Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (978)

Relevance
Selected Relevance

Official Solution

AT&T IMAP settings vs Yahoo IMAP settings (and Secure Mail Key for Outlook)

Still troubleshooting a problem that recently started after an auto-update of Outlook for Mac (now version 16.73). Pacbell.net Inbox contents disappear at first server sync after one or more emails are deleted. Do another sync with "Send/Receive" and headers reappear with re-download of missing emai

Questions

443

7

0

Accepted Solution

how would i know my number at which my phone is locked to ,

SO ,  i bought a iphone 13 , from At&t from my friends account . but i get only the iphone 13 , no any carrier or sim card ,   but it was locked to AT&T carrier only ,   i used it with my wifi , and moved to , Pakistan .  now i want to use it with other ca

Questions

28

1

0

Accepted Solution

Outlook doesn't require new att.net email password

I changed my att.net email account password through mail.yahoo.com. The Yahoo mail phone app then required that I enter the new password to access my account.  But I also access that email account through Outlook on my computer.  Outlook didn't require that I enter the new password, and I

Questions

185

4

0

Accepted Solution

Account access

Hi, I used to have you guys for my phone service. I know I never closed my account, but when I go to sign in it's asking for my old phone number that I don't have access to anymore. My name is Dylan Jeffrey and my email is [email scrubbed], please reach back out to me asap!

Questions

35

2

0

Accepted Solution

Cannot Reset SBCGLOBAL Password!

I cannot reset my SBCGlobal password. This has been going on for weeks - I can still get it on my laptop  but not my phone, where I also need to access it. When going to att.yahoo.com to log in, I try to reset password and it takes me to att.com. I try to do a forgot password. I put in

Questions

51

1

0

Accepted Solution

Forgot pass code on dial in voicemail

Most of my voicemails come directly to my phone (VVM?) but now and then I get a message from ATT that there is a new voicemail that I have to call to my VM to get. I use it so infrequently that I can't remember the pass code. I called and went through the process with the robot and she said I was al

Questions

45

7

0

Official Solution

I can't log into MyATT, automatically loads DirecTV account so I no longer have access to my bill or email account information

I was on the phone with ATT, DirecTV, and Uverse for over 3 hours last week trying to get help unlinking MyATT account from my DirecTV account. Someone was supposed to call me back 2 days ago after the "engineers" looked at why I can no longer access MyATT. My DirecTV account is billed through ATT a

Questions

523

5

0

Accepted Solution

Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Questions

75

1

0

Accepted Solution

Closed

Voicemail box

Never needed a password for my voicemail before today asked me for a password. Went to reset it I did two times now and even changed my voicemail # to my phone number from the default voicemail number given to me. The prompt says someone else has logged into my voicemail and hangs up. I can access m

Questions

39

3

0

Accepted Solution

Phone Stolen Over 1 week Ago - Cannot Cancel or Suspend Service

My phone was stolen over 1 week ago when I was in downtown reno. I have been attempting to get ahold of someone at ATT this entire time, but it is difficult as my schedule does not line up with the hours ATT is open. I was in Downtown Reno having a night at Gold Dust West Casino, when a homeless pe

Questions

93

5

0

Accepted Solution

Password Reset on Smarthome Manager

There have been occassions where I have tried to change the password on my account using the forgot password. It asks us to verify our account email ID (username) and my last name.  It has, on occassion, come back unable to match the 2!  AT&T has no xplanation for this.

Questions

34

1

0

Accepted Solution

Unable to reset pass code, unable to cancel service, been a customer since 1998

Has anyone had any success getting any help from ATT when you are out of the country and don't know your passcode? I have spoken to several reps in the past 4-5 days and even filed a BBB complaint. This is crazy that there is no other way to verify my identity and the company seems ambivalent at bes

Questions

163

5

0

Accepted Solution

I need help getting access back to my bellsouth.net email.

I read a thread in your forum about same problem https://forums.att.com/conversations/att-mail-login-security/att-abandoning-bellsouthnet-domainsending-affected-customers-the-middle-finger/645c001e2e8515641da15f84# I tried all suggestions listed there . I now get message: "Restore access Too many

Questions

31

2

0

Accepted Solution

Closed

AT&T 1856

AT&T 1856 User Manual Landline Hello... My phone was purchased a long time ago and still works perfectly! Due to moving out of my house into renting a room I lost the ringing. In the past few days, there is no dial tone. I purchased a NEW cord  and things are more clear but still no di

Questions

209

9

0

Accepted Solution

Prepaid Online Account Access Issue - with Turbo Hotspot 2 - not receiving temp password from att system

Purchased a Turbo Hotspot 2 from WALMART, it was activated in store on a 50G data only plan. Unit was unpacked and set up baced on included instructions, hotspot connected worked as it should. Followed instructions for "Activate Your Account Online" in manual. but unable because i do not have a p

Questions

28

2

0

Accepted Solution

Reset My Mother's Password

My aged mother doesn't remember her att.net password. Can you help me reset it?  My mother doesn't use email much anymore, but it's required to reset her Facebook password.  Her laptop has died, and I'm setting up a new Chromebook for her.  Her cognitive ability is severely impaired

Questions

32

4

0

Accepted Solution

OUTLOOK 365 has a yahoo pop up

My outlook 365 is no longer accessing my att mail but gives a yahoo pop up

Questions

274

5

0

Accepted Solution

Unable to set up Visual Voicemail on 2nd phone number

I have had Visual Voicemail working on my primary phone Samsung SM-G900A, Android version 6.0.1, security patch level April 1, 2017 , (and 3 prior models) for years with no issues. It is working right now and I need to keep it working without interruption. However, I have never successfully bee

Questions

47

3

0

Accepted Solution

AT&T paygonline account locked..

I tryed to pay my prepaid on paygonline and failed several time to login. After that, it showed a message, "Your account is locked. Please call 611 from your device for help." Of course I tryed to change my password but they did not send recover code to my phone number. How can I do my payment and

Questions

75

1

0

Dead friends Email

Hello,One of my best friends passed away about 2 years ago now. His wife gave me his old Xbox because we used to play games on it together. I've used his account as a way to stay close to him although he's not here. Recently however, it's asked me to login to a specific account for a game, which is

Questions

19

5

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.