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Can't login to email account

Dec 24 2020 got error message NOT FOUND ON ACCLERATOR. Cleared browser history, cache, cleared cookies, rebooted computer, Get same error message on andriod phone and IPad. Tried all the fixes online, none worked. Spent over 5 hours on phone over 2 days being shuttled around from one number to anot

Questions

 • AT&T Internet Email & Security

13

0

0

I am getting a not authorized to access this website error

I have not been able to access my email via att.yahoo.com (formerly att.net) I have reset my passwork several times but I keep getting a "We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password." error.

Questions

 • AT&T Internet Email & Security

364

0

0

0

HBO Max Account issues

Able sign in to HBO Max using AT&T credentials but unable to play anything ... It jumps back into signing in again. Upon further research, profile states that HBO Max subscription through AT&T has expired. Doesn't it come with Unlimited Elite subscriptions? My account is up to date and th

Questions

 • Login support

66

1

0

Cannot login to Stars with Att Watch

Hello,Thanks! I cannot log in to Stars with Att Watch Tv Credentials (for the first time). I have att watch tv already set up with stars being part of the package. How do I fix it?

Questions

 • Streaming WatchTV

24

0

0

Formerly linked account unlinked. Endless loop.

When I log into my ATT account I am told that "This ID has limited options since there aren't any accounts linked to it" and I'm provided a link to "link your account(s)" . Never mind that I had waded through ATT's byzantine linking procedure three-years ago, none of that matters now. So I obedientl

Questions

 • AT&T Internet Account

322

1

0

0

CANNOT ACCESS EMAIL

I keep getting "not found on accelerator check location and try again" message when I attempt to login to my email as of this morning. I have cleared history, cookies, cache, etc. My browser is up to date. The suggestion on the forum to reset password is useless since I can't access my email to retr

Questions

 • AT&T Internet Email & Security

60

1

0

HBO Max account signup issue with ATT fiber

Hi,   I've signed up for ATT Fibre that comes with the HBO Max bundle.   I've already pushed the HBO Max button to set an account up.   However, when I try to login to HBO Max using ATT as the provider with ATT login, it just redirected me back to the subscription page.&

Questions

 • Login support

67

1

0

Suspend account while abroad

I am an international student and have an AT&T prepaid account. However, in light of COVID-19 I had to return home unexpectedly. I am now trying to suspend my account so I don't get charged for not using the SIM, but can't log in to an account because I never made one until now and cannot get re

Questions

 • Account & Usage

23

1

0

Why is my phone number not showing when the screen asks "LET'S MAKE SURE IT'S YOU from any PC or Mac

I have spent no less than 10 hours on the phone over 2 days of which 9.8 hours have been ON HOLD.  One person trys to understand the problem, thin kicks the can down the road to someone else and I return on HOLD again for hours.  I finally am told this needs to be resolved with the "Digit

Questions

 • Account Features

41

1

0

Extremely Poor Quality of Fiber Optic Phone Service

After five months of waiting, I finally got my fiber optic phone and Internet service connected today. It took three technicians to do the job. Unfortunately they failed to adequately test the phone service before they left. I have no useable service.Here are the issues I now have:Dial tone stays

Questions

 • AT&T Phone Installation

33

1

0

AT&T Account login/password vs. Email accounts/passwords

I am trying to understand the different accounts and how they interact. I go to ATT.com to log into my account using my email/password to check my internet or wireless service billing, etc..  I log into my email using my email address via my browser at mail.yahoo.com.  My email uses an AT

Questions

 • AT&T Internet Email & Security

13

0

0

Password reset is not working

The password reset process for logging into my ATT appears to not be working. Evidence: 1. Attempts by ATT employee at ATT store to reset password and login with reset password did not work.2. Attempt by ATT tech support today to reset password and login with reset password did not work. Tech create

Questions

 • Online Account Access

1.6K

1

0

0

Digital Life Not Working With Chromium Browsers

This has been an issue forever, so I'm guessing it's never going to be fixed, but I'll ask anyway. Are there any plans to fix the Digital Life site so that it works right with ALL browsers? As is, when I login via Chrome or Edge, it just sits there spinning its wheels with "Connection Lost"

Questions

 • Apps & Programs

14

1

0

Keep getting incorrect false “Too many failed sign in attempts ...” message when log in to ATT Yahoo.

Keep getting incorrect false “Too many failed sign in attempts ...” message when log in to ATT Yahoo.

Questions

 • AT&T Internet Email & Security

30

1

0

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

 • AT&T Fiber Installation

184

6

DataConnect Account Access for Non-Ipad Device Error

I am attempting to login to my DataConnect Prepaid Account at https://buyasession.att.com/sbd/unauth/ShowLogin.action. I received an error that my password was incorrect so I used the "Forgot my Password" option. Upon receiving and entering a temporary password I receive an error "Y

Questions

 • Account & Usage

352

2

0

playstation Network Sign In Timing Out

Just recently my playstation signed me out while playing. It's been 2 days and I have been unable to log back in. I did all of the day troubleshooting through PS (cycle power, reset systems, reattach all Ethernet cables, reset internet settings, etc) but nothing seems to work. I have internet access

Questions

 • AT&T Internet Features

4K

12

0

0

Feature request: ACCOUNT SECURITY: restrict which mobile number can receive SMS PIN's to reset online account password

This is a feature request to be able to restrict which mobile numbers on my ATT account can receive an SMS PIN to reset my online account password. Use Case: if I go to att.com and click 'forgot password' then I am offered the option for any mobile number on my account to receive an SMS PIN/link

Questions

 • Online Account Access

52

13

0

ROKU channel streaming - can't activate

I'm trying to activate the locked contenct on ROKU apps: Fox Business, HGTV, Hallmark, etc. I enter the code online, select u-verse, and log in to my ATT account. For several weeks, I get the following message returned, "We're sorry. We cannot process your request at this time. We apologize for t

Questions

 • Watching U-verse TV

294

2

0

Do not have a Forwarding option on my att.net email account?

My att.net email accounts stopped working on my Outlook 2016 client as well as all my mobile devices. Get the send/received error. I cannot setup a new app either. I can only access my email from the att.net web portal. AT&T support has been a nightmare, and I finally spoke to someone who sai

Questions

 • AT&T Internet Email & Security

7

0

0

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