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How to set up BGW320-500 so that I can use my Netgear Nighthawk RS6900 router.

We just had a BGW320-500 installed and I want to be able to use my Netgear router. I am not sure what I need to do to be able to use it. On a side note both pieces of equipment are using 192.168.1.254. Right now that is pointing to the BGW320 which means that I am unable to access the admin screens

Questions

 • AT&T Fiber Equipment

4.6K

4

0

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Can't make or receive calls but data works

Multiple people, including myself have not been able to make or receive phone calls all day. Data works and text works but we can't make a single phone call. I am in Macomb, Michigan. I have between 1 and 2 bars of service.

Questions

 • Network Coverage

96

4

0

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Service is horrible in Pleasant Grove, UT - At home towers or?

I recently moved, about 20 miles south and my service went from awesome to horrible. Does AT&T provide signal boosters or other things and if not are you able to break your contract and go with other providers so that you can use your phone at home?  Not sure what others have experienced o

Questions

 • Network Coverage

36

2

0

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Moving to the US- can I get 3G/4G/LTE data?

I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,

Questions

 • Wireless Account

2K

2

0

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

76

3

0

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bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

102

10

0

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Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

Questions

 • AT&T Phone Equipment

96

1

0

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public ip address

My public ip address has changed at least 3 times in the past week. Since we're working from home, my company is trying to whitelist/safelist our public ip addresses for a staging site for via wordpress. But they're constantly having to update the public ip address. This is frustrating. This address

Questions

 • AT&T Internet Features

188

1

0

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Connect data backup to AT&T router

How do I connect a Seagate Backup plus Hub to a Arris BGW210-700 router?

Questions

 • AT&T Fiber Equipment

58

1

0

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ATT PREPAID NETWORK DEVICES 2022

I found this list https://www.att.com/ecms/dam/att/consumer/help/pdf/Devices-Working-on-ATT-Network.pdf of devices that should remain functional on ATT prepaid after the transition occurs.   Will the network allow devices that aren't on the list or is this list just a guide for what hardware

Questions

 • Other Phones & Devices

158

4

0

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The Uverse tv box causes lose of internet on my linksys WAP

Okay, so Ill start by saying hi, and this is my first time posting here. I'm not the most tech savy person around, but can sometimes figure things out, so any help is appreciated. My equipment:1 3801 ATT router/modem1 wired box 1 wireless box w/WAP for reception1 linksys e1000 router Setup:I have se

Questions

 • AT&T Internet Equipment

5.5K

8

0

0

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Cannot unlock a paid off device "network error"

I have two phones from that account, an iPhone 8 and an iPhone XS. I was able to unlock the iPhone 8 just fine using the device unlock portal at att.com/deviceunlock/. The iPhone XS results in a generic error: "Oops! Looks like we're having network difficulties. Try again later." Like many others ha

Questions

 • Wireless Account

1.1K

2

0

0

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Seriously? A budget phone?

Dear AT&T, You want me to activate a cheap budget phone (U318AA) as a replacement for the premium phone I currently own because you decided to switch everything to 5G? No, This cheap phone is going to go right into the garbage. Thankfully, as a person who enjoys working in the Information Tec

Questions

 • Android

351

9

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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

Questions

 • More AT&T PREPAID Discussions

102

2

0

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Home phone no longer working after installing mesh network

We installed a Netgear Mesh Wifi System today, with ATT Fiber internet and voice in the house. In other parts of these forums, I found instructions on how to put the ATT router on IP Passthrough, etc: https://forums.att.com/conversations/att-fiber-equipment/set-up-netgear-router-with-att-fiber/5e5be

Questions

 • AT&T Phone Features

278

3

0

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Getting "You call can not be completed at this time" intermitantly when caling our toll free number

Hello,   I continue to get the error message "Your call can not be completed at this time" When I call our RingCentral Toll Free number. I thought it was related to the WiFi calling, but that was just a fluke. Today I am having issues calling our toll free from AT&T Cell network. I called

Questions

 • Other Phones & Devices

320

6

0

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Fiber Service - File Size Limit?

I am doing RFPG development and there's a 50GB software install package that I am trying to download. File will not even begin to download.  Is there a file size limit on Fiber Internet service? Thanks

Questions

 • AT&T Fiber Account

182

3

0

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5G Compatible phone and Unlimited Elite plans

Are all of my phone lines on my account required to have a 5G compatible phone when switching us to Unlimited Elite plan? Or will a 7Plus phone work as normal even though we are paying for the 5G Unlimited Plan?

Questions

 • Data & Messaging Features, Internet Tethering

1.1K

2

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Seeking recommendations for unlocked VoLTE phone that AT&T will not support after 3G phase-out

Hi all. I'm sure the 3G/2G phase-out has been discussed a bunch here. My unlocked Samsung Galaxy S10e is an Asian model but fully supports 4G and VoLTE. I've been using it on AT&Ts network for 1.5 years but they did-not or would-not activate VoLTE. The 3G/2G phase out in Feb-2022 now appears t

Questions

 • Device Features

1.9K

6

0

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Network Registration of an IoT Device

Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.

Questions

 • Data & Messaging Features, Internet Tethering

183

2

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