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Hi I wanna unlock my device to use it where I am but now its saying that I have payments left......and I don't know what to do.....can u help me please
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Apple
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I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?
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Account Features
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How simple it is in shopping on AT&T
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Other Phones & Devices
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Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?
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Online Account Access
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I ordered the iphone 12 form ATT and it didn't come with earbuds or a charging box. Just a charging cord. Is that standard?
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Device Features
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Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my
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Data & Messaging Features, Internet Tethering
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Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on
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Wireless Billing
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How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.
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Wireless Billing
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My ex boyfriend stole my phone and i have been trying to hold of att to get other phone can you yall help thats my bill behide cuz i have not had it
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Other Phones & Devices
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I upgraded 4 phones over the phone, was told they should be sent out in about a week. Get update telling me my line wouldn’t have new phone sent for 6weeks, which I can’t wait that long as my current phone is broken. I called in to change my selection to something available now, but was reassured th
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Phone & Device Upgrades
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So I got my iPhone 12 Pro Max via online order. Looked it over and noticed there’s a scratch on the back below the Apple symbol. I already started the port so my other phone isn’t active anymore. I’m pretty ocd with my devices and take extra care of them. I blow out the dust that builds up on the sc
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Apple
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Is there a way to permanently delete iMessages from my account? Not just my phone
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Wireless Account
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Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats. We go to Mexico about once a year. With our previous carrier, we c
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Account Features
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So I bought a phone from the apple store. got a SIM from ATT. I go to /getstarted because "getting started is easy!" according to the card that came with my SIM. On that website it incorrectly lists my IMEI. How would it know, I bought the phone from Apple. There is no way to e
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Wireless Account
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Has this changed? I need to have about 15 on a text.
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Data & Messaging Features, Internet Tethering
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I'm going to live in the us for 3 years and I'd like to use my iPhone 11 Pro gsm with an unlimited plan. My phone is unlocked and the sim slot is free as I use an e-sim from from Vodafone carrier. How can I procede in order to have communications as soon as I arrive? Thank you
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Phones, Tablets & Devices
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No 5G on iPhone 13 Pro with AT&T while my friend’s AT&T iPhone 13 Pro has 5G everywhere we go.
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Network Coverage
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I had this sim card from my flip phone I got in early 2020, it was an AT&T SIM card and when I put it into my old iPhone 5s it says in the corner “(3 bars) AT&T” but when I call 611 it then tells me to call 611 for customer support, how do I fix this?
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Phones, Tablets & Devices
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I requested online the unlocking code from AT&T. After two buisness days I checked the staus and it said I was approved. However they never sent the email with the code. Can I be sent the code and instructions here. thanks.
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Apple
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Is it free on all the pre-paid plans to talk to friends and family in Puerto Rico ? I see that Canada and Mexico are pay per use on the first two pre-paid plans and is free on the " Unlimited Plan ", Is PR treated like part of USA and unlimited talk on all pre-paid plans ?
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Plans & Features