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ATT worker grabbed my phone number and started texting me after setting up my phone

Adam with ATT came to my house to give and set up my new phone. He kept making sure which number was mine, and asking about me. I found everything normal until after he left, I got a text asking to hang out and when I was leaving. I asked who it was and he said it was him. He also implied that he wa

Questions

85

2

0

Shady plan switching, non existent BYOD credits and no support for nurses as promised.

So after talking with a representative, I ordered a plan online, promised no activation fee, 250 credit pretty line byod, and a medical response discount. I had trouble with my sims, I'm not a newb in this department, and called their joke customer service the different times. I had my plan switche

Questions

33

1

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

44

2

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went to a legit att store and was scammed by the greasy loser that sold my girlfriend and I phones

went to the local att store to add my gf to my plan and to get new phones. the guy there set me up with firstnet ( for being a hospital employee) and told me that for signing up i could get a watch.. i said no, he said even if its "totally free?". i said maybe and asked how it worked.. he said that

Questions

103

10

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Charges for an Apple Watch I returned

I went to the ATT store June 5th. Both my husband and I upgraded our phones and took advantage of the BOGO watch sale. I was also talked into a 3rd watch for signing up with firstnet. I told the rep I didn’t need it, but he insisted I take it because it was free. Later that night, I decided it was a

Questions

69

3

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Locked out again from Email, after one time of using password Care Code: 201.2

I logged in to email website using keychain password, and it IMMEDIATELY said I was locked out for attempting to log in too many times, and I HAVE to change my password! 1) I don't want to change my password nothing was wrong i logged in one time like usual, but it did not log me in, instead it blo

Questions

226

1

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Need system update.

My lg v60 thinq is currently on android 10. So I want to update to android 13 . How can I update? Please help.

Questions

16

1

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Closed

AT&T will not unlock my PAID-OFF iphone

I bought an iPhone 12 mini little over 1 year ago. AT&T first sent me to their website, on the website I Kept receiving an error message, I tried this for 4 days, I did keep calling AT&T 611 which was no help at all. FINALLY an agent from 611 connected me to a 611 Supervisor (Rona employee

Questions

37

1

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Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

Questions

39

1

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By One Get One Scam - Leaving AT&T ASAP

Last June 2019 my daughter's phone was giving her trouble and needed to be replaced. Her line was eligible for an "upgrade" so we decided to take advantage of the Buy One Get One Offer. The plan was to get the two phones one for her and one for my wife. We understood the BOGO offer required the a

Questions

108

3

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Where's my $700 Credit for Trade In

I switched to AT&T because they offered $700 credit with phone trade in (beginning with $40 phone value) November 2019. The store clerk assured that I am eligible for the credit and I will be getting device fee off of my monthly billing cycle. However, after 1.5 years nothing has changed and eve

Questions

309

2

Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

120

2

0

Lied to about trade in promotion

So I traded in an iPhone 11 for the iPhone 14, at the time of trading in the iPhone 11 the promotion was 800 in billing credits for the iPhone 11. So I decided to trade the phone in and proceed with the trade in. After two month I receive a promotion card in the mail of 150$ for my iPhone 11 and I’v

Questions

96

6

0

Phone activated without permission

I got a new Google Pixel 6 Pro in exchange for my Google Pixel 4. I told the employee I didn't want it active yet as I had another phone I was using at the time and wanted to wait until the service date to activate my new one. My mom was paying my other phone so it ended up being months. I eventuall

Questions

134

7

0

Agent messaging me on personal phone

I went in to get the upgrade and made conversation with the agent I was working with. He’s 28 and I’m 20, and he had to use my ID to verify it was me for my account (so he deff knows my address). During the upgrading process he made me take a picture of both his work number and personal number “just

Questions

39

1

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ATT Store says my S7 is not 4G but I don't believe them...

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

Questions

2.1K

3

0

Closed

Closing threads to hide the truth?

I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th

Questions

50

20

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What is this "Smartphone with Trade in Promo"?

What is this "Smartphone with Trade in Promo"? I was charged $23.14 and I didn't order a phone or authorize the charge. I can't find an explanation of the charge anywhere. The online chat bot is useless...

Questions

75

6

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"Let's verify it's you..." issues when setting up account on new device

I've had an sbcglobal.net account for nearly 25 years. A while back I tried to set up my sbcglobal email on a new device (I had to transfer my number away from AT&T for work requirements).  After entering my username and password I get a screen asking me to select an AT&T phone number

Questions

279

5

0

Sedgwick not responding to my claim

I have filed a claim with Sedgwick because AT & T cut my power line. I have a claim number.  I have responded with all documents in the correct time frame.  AT& T representative Tim Patterson and Sedgwick representative Catherine Mwamba both stated that AT &T is responsible an

Questions

593

8

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