
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
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I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??
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• Wireless Account
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I just bought a renewed phone from amazon claiming to be unlocked but turns out the phone is not unlocked and under a installment plan can anyone help?
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• Samsung
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I'm currently using a Samsung s21 ultra on our post paid account with 5g. I also own an iPhone 11 pro. Can I just move my sim card from one phone to another and the system will update?
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• Wireless Account
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Not an ATT customer and I received an email about one with the last 4 digits of the account. Not exactly sure what is going on but I want some answers because I was a victim of Identity Theft in 2018
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• AT&T Internet Security
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I work for att in a mall as an authorized retailer, I got my bf an account and we upgraded his phone to the new Samsung ultra a little while back. He lost his job a couple months back (2-3) and we haven't been able to pay the phonebill with installment plans since I'm working on a minimum wage job.
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• Wireless Account
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Samsung Galaxy S9 all up to date. I've tried everything (even samsung tech support) except my last resort of doing a hard reset. This issue is fairly new within only a couple weeks. Everything looks fine on my end but my friends and family are not receiving any of my pictures. AT&T is my carrier
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• Samsung
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Earlier this year my husband and I did buy one Samsung Watch get another free if we added a new line. I recently looked at my bill and noticed we are still being charged for the other watch's installment plan. Has anyone else had that issue and was At&t able to address it?
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• Wireless Billing
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If my mom has an Samsung Galaxy S21 and my dad has the same, and i get the I phone 12 pro, could we still be on the same plan? They have an unlimited data plan under at&t.
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• Apple
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I updated my phone awhile ago and it's now on version 4.4.4.It now connects and dsiconnects to ANY wifi whether it is Charterat home or AT&T at work. PLEASE FIX THIS! And turning off the Smart Switch is NOT an option! My husband andI, along with the rest of your customers, pay good money to have qu
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• Samsung
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I cannot unlock the puk code.i need puk code and pin code
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• Samsung
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How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number. Note: This is critical when working in emergency management roles, situations w
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• Other Phones & Devices
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I can CAST YouTube videos. I can CAST HBO/MAX movies from my Apple iPhone to the living room Samsung TV screen. Last night I went into the U-verse app / TV Guide to watch a movie for the first time, and my telephone screen was just too small to fully enjoy PATTON. I couldn't find th
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• Watching U-verse TV
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Hello everyone, i have a question regarding 5g and the galaxy s20. I pre-ordered the galaxy s20 and i know i have to upgrade to the 5g network, i've tried googling this too.so my question is as of now i am 4 days into my billing cycle of 4g unlimited, when i recieve my phone i'll be in the middle of
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• Phone & Device Upgrades
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I STILL maintain these crooks are a front for organized crime. AT&T had gone out of their way to make getting a prepaid account as difficult as humanly possible. Every time I call to change my account to something more financially reasonable I get connected to some 3rd world country on the op
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• Wireless Billing
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I’m thinking About switching from iphone to Samsung but I can’t find the above mentioned S20 for sale anywhere. Does anyone know why?
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• Samsung
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Dear all,I purchased this Samsung Tab S2 9.7" from ebay.comIt have android 5.1.1. When I connect it to Samsung Smart Switch for update, it tells "Your device is up to date". I know that this tablet have android 6.0.1 update and now it also have 7.0 update. I am from India and cant get AT&T support h
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• Samsung
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With my old phone (IPhone 13 pro) I could send videos 3+ minutes in length. I just got a Samsung S22 ultra a couple days ago and I can't even send a 16 second video over wifi. I talk to Samsung yesterday and they said this is ATT so I need to know why you are not allow Samsung phones to send videos
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• Samsung
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How do I change my phone number on my phone
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• Account Features
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My dad recently passed away due to the covid-19, now I have his Samsung galaxy s8+ and I want to unlock it for travel.
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• Samsung
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I've tried everything I can think of and can't for the life of me figure out how to move apps to an sd card on this phone. I mean seriously I've never had any issues before but I just can't figure this one out. Please HELP ME!!!!
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• Samsung