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How to cancel 3rd party subscriptions

I am trying to cancel a 3rd party subscription. I need to know how to do this.

Questions

 • Device Features

138

1

0

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Unlocked Note 9

I purchased a brand new unlocked note 9 off of eBay. It was a T-mobile phone originally, it works fine with att. But it will not software update, when I check for updates it says update is up to date. I know it isn't, I know there is an update.

Questions

 • Samsung

68

2

0

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Reply Back

How do I reply back to a User on here, to answer his question.

Questions

 • Samsung

113

2

0

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But a used phone saying it was unlocked

I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?

Questions

 • Samsung

43

2

0

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How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.   Note: This is critical when working in emergency management roles, situations w

Questions

 • Other Phones & Devices

282

4

0

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Dual SIM

Do any of the Android phones have a dual SIM?

Questions

 • Device Features

88

2

0

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3G phone still getting data

I have a Samsung Galaxy Note 8 (purchased at the local AT&T store) that I found out is a 3G device. Currently do not have any cell phone service (call or receiving), yet I still have data service. How is this possible? I would think that the data services would use the same service (3G) as the c

Questions

 • Samsung

143

1

0

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

 • Other Phones & Devices

10.9K

8

0

0

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Samsung Note 20 Ultra cant open MMS pictures

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

Questions

 • Samsung

2.6K

9

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Issue unlocking prepaid phone

Hi I can't seem to unlock my At&t prepaid phone even though I meet the requirements. An error message appears saying my personal info doesn't match that of this account, when it actually does. How can I get help?

Questions

 • More AT&T PREPAID Discussions

50

1

0

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VoLTE dual sim not supported US 2022

I am told my 4g VoLTE dual sim (Samsung A21S) will no longer be supported in the US despite the fact it uses ATT 4G frequencies. Are there any dual sim phones that will be compatable with the 2022 network changes? I travel a lot and need the dual sim feature.

Questions

 • Samsung

404

2

0

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How to unlock the country lock on unpaid phone

Recently, my entire family got an upgrade for our smartphones with an installment plan. I know that the phone needs to be paid off the get an unlock code but I need it pretty urgent. I am now outside of the US and just got a new SIM card from the country I am at right now, but it seems like I cannot

Questions

 • Samsung

961

3

0

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Online order was canceled minutes after I placed the order

I placed an online order for the samsung galaxy watch4 classic 46mm black. the money for the taxes was deducted from my card and I received a confirmation email. Two minutes later i recieved another email stating my order was canceled. I contact At&t and spoke with 3 different reps. for over 35

Questions

 • Samsung

293

2

0

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European Samsung S21+ not taking calls under AT@T network since June

I moved to the US in March and took AT@T as mobile provider. I used my newly bought Samsung S21+ I bought in Europe. Until June all worked fine. Since June I cannot make or take any calls while SMS and Data work.At AT@T they told me that this was due to a system update they did that was supposed to

Questions

 • Android

35

5

0

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Connecting ATT/HBOMax with my firestick

I just upgraded to fiberoptics. HBO Max is free for one year. I have it on my cell but cannot seem to get this to go to my firestick. I cannot pull up a HBO Max app in the app section. I do have Samsung Smart tvs in our home. Any suggestions?

Questions

 • Watching HBO Max

2.1K

2

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Samsung Galaxy S5 and WIFI

I updated my phone awhile ago and it's now on version 4.4.4.It now connects and dsiconnects to ANY wifi whether it is Charterat home or AT&T at work. PLEASE FIX THIS!  And turning off the Smart Switch is NOT an option! My husband andI, along with the rest of your customers, pay good money to have qu

Questions

 • Samsung

1.8K

4

0

0

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Galaxy S5 Rings Silently (Even with Sound/Ringer On)

I just received this phone through my company on Monday and did the usual setup of preferences, sounds, and volumes.  Now, when a call comes in, I can see it on the screen, but the phone does not make sound.  Text messages, emails, et cetera all alert, but not my ringtone. I have tried all the 'simp

Questions

 • Samsung

5.1K

5

0

0

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Unlock my Samsung J3 (2018)

I have been trying to get AT&T to unlock my phone for over three months.  After inserting another provider's SIM card, the unlock code provided by AT&T have not worked.  Now, upon rebooting, the phone is asking for "SIM network PIN blocked. Enter SIM network PUK".  How can I get the SIM network PUK

Questions

 • Samsung

2.7K

9

0

0

Accepted Solution

Official Solution

Request Shipping Label for ATT Next upgrade

I upgraded my phone through ATT Next upgrade, had my new device ordered online but picked up in store. I am now trying to return my old device and am told the store cannot accept the phone AND they cannot print me a shipping label. Can someone help direct as to exactly how I am supposed to return my

Questions

 • Android

4.1K

2

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Upload MP3 File Voicemail Greeting

I paid for a professional voicemail greeting but am unable to find the option on my Samsung Galaxy Note 9 to upload the file. Do I have to call and email AT&T the file to have it uploaded? This should be a simple feature to add.

Questions

 • Samsung

609

6

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