to add extra security it would be the add linked accounts and it would give the option. However that option isn't there anymore and now I can't find the extra security/enhanced Security option. Any help on where I can find it now?
Questions
•
Apple
Accepted Solution
Official Solution
A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can! What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
1. how do I add a pin number on my account to prevent sim swap scams? see link.https://krebsonsecurity.com/2018/08/florida-man-arrested-in-sim-swap-conspiracy/ 2. the paygo login website seems very easy to break into for a hacker. a user just needs my phone and 4 digit pin? seems very easy to guess.
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Closed
I have extra security on my account due to fraud by AT&T employees at least three times and yesterday my active second line was ported out without my permission. I’m shocked all of my clients confident text messages, photos, documents, and numbers are now in the hands of a stranger. My ac
Questions
•
Wireless Account
Accepted Solution
Official Solution
I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed. Some of my texts to people were getting rejec
Questions
•
Apple
Accepted Solution
Official Solution
Recently I noticed there were missed calls when there shouldn't be any way to reach my US number. Is there some kind of security breach? Should I report the numbers (two from Beijing, China and one from Tampa, Florida)? Who should I report these numbers to?
Questions
•
More AT&T PREPAID Discussions
Accepted Solution
Official Solution
Learn how to use your phone and more! Getting a new smartphone can be intimidating for some. Luckily what you are getting is nothing like the image above. With AT&T's Device Tutorial Page, you can learn how to navigate, set up, and use your new toy. Not only that, the Device Tutorial page has g
Questions
•
Phone & Device Upgrades
Accepted Solution
Official Solution
Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I received a call claiming it's AT & T from 4802103011, the person is not willing to even verify himself. Does anyone have any details about it?
Questions
•
Wireless Account