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Sony Android Phone not ringing for one number but showing missed

I have a Sony Android running Android 9. There are not blocked numbers, no barred numbers and no call forwarding. Google voice is forwarded to the number but the person is calling my cell number. I have reset phone and disable call forwarding and call barring but still does not allow this one number

Questions

 • Phones, Tablets & Devices

8

0

0

McAfee

Why after several years is the link still broken for the McAfee download? In the past 3 months we have been hung up on after an agent states "I'm sending you to another escalated department to resolve the issue with your account" 7 times. Twice in the same day. All I ask is stop the scam please beca

Questions

 • AT&T Fiber Account

43

3

Contact Info for Webmaster

I need to report an error when trying to sign up for wireless service. Where do I email it to?   https://clcontent.att.com/dynamic/iamLRR/LrrControllerhttps%3A%2F%2Fwww.att.com%2Fbuy%2Fphones%2Fapple-iphone-xr-128gb-white.html%3Fintent%3DNEW

Questions

 • AT&T Internet Account

43

1

0

Upgraded Wifi = Worse Experience

Somehow I seem to have gotten the short end of the stick on this one. I used to have 6mbps of internet and for the most part it at least worked. I have upgraded to 75mbps, and the internet seems significantly worse. How does it go from 6-75 and become a worse overall experience. You can stream and i

Questions

 • AT&T Internet Features

56

0

0

Can't Get Email: Changed AT&T PW, Changed Email Client PW, Cannot Get Email

(Running Latest Thunderbird on Latest W10) I changed my AT&T PW. No problem signing in to AT&T or accessing my email directly on AT&T/Yahoo. I then changed my AT&T PW on Thunderbird. But now Thunderbird cannot get AT&T/Yahoo email. Instead I'm continually notified that there's a "server problem." Th

Questions

 • AT&T Internet Security

210

2

0

0

Where do I send the "equipment" back?

AT&T via brand new laptop less than a foot from modem, 1 tech visit and a whole day (OFF) wasted yesterday: "Connected"Verizon via my busted up iPhone 5s as a wireless Hot Spot: "Connected" (translation: Why you're seeing this right now.) * I only have two choices for internet at home because

Questions

 • AT&T Internet Account

91

1

0

0

Received a bill today due in 3 days when I paid it 2 weeks ago

New to Fixed-Wireless and nothing but a hassle trying to get customer support for it - no direct number to dial and once I stated "fixed-wireless" the support individual seems clueless as to what that is and where to transfer my call. So far it takes three transfers. Curious what AT&T is doing about

Questions

 • AT&T Internet Account

40

1

0

Galaxy Note 3 won't download Facebook.

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

Questions

 • Samsung

891

1

0

0

Receiving Error when trying to submit Unlock Device request through ATT Device Unlock page.

Hello, I'm trying to Unlock my Samsung Galaxy S5. Everytime I go to the www.att.com/deviceunlock website I am receiving an error as soon as I enter the IMEI of the phone.It specifically says:"We do not have a record of the IMEI you entered. Please verify the IMEI entered is correct by dialing *#06#

Questions

 • Samsung

831

3

0

0

Nov. 2015 Update Installation Error on Galaxy S6 Edge

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

Questions

 • Samsung

1K

4

0

0

total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

 • AT&T Internet Account

18

1

0

iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

Questions

 • 2017

26

0

0

0

Porting help!

Purchased prepaid card via ATT website. Port was confirmed but not completed. That was four days ago and still no service. Can't actually speak to anyone because the system does not recognize number. Current carrier is saying they have done everything needed. There only suggestion was to have ATT ca

Questions

 • Account & Usage

39

2

0

Unable to use AT&T U-Verse login for WatchESPN and other online applications

I tried to use my AT&T U-Verse login to access the WatchESPN app today, but I kept getting the error "We are sorry, but you are not authorized to access this web site.  Please verify you are authorized and re-enter your User ID and Password."  After getting this error, I downloaded the AT&T U-Verse

Questions

 • Watching U-verse TV

4.5K

3

0

0

Multi line discount setup scam

Day of transaction is October 28. My prepaid account 1 was on $45 plan and was paid till 10th Nov. My prepaid account 2 was on $50 plan and was paid till 25th Nov. Upgraded to multi line discount. Was forced to switch plan 1 to $ 50 plan. Screen said monthly billing will be $70 for 2 lines. A

Questions

 • Account & Usage

36

5

Att tuesday movie offer

I am in a group plan along with 10 of my other friends. and we all have the same username and password for att app and att thanks app. now if one person uses the movie offer the other 9 plp are not eligible r to use it ? I called customer care and they suggested froup owner to create a new id for

Questions

 • Account Features

22

1

A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

Questions

 • Account Features

58

1

0

internet stops working, but signal is good.

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

Questions

 • AT&T Internet Equipment

29

1

0

Galaxy A6 Fails to Install 11/6/2019 Software Update

My Samsung Galaxy A6 successfully downloads the latest software update released on November 6, 2019, but always experiences an error at 24% during installation and reboots without updating, telling me the installation was interrupted. I have more than enough memory for the update, I cleared the cach

Questions

 • Samsung

85

1

0

0

link to "get started" in order to setup wireless in smart home manager does not work

the link to actually click and"get started" to set up wireless in the smart home manager does not work. other links (for example, to HBO Max) on the page work, but you are unable to click in to the "get started" link so I am stuck and can't move forward. Tried on two different mobile devices and I'm

Questions

 • Network Coverage

16

1

0

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