Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.1K)

Relevance

Accepted Solution

Official Solution

How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

Questions

 • Other Phones & Devices

466

5

0

Accepted Solution

Official Solution

AT&T 3G Phaseout Replacement Phone

AT&T sent us replacement phones because our current phones will not be capable of operating on the upgraded AT&T network.  Are the phones actually free?   If I transition to a different carrier will AT&T bill me for some portion of the replacement phone cost?

Questions

 • Other Phones & Devices

1.9K

6

0

Accepted Solution

Official Solution

stolen iPhone 14 under warranty

I bought an iPhone 14 less than a month ago and that phone was stolen from me. I'm trying to get a replacement device and its still wanting me to file a claim and pay 200 dollars for a replacement. If my phone is still under warranty do I still have to pay money to be sent a new one?

Questions

 • Apple

143

4

0

Accepted Solution

Official Solution

Closed

best phone for ATT new generation 4g and 5g networks

Hi everyone ! As AT&T has started to change hardware to new one, some people have trouble with their phones, like me. Now I’m looking for a new phone for me, it should satisfy all my needs. But not all phones will work properly at AT&T network, because there are a couple differences in ban

Questions

 • Phones, Tablets & Devices

391

16

0

Accepted Solution

Official Solution

Closed

Chat with a human?

I have a unique situation and need to speak with a human. I have no cell service, so I cannot possibly call.

Questions

 • Wireless Account

245.6K

24

0

Accepted Solution

Official Solution

ATT CLP99587 Connect-to-Cell Phone System - Voicemail rescue

I accidentallly deleted my voicemails. Is there any way or method to retrieve them?

Questions

 • AT&T Phone Equipment

79

1

0

Accepted Solution

Official Solution

Engineering/Construction Contact for a Utility Clearnace for Utilities City of Allentown Pennyslvania

We have a major Land Development Project in the City of Allentown and submitted a package containing plans and utility clearnace forms to AT&T corporate in Texas but never received a reply. Who would be the appropriate contact in regards to a Utility Clearance? Thank you for your time.Form D – 4181

Questions

 • AT&T Phone Equipment

98

1

0

Accepted Solution

Official Solution

Porting # from another Pre-Paid Company

I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road

Questions

 • More AT&T PREPAID Discussions

54

2

0

Accepted Solution

Official Solution

Unlock request phone taking longer than five days

I made a request for unlocking an LG V35 on October 4th and currently it's the 11th with the status In Progress. How long does it take? Normally they say it takes 2 - 5 business days and today being the fifth day, why is the progress taking so long? Instructions have not been sent since I've checked

Questions

 • Other Phones & Devices

409

1

0

0

Accepted Solution

Official Solution

Have phone, Have Plan, need smaller SIM card. Site is stupid

What I need is a Nano SIM card for my new phone while my old phone (that's literally falling apart) has a larger SIM. How am I supposed to simply buy a SIM online when your site stubbornly forces the free SIM promo that requires a new plan/device to be purchased? I'm not settign up a new plan, nor a

Questions

 • More AT&T PREPAID Discussions

44

1

0

Accepted Solution

Official Solution

switching from prepaid 3G phone (ATT) to new iphone SE postpaid - how to do this and keep the same phone number?

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

Questions

 • Apple

187

3

0

Accepted Solution

Official Solution

I'm a student and I need a line

I'm very confused with the different types of lines available. I'm a student and I need a basic line (prepaid or postpaid). I only use around 10 GB per month of data. I also need a new phone because my current phone is not compatible with the network in the U.S. It should also be a basic phone.&

Questions

 • Plans & Features

68

6

0

Accepted Solution

Official Solution

AT&T prepaid mobile phone plan - wifi calling and receiving texts from international numbers

Hi there, I am looking into getting a prepaid AT&T 3-month plan (8GB data, unlimited text and talk for $33/month + taxes etc) for my mobile phone and was wondering if anyone knows whether: - You can you use wi-fi calling on this sort of plan - Whether you can receive texts from internationa

Questions

 • Plans & Features

210

4

0

Accepted Solution

Official Solution

Will AT&T warranty still charge if....

I am receiving another refurbished GS3, the previous one had an faulty LED and it has dents on the silver bezel part from where I dropped it. I bought another bezel in hopes to replace the new before I send them the faulty phone, but found out that it would be too much work. Would AT&T charge me for

Questions

 • Android

4.3K

3

0

0

Accepted Solution

Official Solution

New AT&T Community Forum Request - Android Studio

Is anyone else interested in a Forum for Android Studio? It could be helpful for users of AT&T Android devices. Is there a way, in these forums, for 'Polling' a post to see what interest there may be? I am aware that there are a number of forums on the web that are for Android Studio. I thin

Questions

 • Android

78

4

0

Accepted Solution

Official Solution

Closed

Individual Ringtone for Contacts

I just got my new S21 Ultra with Android 11. The option to assign an individual ringtone to each contact is not available. I've searched this forum, the web, and Android Central. All information says to "View More" at the bottom of the contact and choose Ringtone. That option does not appear. Some h

Questions

 • Other Phones & Devices

336

9

0

Accepted Solution

Official Solution

Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet?

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??  

Questions

 • AT&T Internet Equipment

153

1

Accepted Solution

Official Solution

ATT Cell Booster causes ATT Cordless phones to not work

First the ATT Cell Booster works GREAT and provides EXCELLENT coverage and performance. Exactly as advertised and very easy to set-up. BUT, when I first installed it, it was about a foot away from my AT&T cordless phone for my landline (I know...a what). This cell booster interfered with the Cor

Questions

 • Other Phones & Devices

361

12

Accepted Solution

Official Solution

How to activate (unlock) my cellphone number by AT&T

Hi, I'm from Brazil and I'm willing to go to the USA soon, so I wanted to know how can I activate my cellphone number after I hired it. For example, here in Brazil, we have to give someone a call and then the cellphone number will be available to use.

Questions

 • Android

59

6

0

Accepted Solution

Official Solution

Green Blinking Power and BroadBand. Red Blinking Phone.

I have fiber internet only. No other services. My internet (wi-fi & wired) works fine. My router shows all lights blinking: green blinking power and broadband, red blinking phone. How can I resolve this issue and have my router accurately reflect my service status like it used to? That would be

Questions

 • AT&T Fiber Equipment

71

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.