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How to set up BGW320-500 so that I can use my Netgear Nighthawk RS6900 router.

We just had a BGW320-500 installed and I want to be able to use my Netgear router. I am not sure what I need to do to be able to use it. On a side note both pieces of equipment are using 192.168.1.254. Right now that is pointing to the BGW320 which means that I am unable to access the admin screens

Questions

 • AT&T Fiber Equipment

5.2K

3

0

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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

 • AT&T Internet Equipment

171

13

0

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How to setup two networks using the Arris BGW210-700

I would like to setup a another network that my secondary router would be connected to. I understand that support would be limited to the Arris modem/router which is ok. I should be able to configure the secondary router on my own. I've looked through a lot of documentation not to mention videos, ho

Questions

 • AT&T Internet Equipment

781

7

0

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BGW320-500 Passthrough Connection Assistance

I just got ATT fiber installed to the BGW320-500 Gateway. I'm wondering if there is an advantage in using my ASUS RT-AX58U for the wireless connections. Also if I use the passthrough method, should I connect the ethernet clients to to BGW320 or to the ASUS router? Thanks

Questions

 • AT&T Fiber Equipment

4.8K

23

0

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Are ATT iPhone 13's universal devices and could work with any carrier?

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

Questions

 • Apple

527

1

0

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I bought a locked iPhone and I can’t contact the original owner

Please I bought an iPhone 14 pro max that is locked to att carrier and now the country I live in isn’t supported by att. can I get the bill balance and pay to get my iPhone unlocked as a non att customer?

Questions

 • Apple

89

3

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Closed

Can I connect my fiber directly to my own firewall w SFP/transceiver?

Hi Guys, It's probably been asked about before. I have an SMB firewall in home (a Zywall USG Flex 200) and would strongly prefer not to have to use the ATT router/wireless if at all possible. My firewall has an SFP+ and I can get whatever transceiver I need for the provider's connection. I'm plenty

Questions

 • AT&T Fiber Equipment

1.9K

11

0

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

Questions

 • AT&T Internet Installation

548

17

0

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Splitting 2gh from 5gh so I can connect my HP printer to wifi

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

Questions

 • AT&T Fiber Equipment

256

7

0

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How do I set up 2.4g network in my 5g att internet wifi for home smart device

I have several smart devices that will not work on 5g. How do I go about creating a 2.4 wifi network in my ATT internet?

Questions

 • AT&T Internet Features

779

9

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.6K

5

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What is this a picture of?

I have a wall faceplate in my home office that I need some clarification on. I am attaching a picture of it. It has two outlet/inlet RJ45 connectors on the face plate. One is colored green and has the word "broadband" above it. I do not have anything plugged into the jacks yet. I believe the previou

Questions

 • AT&T Fiber Equipment

2.9K

9

0

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Samsung Note 4 VoLTE capability

I am being advised by Consumer Cellular that my Samsung Note 4 (SM-N910A) device will no longer have voice capability on their (ie, ATT) network after 3G sunset. I do not yet understand why, after enabling the "HD" voice feature on the phone, it would not have 4G/VoLTE capability on the ATT network

Questions

 • Samsung

2K

62

0

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Time frame to replace an older modem/router

I have an AT&T provided device. It's been a workhorse.  However recently when I use a VPN for work I am starting to see some instability in the connection during the day.   Work has confirmed there is no problem with our VPN portal and that everything is green on their end for m

Questions

 • AT&T Internet Equipment

4.2K

7

0

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Using a 3rd party router WITH BGW 320-505

I have a Netgear R7000 I would like to use in addition to the router in the BGW320-505. I want to be able to use the R7000 as a separate network (not an access point) as I have configured the R7000 for a VPN. I assume I would configure this router as an IP passthrough.  Is my desired configura

Questions

 • AT&T Fiber Equipment

134

2

0

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Are the ActiveArmor security features active with IP Passthrough?

I have ATT Fiber. My ATT Fiber Gateway is configured to use IP Pass-through. When I first connect to the "ATT Home Manager" app I see a green checkbox that tells me the system is "Online and secure". Under "App Preferences" the "Activate Security" setting is "on". I do not use the ATT WiFi (it

Questions

 • AT&T Fiber Installation

785

9

0

Accepted Solution

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Cannot send or receive pictures in Messages MMS

I recently stopped being able to send or receive MMS pictures in messages app on my Samsung Galaxy Note 20 Ultra 5G. This started within the last 7 days.  I have tried everything, power resets, force stopping, turning on Wi-Fi calling, but to no avail.  

Questions

 • Data & Messaging Features, Internet Tethering

5.5K

11

0

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Connect data backup to AT&T router

How do I connect a Seagate Backup plus Hub to a Arris BGW210-700 router?

Questions

 • AT&T Fiber Equipment

67

1

0

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Moving to the US- can I get 3G/4G/LTE data?

I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,

Questions

 • Wireless Account

2K

2

0

0

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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Questions

 • More AT&T PREPAID Discussions

123

2

0

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